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All 67 Batam hotels

Hotel Novotel Batam

4.0 of 5 Hotel   |   Jalan Duyung Sei Jodoh, Riau Islands Province 29432, Indonesia
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Ranked #19 of 67 hotels in Batam
A recent review
3 of 5 stars reviewed 1 week ago
Jaspertanmh Singapore, Singapore
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322 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
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English first
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I was here last week end. Booking done via accorhotel website, when we arrived at hotel, I had to prove the platinum status but did not received anything by return ! I wanted to have dinner but all hotel was over crowded (and over crowded is probably not the best word) by locals coming for a very cheap Ramadan Dinner.... More

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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros 1. Superior Room is spacious 2. the housekeeping service is fast when we request for slippers 3. the receptionist provide good details when we ask for information 4. 10min to batam ferry terminal 5. one way free transport to Nagoya hill shopping mall (10am,2pm,6pm) Cos 1. Miss out giving us morning call despite we went over to the receptionist... More

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Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

5mins to Harbour Bay, 10mins to Nagoya. Fast and efficient taxi service by hotel. If you are adventurous enough, the local day and night market (selling all sorts of stuff from DVD to shoes) is just round the corner where you can also get some authentic local food by the roadside...only for the brave!

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
Singapore, Singapore
12 reviews 12 reviews
5 hotel reviews
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed June 18, 2014

My family and I booked a total of 4 rooms, including 2 suites, with a stay of 2 nights. It was not what we expected from Novotel (a well known hotel internationally). Firstly when we checked in, the staff that served us was not very friendly and had served another customer instead of us, despite my family that had arrived... More

Was this review helpful? Yes 3
Singapore, Singapore
1 review
1 of 5 stars Reviewed June 4, 2014

I stayed for 2 nights with my family and the experience was horrible. There was water leakage in bathroom and it was so bad that the water spilled to the main room. I brought this to the notice of reception and housekeeping and asked them to change the room. They offered me smaller room which was not acceptable. It was... More

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 27, 2014

Rooms were very nice and the value was good. Please note the hotel is on the main street although on most maps it looks like it is more interior. The front staff were not very helpful, when we asked for a map they said they didn't have one and left it at that. We later found they have a computer... More

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Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 25, 2014

The Front office manager, Mr Harun was dissapointing when requested for breakfast to be included in our room package (3 rooms for 6 persons). No doubt it was our booking mistake through Agoda.com but Agoda did email to the hotel to to assist us to obtain breakfast. Novotel seems to ignore our request and there was no reply from them... More

Was this review helpful? Yes 2
Singapore, Singapore
16 reviews 16 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed May 25, 2014

When I was arrival 3 agent was at the desk 1 was occupied by another guest . Another 2 seems busying with the paper work . Which I could totally understand as I am a hotelier as well . When I approach only 1 of the 2 agent acknowledge me . She seems in a hurry to check me in... More

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Additional Information about Hotel Novotel Batam

Address: Jalan Duyung Sei Jodoh, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Novotel Batam 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, ACCOR, Tingo, HotelsClick, Hotels.com, Agoda, Despegar.com, Venere and Otel so you can book your Hotel Novotel Batam reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Batam
Hotel Accor Batam
Batam Novotel

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Room/suite (73)
Bathroom (12)
Hotel & grounds (38)
Dining (16)
View from room (23)
Pool/beach area (4)
Other (11)

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Dining (5)
Room/suite (7)
Hotel & grounds (5)
Other (5)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Best Value Hotel in Batam #4 On the Beach Hotel in Batam #7 Luxury Hotel in Batam
Hotel Class
Official Description (provided by the hotel)
The Novotel Batam is a 4 star hotel in the centre of Batam, ideal for business and leisure travellers alike. Only 45 minutes from Singapore by ferry, the hotel is located in a commercial area facing the sea. For our corporate guests, we offer a businesscentre, meeting rooms and WiFi internet access. Also perfect for holidays, guests can take advantage of our pool, health centre, sauna and Kids Club. Enjoy a meal in our restaurant or a relaxing drink in one of our two bars. Parking available. ... more   less 
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