Booked a room for 2 nights last week, when the hotel occupancy seemed to be not crowded. What I love? Definitely the interior picks, all around the lobby. From the lobby to the room. Everything put at its best, in terms of design and function. Love. Love. What I hate? Everything other than what I mentioned before. 1. Front Office... More

Booked 2 rooms for 2 nights on business. First thing to know this is a very new hotel that is still in its opening stages. The building itself was nicely done. The lobby and meeting room level is nicely done. The rooms are of course brand spanking new. So new in fact walking to my room I could still smell... More

I chose to stay here because of the close proximity to the ferry terminal as in a land where language and infrastructure can be challenging, I need the convenience. Hotel is very new and part of a gated community that houses a mall, shop houses and a direct link to the ferry terminal via a link bridge. There is still... More

We arrived at 930am on Sat, as usual cannot check-in early. 1.LATE PICK UP Settled and took the hotel taxi to Nagoya (only $50,000RP) arranged a return service 1945hr to pick us at Spa Secret, but were late. Hotel phone number couldnt get through. lucky i have the manager's mobile number in my email which i could retrieve. (THEY ACTUALLY... More

My Girlfriend and I were offered the "Easter Weekend Package" by Swiss-Belhotel. And it was my girlfriend's birthday on Good Friday. The Ferry Trip was sleazy plus the jam at the Harbour Bay Terminal Customs was so frustrating. My Girlfriend and I were so worn out due to the heat, delays etc. When we stepped into Swiss-Belhotel, we were welcomed... More

Only 3 minute walk from Harbour Bay ferry terminal in a safe location (gated compound part of the Harbour Bay complex which includes a shopping mall, ferry terminal, hotels and commerical buildings). In the immediate vicinity, only Harbour Bay Mall which is sparsely populated with some retail shops. For real shopping you have to take a taxi (5 min, 40k... More

The hotel is almost brand new. It located at a quiet place at the Harbour Bay and very close to the ferry terminal. The room is well furnished - flat screen, comfortable bed, bathroom amenities and wifi. It's the best room that I have had among the hotels that I have stayed in Batam even though its not as large... More

Th service provided was first class the moment we check-in to the moment we check-out, every whim, desire and need is taken care of. The room is perfect - spacious, comfortable and excellent. The service at Swiss Cafe is of high standard with friendly, helpful and courteous staff. The food is amazing in both taste and value for money. This... More

Nothing special, since this hotel new lot facilities haven't finish. Food just ok, not really nice. i ate the cheese cake and the taste not so nice, room to small But since i stay 1 night only then ok lar