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All 71 Batam hotels

The Hills Batam

Jl. Teuku Umar no. 02, Nagoya, Riau Islands Province 29432, Indonesia (Formerly Puri Garden)
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The Hills Batam
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33%
Ranked #42 of 71 Hotels in Batam
A recent review
3 of 5 stars Reviewed December 6, 2013
RinOreyva Singapore, Singapore
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63 reviews from our community

Traveler rating
    5
    15
    21
    13
    9
See reviews for
10
14
3
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Indonesian first
  • Japanese first
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English first
There are newer reviews for The Hills Batam
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Singapore, Singapore
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 6, 2013

The Hills (previously known as Puri Garden) has a beautiful facade, with its Balinese decorations style. Compared to other hotels in Batam, one can see that more thoughts are given into its design. Too bad the building is quite old and seems like no recent renovation efforts have been done. The first things that struck me when I stepped into... More

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 25, 2013

Bought a deal for 4 adults and my 3yr old and request for a connecting room cum a double/twin room for the family stay. However, at check-in, was only told to be given 2 room side by side at 2nd floor (room 234/235). End up have to get a roll in bed and pay extra $22 a night as my... More

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Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 19, 2013

Stayed here for 2nights. Room is big and spacious. Breakfast not so great. Can just cross the heavy traffic road if we want to go to Nagoya Hill Shopping Mall. Next to the hotel is a spa boutique call Spa Secret.

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 9, 2013

I had stayed at this hotel for several times and this is the worst. 1) Stayed in rooms on the 2nd floor and opposite rooms that were under renovation. Can heard knocking while in the room. Requested to change rooms but the staff assured us that the renovation will stop even though can still heard some hammering in the late... More

Was this review helpful? Yes 1
Singapore
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 14, 2013

small hotel 2good a place 4 the price and very very close 2 a shopping mall. good n cheap for Singaporeans. the password for the hotel wifi is 'terrahotels' The Grill Factory nearby is a nice place as well.

Was this review helpful? Yes 2
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 27, 2013 via mobile

I with my family choose this hotel intending to stay for 2day to relax. But I am very disappointed because it very noisy during my first day and also for the second day.The noise level really made my 2yrs old girl restless and disturb her sleep. We did forward our complaint but no follow up action taken. We waited for... More

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 11, 2013

the location is very good since this is just 5 minutes away from Harbourbay ferry terminal and just opposite to Nagoya Hills mall and near spa. We stayed overnight in one of the twin room on the 4th floor. Hotel is old but still undergoing renovation. Recep are friendly and helpful even though they are not good in speaking English.... More

Was this review helpful? Yes 1
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 1, 2013

If you are a budget traveller and does not mind the hotel quality, this is a good choice to stay if you are visiting Nagoya Hills for shopping and spa. The hotel is currently under refurbishment as the hotel rooms are old and smelly. There are stains in the bathtub, sinks and bedsheets. Amenties such as shower caps, shampoo, bath... More

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed July 27, 2013

Yes the hotel is cheap but event at this price it is too expensive...Rooms are very dark, very outdated and not cleaned. The bed has no sheet, only a dirty cover. The bathroom was awful with mould everywhere. The bedroom are also very noisy as the hotel is located close to a busy street. Lastly, it seems that the food... More

Was this review helpful? Yes 1
singapore
Top Contributor
119 reviews 119 reviews
44 hotel reviews
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed July 22, 2013

there are many negative reviews of this property by travel advisor mebers and their opinion and experience must be respected. i had booked a superior room. apparently the stadard and the superior rooms are similar in size. the difference is in the decor and better lighting in the superior rooms.with complimentary breakfast and buka puasa dinner also complimentary the deal... More

Was this review helpful? Yes 1
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Additional Information about The Hills Batam

Address: Jl. Teuku Umar no. 02, Nagoya, Riau Islands Province 29432, Indonesia (Formerly Puri Garden)
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
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