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All 67 Batam hotels

The Hills Batam

Jalan Teuku Umar No. 02 | Nagoya, Riau Islands Province 29432, Indonesia (Formerly Puri Garden)
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The Hills Batam
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33%
Ranked #40 of 67 hotels in Batam
A recent review
3 of 5 stars Reviewed June 8, 2014
Noura L
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59 people have reviewed this hotel

Traveler rating
    5
    14
    21
    11
    8
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10
13
2
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Indonesian first
  • Japanese first
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English first
Singapore
Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

It's definitely in need of a major refurbishment or a change of management. The towels were coffee latte tone rather than white which was rather a put off. Was tempted to run across to Nagoya mall to buy a new set of bath towels. breakfast choice was dismal and uninteresting. The only saving grace of this hotel is the perfect... More

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 8, 2014

The only plus point:- It is walking distance to Nagoya Mall.. Hotel was run down.. Air-con was not cool at all.. Breakfast buffet was ok-ok.. Service staffs was kinda polite and nice.. Room service was fast.. WIFI sucks to the max.. I purchased my own prepaid card just to make myself connected to Data/Internet Other than, the stay was Okay..

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 30, 2014

Glad that the hotel location is near to Nagoya Mall however the room is really run down. Cleaniness, towels, basically the functions in the room such a turn off. Felt uncomfortable. Should do full refurbishment for the whole entire hotel as their location is very convenient. Decided to stay for 3 days 2 nights however decided to shorten stay and... More

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Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 26, 2014

The bathtub dirty, no toilet spray, mosquitoes in the room & toilet, bed was uncomfortable with broken pieces on the inside that gives sqeaky sound, no swimming pool, air con in the room is as good as no air con in the room & further after the room reaches to breathable temperature the air con temperature automatically goes higher leaving... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 27, 2014

The Hills is in decline, and whilst the staff are helpful and polite, the accommodation and associated facilities are showing advanced signs of sharp decline. The spacious smoke filled lobby is forever occupied by loitering taxi drivers and people who clearly have no business at the hotel. Dodgy. The standard rooms are small, dated, dingy, dank, and overpriced. Bathroom is... More

Was this review helpful? Yes 2
Singapore, Singapore
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 22, 2013

THe hills is as what the others mentioned.. super old building, old facade is ok as it has the unique ethnicity there of baliness feel. However the room is not ok! its bad... During my booking process (dad insisted to have there for convenience), i have communicated that i will require both rooms to be in queen size bed and... More

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Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 15, 2013

The Hills is really an old hotel and not really clean. The sheets were stained and there were bugs. Bathtub were either stained or burned badly by cigarette butts. Toilet flush didn't really worked. Sink was stucked. Television was the old kind But functioning alright with cable. Aside from the superb location - directly opposite Nagoya Hills, there's probably nothing... More

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Singapore, Singapore
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 6, 2013

The Hills (previously known as Puri Garden) has a beautiful facade, with its Balinese decorations style. Compared to other hotels in Batam, one can see that more thoughts are given into its design. Too bad the building is quite old and seems like no recent renovation efforts have been done. The first things that struck me when I stepped into... More

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 25, 2013

Bought a deal for 4 adults and my 3yr old and request for a connecting room cum a double/twin room for the family stay. However, at check-in, was only told to be given 2 room side by side at 2nd floor (room 234/235). End up have to get a roll in bed and pay extra $22 a night as my... More

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Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 19, 2013

Stayed here for 2nights. Room is big and spacious. Breakfast not so great. Can just cross the heavy traffic road if we want to go to Nagoya Hill Shopping Mall. Next to the hotel is a spa boutique call Spa Secret.

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Additional Information about The Hills Batam

Address: Jalan Teuku Umar No. 02 | Nagoya, Riau Islands Province 29432, Indonesia (Formerly Puri Garden)
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Official Description (provided by the hotel)
THE HILLS BATAM(SHORT WALKAWAYS TO NAGOYA HILL MALL & MANY ENTERTAINTMENT VENUES)The hills Batam is an oasis of calm and charm amidst the hustle and bustle Of the Nagoya district, Batam’s main commercial area. Located in front of Nagoya Hill Mall, The Hills Hotel Batam is also easily accessible to Duty Free Shopping Center , malls, restaurant, bank, and many entertainment venues. Our rooms are fully air-conditioned and feature modern amenities such as an IDD phone, wireless internet access, LCD TV, refrigenerator and coffee & tea making facilities. Your accommodation is also inclusive of a welcome drink, daily buffet breakfast, and complimentary use of our Health Centre Spa.A venue to conduct modern meeting, our 6 function rooms with capacity until 500 pax as well equipped for business meeting and seminars, as well as product launches. Only 20 minutes from Hang Nadim international Airport, 10 minutes from Harbour Bay International Ferry, 17 MINUTES FROM Batam center Ferry terminal, 25 minutes to Sekupang International ferry.The Barelang Bridge connect the island of Batam, rempang and Galang. This bridge has grown more into a tourist attraction rather than a transport route. Located in Vietnam village at Galang Island, The Quan Am Tu temple is one of Batam most visited attraction. It was build by Vietnamese that escape the war in Vietnam 1976.Renowned for its many seafood restaurants, The coastline along Harbour Bay will satisfy you with a diverse choise of seafood. ... more   less 
Number of rooms
144

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