The Hotel cheated our money.The hotel cost is 425 000 per night. The deposit is 1 000 000 Rp. If we want to make a phone call using the hotel's phone for a local call to somebody's handphone for only just 1 minute, we need to pay 7000 Rp.We only stayed there for one night.Children 12 years and below can't... more

I had been staying with Puri garden Hotel for 3 times. And never find it a bad experience. I am very happy with the services provided there. There was nothing wrong with any of the appliances in all the rooms which I booked. Anyway, this hotel is very near just opposite the nagoya shopping centre. All the shoppping needs are... more

The hotel is pleasant after all. I got apprehensive too because of the unpleasant experience by one reviewer here. It was Chinese New year and all the good hotels are fully booked. We chanced this hotel and decided to book it. When we went there, the hotel has a nice Balinese charm with intricately designed cornices all over the hotel.... more

My girlfriend and I went on a short trip to Batam and decided to stay in Puri Garden after being 'mesmerised' by the balinese outlook of the hotel. We read and seen the previous review of the traveller and became worried that it would be this bad. We had booked and paid for the trip so sadly, hotel cannot be... more

the entire batam experience was gut wrenching, mind bending horror show ! i beg anybody not to go, no one should go, terrible place, very dangerous. i was double charged by the hotel. harrased by locals. shocked that the reviews i read prior to my visit did not include any of these truths. this must be told, maybe it will... more