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Hotel Novotel Batam

Jl. Duyung Sei Jodoh, Riau Islands Province 29432, Indonesia
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Hotel Novotel Batam
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Hotel Novotel Batam
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Hotel Novotel Batam
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464 reviews from our community

Traveler rating
    68
    195
    141
    38
    22
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99
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106
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
  • All months
    (464)
  • Mar-May only
    (128)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (111)
  • Dec-Feb only
    (148)
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1 review
4 of 5 stars Reviewed 5 days ago NEW

recently has stayed here with my friends for a short wkend getaway... nice place.. near the harbourfront ferry terminal.. the staffs here are very helpful and the service is good... will stay here again...

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Slightly dated hotel but with good facilities and close to food court opposite hotel by sea side. Main shops and restaurants about 15 minutes walk away. Good conference facilities. Large comfortable rooms with electric kettle

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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Slow check In. Rooms feel hot with poor airconditioning. At night restaurant don't serve food after 9pm while it state open till 10pm. Plus point is the good service, massage centre and in room dinning. Moreover we stay here only for 1 night.

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Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I decided to write this review after more than 12 months as I remembered my bad experience at Novotel Batam My friends who have Accor memberships and family members are planning a Batam getaway this June and have asked us to join in for the vacation The thought of staying in this property again instantly turned me off and reminded... More 

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Travelers are raving about these Batam hotels

Senior Contributor
24 reviews 24 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed from 01 May to 03 May 2015. Booked with AccorAvantage Plus which was around SGD$51 per night with breakfast. Although hotel is old, room was very 'Novotel Standard' look, just like the one that I stayed in Novotel Hong Kong so it's still ok. Shuttle bus needs more frequencies, 10am and next trip is 2pm. 4hrs separation is too... More 

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Canberra
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I can't believe that this hotel does not have AustraliaPlus TV. Its free, and easily obtained. The staff did not seem to take any interest in it, they just suggested to send an email the only email i could find was for reservations. Looks like at trip to the city to watch Australian news and sports.

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Shenzhen
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 2 weeks ago

Have stayed at this hotel of many times over the years as a group of us golf in Batam regularly. It is our 1st choice hotel, due to the Novotel Brand, clean environment, friendly service and good breakfast. We had breakfast yesterday and it was very bad. The salad bar does not carry greens anymore, the fruits selection was poor,... More 

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Singapore, Singapore
1 review
3 of 5 stars Reviewed 3 weeks ago

Average rooms and food for family stay. Its valuable when you got the rooms on discounted price only (50-60 SGD) Need to improve on daily breakfast service. Also need to keep English speaking staff at customer service reception areas.

Review collected in partnership with Novotel Hotels

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1 review
2 of 5 stars Reviewed 3 weeks ago

I am glad I am only staying for 1 night! (Room 534) There's was stain on the blanket, toliet floor was dirty and the light was dim. The worst is the aircon keep leaking. Earlier on, I had read the review overall was good other than the aircon was not cold. I specially reminded the reception while I check-in, she... More 

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