We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Hills Batam

Jl. Teuku Umar no. 02, Nagoya, Riau Islands Province 29432, Indonesia (Formerly Puri Garden)
Hotel amenities
The Hills Batam
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Ranked #46 of 75 Hotels in Batam
A recent review
4 of 5 stars reviewed 3 weeks ago
dendy m Bandar Lampung, Indonesia
Write a Review

75 reviews from our community

Traveler rating
    5
    19
    26
    16
    9
See reviews for
12
17
3
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
  • All months
    (75)
  • Mar-May only
    (23)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (19)
All months
Singapore, Singapore
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed there for a night in Mar 2015. The hotel staff service is quite good, and polite. But the moment I step into the room, the feeling is, ok, quite bare, and basic. But when I saw the toilet, I immediately know I would not come back for second visit. It was quite poorly maintained. The bathtub looked dirty/old. I... More 

Was this review helpful? Yes 1
Bandar Lampung, Indonesia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

guys, this hotel just infront of the Nagoya Hills Mall. During my stay I enjoy the place. I just walk everyday to the Mall. If you like to go to second hand market, you can walk or take motorcycle taxy to Pasar Pagi it's only 10,000 rupiah.

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 3 weeks ago

The Hills hotel is a very strategic location with one of the biggest mall around ie. Nagoya mall. Room is fully renovated with comfy bed flat lcd tv with various channel. Room is available with great wifi connection. Bathroom is clean and all in working condition. Breakfast spread though it's simple it offers variety of food. Great job to The... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 26, 2015

Went there with family for day trip but we booked a room just in case we need to freshen up n rest a while. When we checked in at about 10am their breakfast was over..left bags n head for shopping. 2 single bed..room was old. Toilet was so dirty n foul smell till we were a bit disgusted to use... More 

Was this review helpful? Yes 1
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 7, 2015

Stay for a night at the hills . Check in was a breeze. When entering the room. Room was clean and furniture was modern. But room was facing a back alley with many clothes hanging around. Poor wifi. Customer service was good. When ask to send another 2 pillow up. They came up quick. Cos their room pillow was too... More 

Was this review helpful? Yes
SINGAPORE
Contributor
14 reviews 14 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 6, 2015

Hi, im there for the 2nd time with my husband & my husband's friend wedding Anniversary. we had great time..& we got Mr Faruk (Hotel Taxi driver / Tour guide).Mr Faruk drive us to the Hill top of Batam,It was a great view.(Just Like Mount Faber in Singapore) .Really appreciated so much for guide.He drove us to Barelang Bridge..very good... More 

Was this review helpful? Yes
Top Contributor
96 reviews 96 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed November 12, 2014

Very dated hotel... This hotel has obviously seen better times in the past. Rooms were pretty bare.. Wooden floors. Bathtub in the rooms were on the small side though. Breakfast provided had a decent spread and variety could be seen. The plus points of this hotel is that it is extremely near nagoya hill shopping mall.. Just need to cross... More 

Was this review helpful? Yes 1
Singapore, Singapore
Top Contributor
120 reviews 120 reviews
20 hotel reviews
118 helpful votes 118 helpful votes
2 of 5 stars Reviewed October 9, 2014

This is my third time staying at The Hills and each day it gets worse and worse. I think three times is enough as I can assure myself that I will not go back there. First, the hotel doesn't have consistency on their rooms. I've booked two rooms with the same price and the two of them are so different... More 

Was this review helpful? Yes
Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 1, 2014

Room is average, old stained towel, lucky the bed linen is clean.Breakfast is very poor not much of choice food is cold and they will not top up, can skip it. Location is great. Will stay again for the location only.

Was this review helpful? Yes
Singapore, Singapore
Top Contributor
79 reviews 79 reviews
61 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed August 25, 2014

We were lucky and stayed in a new refurbished room although we still smoked out the room first after hearing of the bugs. They've taken the windows out too... think management have been staying in Tunes and Easys too often. Expect significant noise levels on weekdays as rooms are refurbished one at a time. And the reason the towels are... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

51 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (50)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (12)
Viewed
Dining (3)
Viewed
Bathroom (3)
Viewed
View from room (2)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Hotel & grounds (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question