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All 69 Batam hotels

Hotel Novotel Batam

4.0 of 5 Hotel   |   Jalan Duyung Sei Jodoh, Riau Islands Province 29432, Indonesia
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Hotel Novotel Batam
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61%
Ranked #19 of 69 hotels in Batam
A recent review
4 of 5 stars Reviewed February 2, 2011
203rossh sydney
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333 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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There are newer reviews for Hotel Novotel Batam
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Singapore
Contributor
17 reviews 17 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 26, 2011

Very nice and clean room. A bit noisy though is your room in above the street. The wi-fi was not working in the room.

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Novotel1946, Manager at Hotel Novotel Batam, responded to this review

Thank you for staying with the Novotel Batam. We appreciate that you took the time to review our Hotel on TripAdvisor. As we continue to improve out hotels and services, comments like yours provide us with valuable feedback in identifying areas that concern our guests. Thank you again for sharing your experience, and we hope your next visit will be... More

Singapore
2 reviews
4 of 5 stars Reviewed January 22, 2011

It was the first time me and my friends stayed at Novotel Batam. We enjoyed our stay there very much. The hotel is clean and spacious. The location is also very good. The price we paid for was also very reasonable, not to mention the good spread for the buffet breakfast. Although the hotel provides free shuttle service to Nagoya... More

Was this review helpful? Yes
Novotel1946, Manager at Hotel Novotel Batam, responded to this review

Dear Customer, We very much appreciate your sharing of your stay at Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More

Bekasi, Indonesia
Top Contributor
87 reviews 87 reviews
39 hotel reviews
100 helpful votes 100 helpful votes
1 of 5 stars Reviewed January 22, 2011

I stay in this hotel many times if I visit Batam since last year. But I always have problem with the front office service because the limited staff available. I even must wait till 10 minutes only for check in. My other problem was with the key lock that frequently doesn't work and I must back to front office to... More

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Novotel1946, Manager at Hotel Novotel Batam, responded to this review

Dear Samuelpas, Thank you for taking the time to tell us about your experience at the Novotel Batam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More

Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 5, 2011

I have stayed in this hotel twice. Had stayed in the superior room during Dec 09 and found the room too small and the bed too soft for my liking. Was given the executive room for this trip as temporary room and stayed in the business suite. So, in a nutshell from someone who has experienced all 3 available choices... More

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A TripAdvisor Member
3 of 5 stars Reviewed December 20, 2010

Wouldn't bring my family here. Nothing for the children to do. But would definitely come again if I need a quiet and comfortable place to do work. Breakfast is commendable. Dinner was not exciting but surprisingly palatable.

Was this review helpful? Yes 1
Novotel1946, General Manager at Hotel Novotel Batam, responded to this review

Dear Traveler, We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

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Additional Information about Hotel Novotel Batam

Address: Jalan Duyung Sei Jodoh, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Novotel Batam 4*
Reservation Options:
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Also Known As:
Novotel Batam
Hotel Accor Batam
Batam Novotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 On the Beach Hotel in Batam #5 Best Value Hotel in Batam #7 Luxury Hotel in Batam
Hotel Class
Official Description (provided by the hotel)
The Novotel Batam is a 4 star hotel in the centre of Batam, ideal for business and leisure travellers alike. Only 45 minutes from Singapore by ferry, the hotel is located in a commercial area facing the sea. For our corporate guests, we offer a businesscentre, meeting rooms and WiFi internet access. Also perfect for holidays, guests can take advantage of our pool, health centre, sauna and Kids Club. Enjoy a meal in our restaurant or a relaxing drink in one of our two bars. Parking available. ... more   less 
Number of rooms
244

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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