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The Hills Batam

Jl. Teuku Umar no. 02, Nagoya, Riau Islands Province 29432, Indonesia (Formerly Puri Garden)
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The Hills Batam
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Ranked #47 of 76 Hotels in Batam
A recent review
4 of 5 stars Reviewed September 14, 2013
Manoch1964 Singapore
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72 reviews from our community

Traveler rating
    5
    18
    25
    15
    9
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12
16
3
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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  • Japanese first
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    (20)
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There are newer reviews for The Hills Batam
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Singapore
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 14, 2013

small hotel 2good a place 4 the price and very very close 2 a shopping mall. good n cheap for Singaporeans. the password for the hotel wifi is 'terrahotels' The Grill Factory nearby is a nice place as well.

Was this review helpful? Yes 2
Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 27, 2013

I with my family choose this hotel intending to stay for 2day to relax. But I am very disappointed because it very noisy during my first day and also for the second day.The noise level really made my 2yrs old girl restless and disturb her sleep. We did forward our complaint but no follow up action taken. We waited for... More 

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 11, 2013

the location is very good since this is just 5 minutes away from Harbourbay ferry terminal and just opposite to Nagoya Hills mall and near spa. We stayed overnight in one of the twin room on the 4th floor. Hotel is old but still undergoing renovation. Recep are friendly and helpful even though they are not good in speaking English.... More 

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 1, 2013

If you are a budget traveller and does not mind the hotel quality, this is a good choice to stay if you are visiting Nagoya Hills for shopping and spa. The hotel is currently under refurbishment as the hotel rooms are old and smelly. There are stains in the bathtub, sinks and bedsheets. Amenties such as shower caps, shampoo, bath... More 

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed July 27, 2013

Yes the hotel is cheap but event at this price it is too expensive...Rooms are very dark, very outdated and not cleaned. The bed has no sheet, only a dirty cover. The bathroom was awful with mould everywhere. The bedroom are also very noisy as the hotel is located close to a busy street. Lastly, it seems that the food... More 

Was this review helpful? Yes 1
singapore
Top Contributor
122 reviews 122 reviews
44 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed July 22, 2013

there are many negative reviews of this property by travel advisor mebers and their opinion and experience must be respected. i had booked a superior room. apparently the stadard and the superior rooms are similar in size. the difference is in the decor and better lighting in the superior rooms.with complimentary breakfast and buka puasa dinner also complimentary the deal... More 

Was this review helpful? Yes 1
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed July 8, 2013

This hotel is considered cheap at Nagoya Hill, as compared to other hotels nearby. It is really convenient, only a 2 mins walk to Nagoya Hill for shopping, movie or massage. However, that hotel is old and currently under renovation. The room that I stayed in was really old. The toilet has many black and brown marks around, the sofa... More 

Was this review helpful? Yes 1
Bintan Island, Indonesia
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 23, 2013

The locationwise is good but the room, the shower, the bath tub and the service is suck.....bbreakfast is served from 6 - 10am..we went to the restaurant at 8am and told the staff that we want the food that our next to us is eating and guess what the staff said? """Its too late to refill the food and if... More 

Was this review helpful? Yes 3
Singapore, Singapore
Contributor
14 reviews 14 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed June 20, 2013

The location is within a short walking distance to the Nagoya Hill Mall. The hotel is run down and the room that we stayed in was dirty, dim and had a lingering smoke smell. The bathtub was filled with black spots and stains, so much so that my daughter had to wear a slipper to shower!!! The aircon did not... More 

Was this review helpful? Yes 2
Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 11, 2013

Was greeted by friendly staffs.We all being served by cocktail. We were too shocked when we stepped in.Room was real aging and dim. It gave my children and myself a creepy feel. The worst part was the shower water.It was yellowish-brown. I had run it for 5 minutes still yellowish. After the technicians fixed it for a while. , I... More 

Was this review helpful? Yes 1
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