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All 75 Batam hotels

The Hills Batam

Jl. Teuku Umar no. 02, Nagoya, Riau Islands Province 29432, Indonesia (Formerly Puri Garden)
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The Hills Batam
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Ranked #46 of 75 Hotels in Batam
A recent review
3 of 5 stars Reviewed November 12, 2014
Ivan S
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67 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Top Contributor
59 reviews 59 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 12, 2014

Very dated hotel... This hotel has obviously seen better times in the past. Rooms were pretty bare.. Wooden floors. Bathtub in the rooms were on the small side though. Breakfast provided had a decent spread and variety could be seen. The plus points of this hotel is that it is extremely near nagoya hill shopping mall.. Just need to cross... More 

Was this review helpful? Yes 1
Singapore, Singapore
Top Contributor
120 reviews 120 reviews
20 hotel reviews
112 helpful votes 112 helpful votes
2 of 5 stars Reviewed October 9, 2014

This is my third time staying at The Hills and each day it gets worse and worse. I think three times is enough as I can assure myself that I will not go back there. First, the hotel doesn't have consistency on their rooms. I've booked two rooms with the same price and the two of them are so different... More 

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Singapore, Singapore
2 reviews
4 of 5 stars Reviewed September 1, 2014 via mobile

Room is average, old stained towel, lucky the bed linen is clean.Breakfast is very poor not much of choice food is cold and they will not top up, can skip it. Location is great. Will stay again for the location only.

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Singapore, Singapore
Top Contributor
71 reviews 71 reviews
56 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed August 25, 2014

We were lucky and stayed in a new refurbished room although we still smoked out the room first after hearing of the bugs. They've taken the windows out too... think management have been staying in Tunes and Easys too often. Expect significant noise levels on weekdays as rooms are refurbished one at a time. And the reason the towels are... More 

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5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 18, 2014

The Hills is one of the oldest hotel in Batam, the cleanliness the room no good enough. the bedroom was poor, the towel not clean. Not many choices for the breakfast and the taste was very standard, nothing special. Despite all of that near Nagoya Hill Mall was the only plus thing.

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15 reviews 15 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed June 29, 2014

It's definitely in need of a major refurbishment or a change of management. The towels were coffee latte tone rather than white which was rather a put off. Was tempted to run across to Nagoya mall to buy a new set of bath towels. breakfast choice was dismal and uninteresting. The only saving grace of this hotel is the perfect... More 

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3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 8, 2014

The only plus point:- It is walking distance to Nagoya Mall.. Hotel was run down.. Air-con was not cool at all.. Breakfast buffet was ok-ok.. Service staffs was kinda polite and nice.. Room service was fast.. WIFI sucks to the max.. I purchased my own prepaid card just to make myself connected to Data/Internet Other than, the stay was Okay..

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 30, 2014

Glad that the hotel location is near to Nagoya Mall however the room is really run down. Cleaniness, towels, basically the functions in the room such a turn off. Felt uncomfortable. Should do full refurbishment for the whole entire hotel as their location is very convenient. Decided to stay for 3 days 2 nights however decided to shorten stay and... More 

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11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 26, 2014

The bathtub dirty, no toilet spray, mosquitoes in the room & toilet, bed was uncomfortable with broken pieces on the inside that gives sqeaky sound, no swimming pool, air con in the room is as good as no air con in the room & further after the room reaches to breathable temperature the air con temperature automatically goes higher leaving... More 

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Melbourne, Australia
Top Contributor
53 reviews 53 reviews
36 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed February 27, 2014

The Hills is in decline, and whilst the staff are helpful and polite, the accommodation and associated facilities are showing advanced signs of sharp decline. The spacious smoke filled lobby is forever occupied by loitering taxi drivers and people who clearly have no business at the hotel. Dodgy. The standard rooms are small, dated, dingy, dank, and overpriced. Bathroom is... More 

Was this review helpful? Yes 3
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Additional Information about The Hills Batam

Address: Jl. Teuku Umar no. 02, Nagoya, Riau Islands Province 29432, Indonesia (Formerly Puri Garden)
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
Number of rooms: 144
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