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All 72 Batam hotels

Swiss-Belhotel Harbour Bay

3.5 of 5 Hotel   |   Jalan Duyung, Sei Jodoh, Batu Ampar | Harbour Bay Complex, Riau Islands Province 29432, Indonesia
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Swiss-Belhotel Harbour Bay
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Ranked #3 of 72 Hotels in Batam
A recent review
4 of 5 stars reviewed yesterday
djboge Nevada
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196 reviews from our community

Traveler rating
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38
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nevada
Contributor
17 reviews 17 reviews
4 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for 3 nights for work. Room was very nice. Only problem was a rubber floor mat left in the shower that was kinda moldy. Water pools in the center of the tile floor and lays under the mat. They should know to hang up the mat to dry and wipe off the tile floor when they clean the... More

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Singapore, Singapore
1 review
4 of 5 stars Reviewed yesterday NEW

Service: We reached the hotel at around 6:15pm Batam time. Check-in was prompt and fuss-free. My girlfriend and I stayed at this hotel for two nights, the first night being my girlfriend's birthday. As such, I had requested for a slice of cake when I made my reservation via Expedia, and the hotel staff had acceded to my request with... More

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singapore
Top Contributor
50 reviews 50 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Pros: 1) Location/accessibility - Just a few minutes walk through a link bridge from Harbour Bay Terminal and the seafood centre. The hotel is also linked to Harbour bay mall. Though theres nothing much in the mall with the majority of shops not operational, there is a supermarket, cinema, karaoke and massage parlour in the mall. I think these are... More

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Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Sorry excuse for a pool area with only loungers directly underneath where 5 young male members of staff stood around doing nothing and laughing and joking. Other noise from the building site nearby. Breakfast was good. Room was nice. Convenient for the harbour.

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Singapore, Singapore
Contributor
17 reviews 17 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Travelled to Batam over the weekend, booked my ferry with Prima Ferries from Harbourfront Singapore to Harbour Bay Ferry Terminal Batam. It was a 1hour ferry ride which departed on-time and arrived on time as well. Immigration on both ends was not long as well. Here's my review on Swiss Belhotel Harbour Bay which is my first time staying there... More

Was this review helpful? Yes 3
Dharamsala / Himachal / India
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

1st of all there was no preparation for the room despite the advance booking , I arrived 15 minutes before 2 PM, I was asked to wait for another 30 minutes for room preparation. I kept on waiting in front of them for next 1 hour but none of the staff bothered to inform if the room is ready for... More

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Spend 1 night at this hotel and was very impressed by the spacious, modern, clean and comfortable room. Service was good and the buffet breakfast offered a very wide variety of food. there was even fruit blenders for you to make your own favorite fresh fruit juices.Nice touch. From the Harbour Bay ferry terminal, a walking linkway connects you directly... More

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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My experience from arrival to departure was a bliss. Service was warm and friendly. Room was spacious, well-laid out and very clean. Hotel is located just a few minute walk to Habour Bay Terminal and easy access to many good seafood restaurants nearby. There is a mall with supermarket just right next door. Hotel concierge also provides service for 2... More

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Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Smelly room, no early check in allowed, rude customer service that request customer to check out on time although is not yet reach check out time on 12pm. The feeling is not so good while receive this kind of reminder call on 11am.

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pretty amazed at moment when we first step into the hotel lobby with guards and tight security at all the exits in the hotel vicinity. Swift and efficient check in with good service from front desk. And the rooms are super spacious with our Grand Deluxe room at 4th level. Spa and massage was average but it came with a... More

Was this review helpful? Yes 1
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Additional Information about Swiss-Belhotel Harbour Bay

Address: Jalan Duyung, Sei Jodoh, Batu Ampar | Harbour Bay Complex, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Swiss-Belhotel Harbour Bay 3.5*
Number of rooms: 179
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