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The Hills Batam

Jl. Teuku Umar no. 02, Nagoya, Riau Islands Province 29432, Indonesia (Formerly Puri Garden)
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The Hills Batam
Best prices for: 1 room 1 guest
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Ranked #49 of 80 Hotels in Batam
A recent review
4 of 5 stars reviewed 2 weeks ago
27Vivien77 Singapore, Singapore
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82 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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  • Japanese first
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Singapore, Singapore
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed today NEW

Despite the change of management, the condition of the room is still need to be relook into. Seriously lack of the feeling of staying in the room with the reception of the tv signal is poor, and the bed isn't that comfortable to lay on. Nevertheless, the staffs are still very friendly and this somehow had makeup for the lack... More 

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Singapore, Singapore
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked another hotel but Agoda screwed up and informed me at the very last minute that the hotel I 1st booked had sold out hence giving me this hotel as a replacement. Glad that this hotel was given because it is nearer to nagoya as compared to the other hotel. Location is good as nagoya is just across the... More 

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Travelers are raving about these Batam hotels

Singapore, Singapore
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location if you would like to shop at Nagoya Hill. Stayed in June 2015 - room is all right but the aircon was not working well in Room 207, though the maintenance guys came to see to it. Thankfully, the weather was cool. Renovation was going on upstairs but the noise was not too loud. The lobby is nice... More 

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Singapore, Singapore
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Was there over the weekend, decided to stay at this hotel again. As my last stay at this hotel few years back, they were doing renovation. The facade of the hotel remains the same. Renovation was done for the lobby which is more spacious and bright. Rooms are basic clean and wifi is well connected. However, pillow is too soft... More 

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Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 17, 2015

I have just stay these hotel over the weekend! Some of the room have done a major renovate but I think is a poor renovation. Bed - they use is not bad but the bed is to high! Bathroom - you bath halfway ur leg sole will be cover with water(due to the drainage is not very good). Breakfast is... More 

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Singapore, Singapore
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed April 1, 2015

Stayed there for a night in Mar 2015. The hotel staff service is quite good, and polite. But the moment I step into the room, the feeling is, ok, quite bare, and basic. But when I saw the toilet, I immediately know I would not come back for second visit. It was quite poorly maintained. The bathtub looked dirty/old. I... More 

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Bandar Lampung, Indonesia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 25, 2015

guys, this hotel just infront of the Nagoya Hills Mall. During my stay I enjoy the place. I just walk everyday to the Mall. If you like to go to second hand market, you can walk or take motorcycle taxy to Pasar Pagi it's only 10,000 rupiah.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 24, 2015

The Hills hotel is a very strategic location with one of the biggest mall around ie. Nagoya mall. Room is fully renovated with comfy bed flat lcd tv with various channel. Room is available with great wifi connection. Bathroom is clean and all in working condition. Breakfast spread though it's simple it offers variety of food. Great job to The... More 

Was this review helpful? Yes 1
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed January 26, 2015

Went there with family for day trip but we booked a room just in case we need to freshen up n rest a while. When we checked in at about 10am their breakfast was over..left bags n head for shopping. 2 single bed..room was old. Toilet was so dirty n foul smell till we were a bit disgusted to use... More 

Was this review helpful? Yes 1
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed January 7, 2015

Stay for a night at the hills . Check in was a breeze. When entering the room. Room was clean and furniture was modern. But room was facing a back alley with many clothes hanging around. Poor wifi. Customer service was good. When ask to send another 2 pillow up. They came up quick. Cos their room pillow was too... More 

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