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All 68 Batam hotels

Mercure Batam

3.0 of 5 Hotel   |   Jalan Raden Patah 12, Riau Islands Province 29432, Indonesia
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Ranked #37 of 68 hotels in Batam
A recent review
3 of 5 stars Reviewed December 18, 2007
SingaporeBtraveller Singapore, Singapore
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202 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
There are newer reviews for Mercure Batam
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Senior Contributor
29 reviews 29 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed April 6, 2009

So, you can imagine the condition! Mercure management only took over the building / hotel 2 years ago. Before that, it belonged to another management / hotel. So far, the only reno they made were the changing of the furniture - specifically beds, chairs and TV. Basic rooms are fine but poorly maintained room is what no one should ever... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 9, 2008

Just return from a couple of days stay. Quite basic, cheap, would recommend for those looking for low cost & basic necessity only. However, I wish the management of this hotel can look in the time in waiting for check in and out & the time spent waiting at ferry terminal to transport to the hotel. The rest like food... More

Was this review helpful? Yes 1
Singapore, Singapore
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 18, 2007

If you are going to Mercure by ferry, the nearest ferry terminal would be Harbour Bay in Batam. The only ferry service that gets to Harbour Bay (Batam) would be WaveMaster. Priced at $35, $4 more than BatamFast, its much more convenient when you are doing your booking and service provided is excellent. Upon arrival to Batu Ampar's Harbour Bay,... More

Was this review helpful? Yes 4
San Francisco, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 30, 2007

My husband and I live in Singapore and booked this hotel for a relaxing weekend getaway. We left Singapore on a Friday night expecting to stay until Sunday, but were so disappointed that we ended up checking out on Saturday and coming home. I attempted to contact the hotel twice by email previous to our stay, but never received a... More

Was this review helpful? Yes 1
Senior Contributor
41 reviews 41 reviews
37 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed March 27, 2007

It is rare for European tourists to venture to Batam, even though it's only a 1 hour ferry from Singapore. However, when we got to the Mercure we were greeted with kindness by all members of staff and found the decor of the hotel to be far better than in any hotel photos we'd ever found online. Indeed, previous reviews... More

Was this review helpful? Yes 3
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Additional Information about Mercure Batam

Address: Jalan Raden Patah 12, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Batam 3*
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Also Known As:
Mercure Batam Hotel Batam

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Batam City…feels the vibrant of real modern new urban city,Meet the Mercures…a hotel with local color and distinctive style,The real modern new urban city experience - Batam Island known for its free trade zone area as part of the Sijori Growth Triangle (Singapore Johor Riau) is located 20 km (12.5 miles) off Singapore's south coast and 45 km from Johor, Malaysia. Shipbuilding and electronics manufacturing are major industries at the beginning, now tourism, hotels and resorts start to grow and the biggest community on the island is Nagoya. Mercure Batam, a hotel with local color and distinctive style, located at the central business district of Batam Island, Nagoya; with easy access to Airport, International Ferry Terminals, Shopping Malls and Tourist Attractions.The perfect blend for business and leisure - Mercure Batam with 8 storeys building offer 159 fully refurbished spacious, modern and comfortable rooms with wooden interior and modern facilities. All hotel rooms feature key card lock, electronic safety box and CCTV covering almost in all public spaces for security, centralized air conditioning, high speed internet and Wi-Fi access, satellite channels TV, bathtub/shower with hot and cold water, IDD telephone line, mini bar, coffee making facilities and 24 hours in room dining service. We offer 5 meeting rooms and 1 ballroom, business center, health club/gymnasium, spa/massage, sauna, steam room, whirlpool, and outdoor swimming pool.Flavors and cozy - Famous in tastes and warm ambience, our Casaluna Restaurant offers a wide range of a la carte dishes from East to West and original local cuisine with authentic recipes. Or just simply relax in our Pillars bar and lounge with Cups and Tastes enjoying live music in the evening. ... more   less 
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