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All 71 Batam hotels

Hotel Novotel Batam

4.0 of 5 Hotel   |   Jalan Duyung Sei Jodoh, Riau Islands Province 29432, Indonesia
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Hotel Novotel Batam
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Ranked #19 of 71 hotels in Batam
A recent review
4 of 5 stars Reviewed September 19, 2011
LivertC Singapore, Singapore
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335 people have reviewed this hotel

Traveler rating
    24
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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There are newer reviews for Hotel Novotel Batam
See the most recent reviews
Singapore, Singapore
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 19, 2011

Our room was on the 3rd floor The corridors are exceptionally wide, feels spacious, with a pleasant fragrance, no mustiness whatsoever. If you are used to claustrophobic narrow corridors of city hotels, you would probably take special note of this refreshing difference too. Getting into your room is by swipe card access. It took us a couple of attempts before... More

Was this review helpful? Yes
Novotel1946, Manager at Hotel Novotel Batam, responded to this review

Dear Valued Cutomer We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Singapore, Singapore
Contributor
11 reviews 11 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 7, 2011 via mobile

Disappointing upon checkin as we booked online for a king sized bed but the officer at e counter said we cannot have a king sized bed because it is reserved for other guests.. She did mention that we could have e king bed for 1 night, but we have to move for the 2nd night onwards. I feel that reservation... More

Was this review helpful? Yes
Novotel1946, Manager at Hotel Novotel Batam, responded to this review

Dear Michling, We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

Singapore, Singapore
Contributor
19 reviews 19 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 4, 2011

The hotel has been refurbished just 6 months ago and everything is like brand new and so nice. I went around some other hotel and it is not as nice as Novotel. Breakfast was good, lots of variety and the service is good too. The security is good, the bell boy is good, the customer service is good. I think... More

Was this review helpful? Yes 2
Novotel1946, Manager at Hotel Novotel Batam, responded to this review

Dear Valued Customer, We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Jakarta
Top Contributor
96 reviews 96 reviews
57 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed August 19, 2011

The hotel just got renovated, so the room was equiped with modern amenities. The location iwas very close to shopping mall and semi-traditional market. The room service was fantastic, i loved the food here. It also offers free wi-fi at that time. There's a night club / cafe / pub downstair, maybe on the weekend will be kind a noisy... More

Was this review helpful? Yes 1
Novotel1946, Manager at Hotel Novotel Batam, responded to this review

Dear The J , We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Jakarta, Indonesia
Top Contributor
54 reviews 54 reviews
39 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 14, 2011

It was a one night stay only. The room was comfortable and the service was good. Would have prefered a better breakfast spread though. It is an overall nice property well located in Batam.

Was this review helpful? Yes
Novotel1946, Manager at Hotel Novotel Batam, responded to this review

Dear AmitDawn, We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 9, 2011

When a deal from Agoda came up at 29USD for a night’s stay at Novotel, my partner and I couldn’t resist booking it. This is despite the fact that we have just visited Batam a few months ago. For the price we paid, I think the hotel truly exceed my expectation. Firstly, I really like the location as it sits... More

Was this review helpful? Yes 4
Novotel1946, Manager at Hotel Novotel Batam, responded to this review

Dear Cxymarie, We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 7, 2011

It's a typical four star bussiness hotel, but offers appropiate facilities for travellers with very reasonable price. We stayed in a king size double bedroom. It's truely comfortable and has enough room space. Staff were friendly although room service was a bit slow..

Was this review helpful? Yes
Novotel1946, Manager at Hotel Novotel Batam, responded to this review

Dear Changyi, Thank you for staying with Novotel Batam. We are pleased to see that you enjoyed our Hotel. We hope to see you again very soon for your next stay in Batam! More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 6, 2011

It was our first time to visit Batam and chose Hotel Novotel as its rate is well within the budget. We had a good front-and-center Executive King room with balcony, and both the room and the balcony are really so spacious! The bathroom's quite small though but no problem. The buffet breakfast is also just nice, with both local and... More

Was this review helpful? Yes 1
Novotel1946, Manager at Hotel Novotel Batam, responded to this review

Dear Lorielleivy, We very much appreciate your comments regarding your stay at the Novotel Batam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

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Additional Information about Hotel Novotel Batam

Address: Jalan Duyung Sei Jodoh, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Novotel Batam 4*
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Also Known As:
Novotel Batam
Hotel Accor Batam
Batam Novotel

209 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 On the Beach Hotel in Batam #5 Best Value Hotel in Batam #7 Luxury Hotel in Batam
Hotel Class
Official Description (provided by the hotel)
The Novotel Batam is a 4 star hotel in the centre of Batam, ideal for business and leisure travellers alike. Only 45 minutes from Singapore by ferry, the hotel is located in a commercial area facing the sea. For our corporate guests, we offer a businesscentre, meeting rooms and WiFi internet access. Also perfect for holidays, guests can take advantage of our pool, health centre, sauna and Kids Club. Enjoy a meal in our restaurant or a relaxing drink in one of our two bars. Parking available. ... more   less 
Number of rooms
244

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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