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Hotel Novotel Batam

Jl. Duyung Sei Jodoh, Riau Islands Province 29432, Indonesia
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1 room 1 guest
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Hotel Novotel Batam
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490 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
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    (490)
  • Mar-May only
    (128)
  • Jun-Aug only
    (102)
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There are newer reviews for Hotel Novotel Batam
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Perth, Australia
1 review
5 of 5 stars Reviewed November 21, 2013

The hotel was very nice, and very convenient to the Harbor Bay Ferry. The rooms were clean and the bed was comfortable. The spa was very nice and an excellent value. The staff was friendly and the service was good.

Review collected in partnership with Accorhotels.com

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Singapore
Level Contributor
89 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed November 20, 2013

This was my choice of accommodation for a 2D1N 3pax trip. I was aware that this property is quite old but thought that it is after all a Novotel and there should be some form of standards. It was a 20min ride from Batam Centre ferry terminal and 1 hour ferry ride from Singapore. Price - their best room, the... More 

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Singapore
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 18, 2013

I had a perfect weekend holiday in Batam last September. Work was awfully heavy, so i decided to stay with a tried-and-tested hotel, so that things would be as delightful as possible. As it was second time to visit Novotel, i expected everything would be the same as my last visit in June. At first, i got an email informing... More 

Was this review helpful? Yes 1
Singapore
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed October 30, 2013

Decent hotel. I would say this is probably one of the slightly nicer hotels in batam. Rooms have a musky smell probably due to previous guests smoking in the room. Staff didn't seem to friendly as well. Asked for a change of room due to the smell and was checking to see if there was any upgrades but was given... More 

Review collected in partnership with Accorhotels.com

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Travelers are raving about these Batam hotels

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 28, 2013

Stayed for a night at Novotel batam, Arrive novotel at 11am and was told our room will only be ready before 2pm. For a frequent traveler is was a standard C/in time in all hotel in asia. Booked 3 Executive room to be on the same floor. The room is clean and comfy. Overall ambience of hotel is pleasant. Buffet... More 

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Singapore, Singapore
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 27, 2013

Booked online, listed down all the specification and request for early check-in at 12pm way in advance. I'm reluctantly to say that I didn't fully enjoyed my stay here. Despite the advance request and "priority privileges" that comes along with the Accor Hotel Elite membership, I waited for 2 hours and 40 mins at the lobby to get a room.... More 

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Singapore
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed October 20, 2013

I specialty requested for non smoking room but was told that non smoking rooms were full when I check-in on a weekday. There was No free upgrade or alternatives provided by the front desk but just forcing me to take a smoking room. This was when I told them about having serious sinus problem especially with cigarette smell. This should... More 

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Singapore, Singapore
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed October 18, 2013

Stayed for 3 days and 2 nights. The check-in was fast and front desk was efficient. The room, bed linens, towels were clean. Room was spacious enough for a family of 2 adults and 1 child. Aircon, cable TV, hot and cold shower were working well. Our view from the room was residential area so most of the time our... More 

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Pontianak, Indonesia
Level Contributor
126 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
2 of 5 stars Reviewed October 3, 2013

Stayed here for 2nites in this pass september and its my first time staying here. Towel were part torn. Its not white which its suppose to be. Even the bed sheet were yellowish brown instead of white. But its a huge hotel next to nagoya area. Near to ferry crossing to singapore.

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