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Mercure Batam

3.0 of 5 Jalan Raden Patah 12, Riau Islands Province 29432, Indonesia
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Mercure Batam
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Mercure Batam
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226 reviews from our community

Traveler rating
    19
    79
    80
    26
    22
See reviews for
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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  • All months
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    (43)
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Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Not complaining as the price says it all. Still decent enough for any non demanding travellers. Its a family or business friendly hotel. With convenience of taxi and close proximity to most areas, airport or seaports. All day dining food was great especially the nasi goreng! Bathroom and beds are decentlu cleaned. Yes its getting tired and run down and... More

Was this review helpful? Yes
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked two family suit. Not too clean room and room smells of stale body odor. Not very friendly staff slow with request and can't speak English. The pool is horrendous ... Yellow and dirty .. Give up idea bringing little ones there. Not s good place for family gathering .,

Was this review helpful? Yes
6178, General Manager at Mercure Batam, responded to this review

Dear Sabrina We thank you for the time you have taken to share your experience during your recent stay with us. On behalf of the entire team here at Mercure Batam, we are very pleased to read that you are enjoy your stay and happy with our services. It is always encouraging for us to learn that our guests are... More

Jakarta
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Mercure hotel even though in nagoya area, but it was at the side. Nearby kfc and gelael supermarket only. Ònly 5 minutes from city center but not possible to walk. Hotel room is not as bad as id read in other reviews, but doesnt live up to mercure brand. Looks like ibis old hotel. Room is spacious, but renovations is... More

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6178, General Manager at Mercure Batam, responded to this review

We thank you for the time you have taken to share your experience during your recent stay with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and this will certainly motivate us to keep up the good work. Your positive comment will be... More

Singapore
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed with the fiancé on 8th Nov 2014 for a 2d1n weekend getaway. Overall was a pleasant stay. When we arrive at 11AM, they manage to check us in 15mins later (Note that we were required to give refundable deposit of IDR 200,000). We were given room 326 with king size bed and attached bathroom with a pool view. The... More

Was this review helpful? Yes
6178, General Manager at Mercure Batam, responded to this review

We thank you for the time you have taken to share your experience during your recent stay with us. On behalf of the entire team here at Mercure Batam, we are very pleased to read that you are enjoy your stay and happy with Mercure Batam. It is always encouraging for us to learn that our guests are satisfied with... More

A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

overall the room was spacious enough but i really dont know why i just cant sleep untill 5am .. ugh so desperates me. . clean enough but got a mosquito bites .. huhu . . pls lighten the bulb , and do u know chinesse people hate number 4? so pls tell ur reception not to gave chinese ppl rooms... More

Was this review helpful? Yes
6178, General Manager at Mercure Batam, responded to this review

We thank you for the time you have taken to share your experience during your recent stay with us. On behalf of the entire team here at Mercure Batam, we are very pleased to read that you are enjoy your stay and happy with Mercure Batam. It is always encouraging for us to learn that our guests are satisfied with... More

Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We went there during Hari Raya, where most of the massage services were not available . We are pleased to be upgrade to deluxe room but strange is that we are not allow to use the mini fridge in the room. Hotel assistants are polite and helpful. Room was spacious but toilet is a bit old . The food at... More

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6178, Manager at Mercure Batam, responded to this review

Dear Mr Meidi We thank you for the time you have taken to share your experience during your recent stay with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and this will certainly motivate us to keep up the good work. Your positive... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For a one night stay, this was certainly nice. Do not expect fancy rooms but what they lack in modern furnishings, they made up in service and delicious room service. As our agenda was not for a "stay in the room" holiday, we found Mercure really nice. The breakfast was simple and they need to check the hygiene of the... More

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6178, Front Office Manager at Mercure Batam, responded to this review

Dear Ms Shahnaz We thank you for the time you have taken to share your experience during your recent stay with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and this will certainly motivate us to keep up the good work. Your positive... More

Yogyakarta, Indonesia
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located between Nagoya town and Batam Center city. The room is good enough and big, especially if you with ur family. The problems is transportation going to Nagoya Town or Batam Center due to need bargain for taxi or to be patient waiting the small public transport van for cheap price. I stayed in the room with... More

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6178, Front Office Manager at Mercure Batam, responded to this review

Dear Mr Sigit Pramono We thank you for the time you have taken to share your experience during your recent stay with us. On behalf of the entire team here at Mercure Batam, we are very pleased to read that you are enjoy your stay and happy with Mercure Batam. It is always encouraging for us to learn that our... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 6, 2014

nice hotel, quite far from ferry terminal but you can arrange from your tour guide a ferry terminal transfer. near to nagoya shopping mall. indonesia malls are different as they allow smokers inside the mall. prepare your self before you enter because its smoky inside, not safe for kids.

Was this review helpful? Yes 1
6178, General Manager at Mercure Batam, responded to this review

We thank you for the time you have taken to share your experience during your recent stay with us. On behalf of the entire team here at Mercure Batam, we are very pleased to read that you are enjoy your stay and happy with Mercure Batam. It is always encouraging for us to learn that our guests are satisfied with... More

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Additional Information about Mercure Batam

Address: Jalan Raden Patah 12, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Batam 3*
Number of rooms: 159
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Also Known As:
Mercure Batam Hotel Batam

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