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The Hills Batam

Jl. Teuku Umar no. 02, Nagoya, Riau Islands Province 29432, Indonesia (Formerly Puri Garden)
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The Hills Batam
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Ranked #48 of 80 Hotels in Batam
A recent review
3 of 5 stars Reviewed February 27, 2014
Mark B Melbourne, Australia
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for The Hills Batam
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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 30, 2014 via mobile

Glad that the hotel location is near to Nagoya Mall however the room is really run down. Cleaniness, towels, basically the functions in the room such a turn off. Felt uncomfortable. Should do full refurbishment for the whole entire hotel as their location is very convenient. Decided to stay for 3 days 2 nights however decided to shorten stay and... More 

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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed March 26, 2014 via mobile

The bathtub dirty, no toilet spray, mosquitoes in the room & toilet, bed was uncomfortable with broken pieces on the inside that gives sqeaky sound, no swimming pool, air con in the room is as good as no air con in the room & further after the room reaches to breathable temperature the air con temperature automatically goes higher leaving... More 

Was this review helpful? Yes 3

Travelers are raving about these Batam hotels

Melbourne, Australia
Level Contributor
66 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed February 27, 2014

The Hills is in decline, and whilst the staff are helpful and polite, the accommodation and associated facilities are showing advanced signs of sharp decline. The spacious smoke filled lobby is forever occupied by loitering taxi drivers and people who clearly have no business at the hotel. Dodgy. The standard rooms are small, dated, dingy, dank, and overpriced. Bathroom is... More 

Was this review helpful? Yes 3
Singapore, Singapore
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed December 22, 2013

THe hills is as what the others mentioned.. super old building, old facade is ok as it has the unique ethnicity there of baliness feel. However the room is not ok! its bad... During my booking process (dad insisted to have there for convenience), i have communicated that i will require both rooms to be in queen size bed and... More 

Was this review helpful? Yes 2
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 15, 2013

The Hills is really an old hotel and not really clean. The sheets were stained and there were bugs. Bathtub were either stained or burned badly by cigarette butts. Toilet flush didn't really worked. Sink was stucked. Television was the old kind But functioning alright with cable. Aside from the superb location - directly opposite Nagoya Hills, there's probably nothing... More 

Was this review helpful? Yes 3
Singapore, Singapore
Level Contributor
78 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed December 6, 2013

The Hills (previously known as Puri Garden) has a beautiful facade, with its Balinese decorations style. Compared to other hotels in Batam, one can see that more thoughts are given into its design. Too bad the building is quite old and seems like no recent renovation efforts have been done. The first things that struck me when I stepped into... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 25, 2013

Bought a deal for 4 adults and my 3yr old and request for a connecting room cum a double/twin room for the family stay. However, at check-in, was only told to be given 2 room side by side at 2nd floor (room 234/235). End up have to get a roll in bed and pay extra $22 a night as my... More 

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Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 19, 2013

Stayed here for 2nights. Room is big and spacious. Breakfast not so great. Can just cross the heavy traffic road if we want to go to Nagoya Hill Shopping Mall. Next to the hotel is a spa boutique call Spa Secret.

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Singapore, Singapore
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 9, 2013

I had stayed at this hotel for several times and this is the worst. 1) Stayed in rooms on the 2nd floor and opposite rooms that were under renovation. Can heard knocking while in the room. Requested to change rooms but the staff assured us that the renovation will stop even though can still heard some hammering in the late... More 

Was this review helpful? Yes 1
Singapore
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 14, 2013

small hotel 2good a place 4 the price and very very close 2 a shopping mall. good n cheap for Singaporeans. the password for the hotel wifi is 'terrahotels' The Grill Factory nearby is a nice place as well.

Was this review helpful? Yes 2
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