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All 73 Batam hotels

The Hills Batam

Jl. Teuku Umar no. 02, Nagoya, Riau Islands Province 29432, Indonesia (Formerly Puri Garden)
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The Hills Batam
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Ranked #47 of 73 Hotels in Batam
A recent review
4 of 5 stars Reviewed September 1, 2014
corrine_sls Singapore, Singapore
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65 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Singapore, Singapore
Top Contributor
116 reviews 116 reviews
17 hotel reviews
106 helpful votes 106 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is my third time staying at The Hills and each day it gets worse and worse. I think three times is enough as I can assure myself that I will not go back there. First, the hotel doesn't have consistency on their rooms. I've booked two rooms with the same price and the two of them are so different... More

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Singapore, Singapore
2 reviews
4 of 5 stars Reviewed September 1, 2014 via mobile

Room is average, old stained towel, lucky the bed linen is clean.Breakfast is very poor not much of choice food is cold and they will not top up, can skip it. Location is great. Will stay again for the location only.

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Singapore, Singapore
Top Contributor
72 reviews 72 reviews
57 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed August 25, 2014

We were lucky and stayed in a new refurbished room although we still smoked out the room first after hearing of the bugs. They've taken the windows out too... think management have been staying in Tunes and Easys too often. Expect significant noise levels on weekdays as rooms are refurbished one at a time. And the reason the towels are... More

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5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 18, 2014

The Hills is one of the oldest hotel in Batam, the cleanliness the room no good enough. the bedroom was poor, the towel not clean. Not many choices for the breakfast and the taste was very standard, nothing special. Despite all of that near Nagoya Hill Mall was the only plus thing.

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15 reviews 15 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed June 29, 2014

It's definitely in need of a major refurbishment or a change of management. The towels were coffee latte tone rather than white which was rather a put off. Was tempted to run across to Nagoya mall to buy a new set of bath towels. breakfast choice was dismal and uninteresting. The only saving grace of this hotel is the perfect... More

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3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 8, 2014

The only plus point:- It is walking distance to Nagoya Mall.. Hotel was run down.. Air-con was not cool at all.. Breakfast buffet was ok-ok.. Service staffs was kinda polite and nice.. Room service was fast.. WIFI sucks to the max.. I purchased my own prepaid card just to make myself connected to Data/Internet Other than, the stay was Okay..

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 30, 2014

Glad that the hotel location is near to Nagoya Mall however the room is really run down. Cleaniness, towels, basically the functions in the room such a turn off. Felt uncomfortable. Should do full refurbishment for the whole entire hotel as their location is very convenient. Decided to stay for 3 days 2 nights however decided to shorten stay and... More

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11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 26, 2014

The bathtub dirty, no toilet spray, mosquitoes in the room & toilet, bed was uncomfortable with broken pieces on the inside that gives sqeaky sound, no swimming pool, air con in the room is as good as no air con in the room & further after the room reaches to breathable temperature the air con temperature automatically goes higher leaving... More

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Melbourne, Australia
Top Contributor
50 reviews 50 reviews
34 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed February 27, 2014

The Hills is in decline, and whilst the staff are helpful and polite, the accommodation and associated facilities are showing advanced signs of sharp decline. The spacious smoke filled lobby is forever occupied by loitering taxi drivers and people who clearly have no business at the hotel. Dodgy. The standard rooms are small, dated, dingy, dank, and overpriced. Bathroom is... More

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Singapore, Singapore
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 22, 2013

THe hills is as what the others mentioned.. super old building, old facade is ok as it has the unique ethnicity there of baliness feel. However the room is not ok! its bad... During my booking process (dad insisted to have there for convenience), i have communicated that i will require both rooms to be in queen size bed and... More

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Additional Information about The Hills Batam

Address: Jl. Teuku Umar no. 02, Nagoya, Riau Islands Province 29432, Indonesia (Formerly Puri Garden)
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
Number of rooms: 144
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