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Hotel Novotel Batam

4.0 of 5 Jalan Duyung Sei Jodoh, Riau Islands Province 29432, Indonesia
#20 of 71 Hotels in Batam
342 Reviews 3.5 of 5 stars
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Hotel Novotel Batam
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Hotel Novotel Batam
Hotel Novotel Batam
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342 reviews from our community

Traveler rating
    24
    165
    112
    26
    15
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
There are newer reviews for Hotel Novotel Batam
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Yogya
Top Contributor
224 reviews 224 reviews
49 hotel reviews
154 helpful votes 154 helpful votes
4 of 5 stars Reviewed November 10, 2011

While in Batam I stayed in 2 hotels, and Novotel is one of them. This hotel is very close to downtown of Batam. Within 10-15 mins with taxi, downtown Batam can be reached easily. The price is quite reasonable, the breakfast variation was not bad at all. Overall for the service it was OK, no complain about it. The only... More

Was this review helpful? Yes 1
Novotel1946, Manager at Hotel Novotel Batam, responded to this review

Dear LinoYogya, We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

Vancouver
Top Contributor
53 reviews 53 reviews
33 hotel reviews
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed October 31, 2011

We were in Batam is Janruary 2010 and decided to check into the Hotel Novetel because of TA reccomendations. For $70 per night we thought that we got a really nice big ,spacious clean room. The room was a solid 3 star complete with a King Bed,LCD TV,bar fridge and a nice big, clean spacious bathroom complete with all the... More

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Novotel1946, Manager at Hotel Novotel Batam, responded to this review

Dear KevandJho, We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

Singapore, Singapore
Top Contributor
154 reviews 154 reviews
132 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed October 23, 2011

I stayed 2 nights in the Novotel in Batam while on a golf weekend. Golf courses are great in Batam and I also experienced Novotel as a well managed hotel. The room is modern and very well equiped, check in and check out is efficient and the Spa is professional and nice. The food in the restaurant is OK, though... More

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Novotel1946, Manager at Hotel Novotel Batam, responded to this review

Dear Valued Traveller, Thank you for posting a review on TripAdvisor and thank you for staying with Novotel Batam. We appreciate your business and pleased to see that you enjoyed our Hotel. We are looking forward to welcoming you back to Batam More

Singapore, Singapore
Top Contributor
59 reviews 59 reviews
21 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed October 23, 2011

Stayed 2D,1N in Novotel Batam. From the outside, it didn't look like much from the outside. Old facade, outdated design etc. But the rooms inside were surprising modern, well kept and spacious. The breakfast was not bad considering the price we paid. The hotel had an attached spa which was pretty decent for the Singapore Dollars 20 each, we paid... More

Was this review helpful? Yes 1
Novotel1946, Manager at Hotel Novotel Batam, responded to this review

Dear James Tan, We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Toronto, Canada
Top Contributor
59 reviews 59 reviews
16 hotel reviews
155 helpful votes 155 helpful votes
2 of 5 stars Reviewed October 17, 2011

Novotel being a global brand hotel is expected to provide quality service similar to other Novotel I visited. When I was in Singapore, I decided to swing by Batam since it's the nearest place to visit from Singapore. Unfortunately, the service was poor because there was no coordination with the staff (like driver who will fetch me up at the... More

Was this review helpful? Yes 4
Novotel1946, Manager at Hotel Novotel Batam, responded to this review

Dear Monsi Serano, We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Johannesburg, South Africa
Contributor
18 reviews 18 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 13, 2011

The rooms are clean; they have internet broadband access, and decent food. I've stayed at this hotel (and some of the others in this region) on-and-off for the last 4 years during business trips, and found that this one is nice and quiet, very consistent in their room standards, good service at the reception counter, and decent food in the... More

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Novotel1946, Manager at Hotel Novotel Batam, responded to this review

Dear Carlhenk, We are so glad that you enjoyed your time in Batam and also The Novotel Batam We appreciate your photo's that you took from your room, they turned out great and really highlight how great our facilities. We will let our Receptionist and Laundry team knows that they good service made your stay more pleasant. Thank you for... More

Singapore, Singapore
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 19, 2011

Our room was on the 3rd floor The corridors are exceptionally wide, feels spacious, with a pleasant fragrance, no mustiness whatsoever. If you are used to claustrophobic narrow corridors of city hotels, you would probably take special note of this refreshing difference too. Getting into your room is by swipe card access. It took us a couple of attempts before... More

Was this review helpful? Yes
Novotel1946, Manager at Hotel Novotel Batam, responded to this review

Dear Valued Cutomer We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Singapore, Singapore
Contributor
11 reviews 11 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 7, 2011 via mobile

Disappointing upon checkin as we booked online for a king sized bed but the officer at e counter said we cannot have a king sized bed because it is reserved for other guests.. She did mention that we could have e king bed for 1 night, but we have to move for the 2nd night onwards. I feel that reservation... More

Was this review helpful? Yes
Novotel1946, Manager at Hotel Novotel Batam, responded to this review

Dear Michling, We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

Singapore, Singapore
Contributor
19 reviews 19 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 4, 2011

The hotel has been refurbished just 6 months ago and everything is like brand new and so nice. I went around some other hotel and it is not as nice as Novotel. Breakfast was good, lots of variety and the service is good too. The security is good, the bell boy is good, the customer service is good. I think... More

Was this review helpful? Yes 2
Novotel1946, Manager at Hotel Novotel Batam, responded to this review

Dear Valued Customer, We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

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Additional Information about Hotel Novotel Batam

Address: Jalan Duyung Sei Jodoh, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Novotel Batam 4*
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Also Known As:
Novotel Batam
Hotel Accor Batam
Batam Novotel

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