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All 69 Batam hotels

Hotel Novotel Batam

4.0 of 5 Hotel   |   Jalan Duyung Sei Jodoh, Riau Islands Province 29432, Indonesia
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Hotel Novotel Batam
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Ranked #19 of 69 hotels in Batam
A recent review
4 of 5 stars reviewed 2 weeks ago
Refai K Singapore, Singapore
  • Reviews (333)
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333 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Kuala Lumpur, Malaysia
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a very brief 1 night stay because of work engagement. But, if considering a 4 stars hotel, what Novotel Batam offers is rather basic and not up to standard. However, out of the many hotels I had tried in Batam, it is still a recommended and comfortable hotel for your stay. Service was good, room is spacious and... More

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Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Happy with my stay at Novotel Batam even I only stayed for 1 night. Reception staff and concierge staff are friendly and helpful and with fast check in and check out. Hotel provided free shuttle buses (one way) to Nagoya/BCS shopping mall. The latest shuttle bus is at 18:00 hours. Room is huge and bright enough (with all the available... More

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Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Novotel Batam .... hmm didn't expect the stay to be so hot and warm. The hotel lobby has not ventilation. I selected this hotel for my business trip in hotel but to my surprise the stay was not pleasant. I selected a smoking room for my trip and the air con in the room was set at 27 degree and... More

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Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Acceptable standard. The location is quite good, rather central. There is good seafood opposite the hotel. Service was good and they try their best to accommodate reasonable request. They did forget to place towels in the bathroom but we received them within 5 minutes after we called housekeeping. The spa is not bad. Not an excellent set up but overall,... More

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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We went there with tour. (1) Check In : Has to wait for 30 mins for just usual check in. (The staffs are not trained well) (2) Room : Acceptable except dusty mini bar provided snacks. (3) No toothbrushes & toothpaste provided. Only one towel. (4) Dinner from the menu is good and fast. Room serviced Staff is friendly &... More

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Singapore, Singapore
1 review
1 of 5 stars Reviewed 4 weeks ago

My stay in Novotel Batam was unpleasant. The room/bath is average in terms of a 4-stars hotel, more towards 3-stars. Room's soundproofing was below par. Most cable channels are grainy, only local and Singapore's channels are quite okay. Breakfast buffet was terrible. The food was not tasty. The selections did not make sense; not quite Western-style nor Indonesian-style. It seemed... More

Review collected in partnership with Novotel Hotels

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Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed there for 3D2N. The rooms were run down. 1 of the room toilet door was dropping out. In the other room, the lights were blown. Only plus point for the kids were the swimming pool. Except for the hotel reception service that was good, all other service staff were unfriendly.

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Solo, Indonesia
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the first time I was in Batam Island. I stayed here for 1 night. From Hang Nadim Airport headed to the hotel takes about 30 minutes. Staff very friendly, rooms are clean and spacious, the bathroom bath up there, but its equipment is limited. If you want to singapore, directly to Harbour bay which can be reached by... More

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Additional Information about Hotel Novotel Batam

Address: Jalan Duyung Sei Jodoh, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Novotel Batam 4*
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Also Known As:
Novotel Batam
Hotel Accor Batam
Batam Novotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 On the Beach Hotel in Batam #5 Best Value Hotel in Batam #7 Luxury Hotel in Batam
Hotel Class
Official Description (provided by the hotel)
The Novotel Batam is a 4 star hotel in the centre of Batam, ideal for business and leisure travellers alike. Only 45 minutes from Singapore by ferry, the hotel is located in a commercial area facing the sea. For our corporate guests, we offer a businesscentre, meeting rooms and WiFi internet access. Also perfect for holidays, guests can take advantage of our pool, health centre, sauna and Kids Club. Enjoy a meal in our restaurant or a relaxing drink in one of our two bars. Parking available. ... more   less 
Number of rooms
244

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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