Went for a short getaway with my boyfriend over the weekends. It's a clean & pleasant hotel.Location of this hotel is quite near to shopping area.The hotel provides 3 free shuttle services per day for hotel guest to get to the nearby shopping belt, however for return trip u'll need to get your own taxi. There's a Security screening service... more

A group of six of us (golfers) stayed at the weekend. We had what were clearly the newly-renovated rooms on the ground floor. They were excellent. The lobby was also clearly newly renovated. It was clean and airy and, unlike many Indonesian hotels, did not stink of clove cigarettes. Breakfast was also perfectly acceptable. Nice touches include a large Mac... more

My friend booked this hotel via internet & she check several time to get a lowest rate. As per reservation staff sudgested to us, we go to Batam via Harbour Bay Ferry Terminal. It's only 5-6 minutes to Hotel, cost around S$5 by local taxi. We are staying from Friday to Sunday. On Friday afternoon, we are spent our time... more

Booked one night for short trip from Singapore. This hotel is really old, and all the staffs are confused and try to upsell almost anything. Room: got room in 4th floor with terrace. Asked non-smoking room but this room is smoking. Very dirty, and not well maintained. Also, air conditioning was broken, and hence need to sleep with no air... more

Been to Novotel Batam 3 days ago.Location is ok.Hotel rooms is fine.Comfortable for 8 of us.At first,i have made reservations online and thru fone2 weeks earlier,ask for 2 Executive superior room next to each pther if possible and staff there said it could be done.Upon arrival at 11.30 indo time,we make our check-in but was told to have a seat... more

Hello camper's If you want to travel to Batam Indonesia please dont book Novotel if you are worried about cleanliness, using the gym or good service in geeral. Specific coments: 1. Plates in the restaurants are dirty as is he restaurant. Poor dish wshing skills or the use of a cheap detergent leave the plates with soap spots as we... more

Booking the hotel was quite diff. I wanted to get a big room to fit in my family of 5 adults and 2 child. Emailed them to ask and was told that we could book their grand business suite which has 2 bedrooms. The price was great. Not too ex for a huge suite. But the hotel took quite some... more

Have extended an extra night in Batam after a Brain-Storming Session from another Resort... Have booked 3 superior room for 3 of us (each a single room), however due to super peak session, free upgrade to a family suite for us. Overall impressed by the service of the hotel and the quality of the room. Spa service rated average but... more

I stay in Novotel on 18 Jul 2008 for 2 night. Got the non-smoking room at Level 4. The room are big & comfortable. There are a round dinning table, working table, sofa & a over-size king size bed. The room are clean & the services are good. The staff are very friendly & the BBQ buffet dinner was excellent... more