We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 76 Batam hotels

Grand Mutiara Hotel

3.0 of 5 Hotel   |   Jl. Raden Patah, Blok III, 12, Riau Islands Province 29432, Indonesia
Hotel amenities
Grand Mutiara Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Save
You added Grand Mutiara Hotel to your Saves list
Ranked #65 of 76 Hotels in Batam
Write a Review

5 reviews from our community

Traveler rating
    0
    1
    0
    0
    4
See reviews for
Families
0
1
Solo
0
Business
0
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    1.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    1 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
  • All months
    (5)
  • Mar-May only
    (1)
  • Jun-Aug only
    (1)
  • Sep-Nov only
    (0)
  • Dec-Feb only
    (3)
All months
Batam, Indonesia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 28, 2014

The hotel has improved since September 2014, most of the aircon have changed to new one and Tv flat screen. Staff been trained and services are up to standard, breakfast and room services all running. Thanks for the comments and we will keep on improving our fasilities and services.

Was this review helpful? Yes 3
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 21, 2014

Worst hotel i ever stay.Under the bed all rubbish the staff never clean.And finally insect bites .Just imagine while sleeping some rats running on to the bed.Anyway i will never recomend any frends or relatives to stay there.

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 12, 2014

This is not a hotel. No staff in the hotel, lift does not work, no breakfast, nothing to eat near by. Staff are not aware which room a person has booked. For the price we can get a far better hotel in downtown batam.

Was this review helpful? Yes
Singapore
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 18, 2014

Do not ever book this horrendous hotel..worst staff,worst hotel..even ghost won't like to come here..elevator spoil,water tap broke, mattress and blanket full of dirt,,soil..tv spoil...everything spoil..service full of craps..if someone dare to tell me this a good hotel then i will say to him..you are crapss

Was this review helpful? Yes 1
Singapore, Singapore
1 review
1 of 5 stars Reviewed February 2, 2014

Throughout our stay here, we had to travel by stairs up to the 6th floor as the elevator (they only have one) is out of service! No in-house phone install in our room... no heater... worst, the windows have no grill and locks for it is dangerous for family who bring kids along. No fridge, Electricity always restart many times,... More 

Was this review helpful? Yes 1

Been to Grand Mutiara Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Mutiara Hotel

Address: Jl. Raden Patah, Blok III, 12, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #65 of 76 Hotels in Batam
Hotel Class:3 star — Grand Mutiara Hotel 3*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda and Priceline so you can book your Grand Mutiara Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Grand Mutiara Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.