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HARRIS Resort Batam Waterfront

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K.H. Ahmad Dahlan Street | Marina Waterfront City, Riau Islands Province 29422, Indonesia
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HARRIS Resort Batam Waterfront
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HARRIS Resort Batam Waterfront
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923 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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There are newer reviews for HARRIS Resort Batam Waterfront
See the most recent reviews
Sin
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 21, 2010

Went to Harris with a group of friends from 9-11th December and it was really an enjoyable trip! We got an upgrade to 2 family rooms which were really cool, thanks to GM for his kind gesture. The rooms are spacious with double decks and a king size beds. They are near the pool and are very convenient for the... More 

Was this review helpful? Yes 2
executive5, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest, Seasons' Greetings from the Harris Resort Batam It was indeed a real pleasure having You back to the Resort and meeting You in person during your recent stay. Thank you so much for all your nice comments and we are so glad that once again you had an enjoyable stay. Wishing you a very Merry Christmas and... More 

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 20, 2010

Just want to share about my stay at Harris. Located less than 5 mins (probably 2 mins) away from Waterfront City Ferry Terminal. A very family friendly hotel, the kids would love the dino mascot. There are many things you can do in the hotel; there's a bowling alley, a ping pong table, you can play basketball (I think) in... More 

Was this review helpful? Yes 2
executive5, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest, Sunny Greetings from the Harris Resort Batam... Thank you so much for your valuable comments. We are so glad to hear that your whole family especially your kids has an enjoyable stay with us in the Resort. We are very thank ful to bring to our attention the mistake of billing during your check out and the... More 

Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 19, 2010

i stayed in Harris Cabana from 15-17th December, which is last week :) a relaxed, no frills getaway has always been on my mind and Harris delivered it. when i reached Harris hotel lobby, everyone was so happy! the staff was welcoming and what touches me is that the General Manager himself actually serve the guest. that makes my friend... More 

Was this review helpful? Yes 2
executive5, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest, Sunny Greetings from the Harris Resort Batam... First of all thank you so much for staying with us and we are so grateful to have your constructive comments. Indeed the harris staff will go most of the times the extra mile to serve our Guests and this is what has happened during your breakfast time. I will... More 

Batam, Indonesia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 19, 2010

Judging by some of the comments, we must have stayed at the OTHER Harris Resort, in a seven month extended stay at the Harris Resort Waterfront City Batam, we have never had a complaint with room service, facilities, condition of the poolside... my son runs around barefoot and has never as much as had a scratch.. variety of food.... and... More 

Was this review helpful? Yes 2
executive5, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest, First of all allow me to thank you so much for being a long stay guest at the Harris Resort Batam. Your comments are really very much appreciated and indeed we need all our guests to have the maximum satisfaction during their stay even is short of long stay. Please do not hesitate to contact us directly... More 

Singapore, Singapore
2 reviews
2 of 5 stars Reviewed December 16, 2010

There are 4 observations - Very slow room service and the inconsistency of information about guests among their own staff. (I called 4 times to the front counter within 2 hours to ask for 2 more bath towels to bathe my 3 babies after a swim) The lady said she will send over but the towels never came at all.... More 

Was this review helpful? Yes
executive5, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest, Sunny Greetings from the Harris Resort Batam, I have read your comments and I have thoroughly investigated the whole situation of your stay from the 12th December until 14th December 2010 at our family rooms by the number 102 and 108. Indeed you have fully paid for 5 Adults and 3 Children including breakfast. The hotel is... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 14, 2010

Just came back from Batam few hours ago. Attempted to book this trip through Harris Spore sales office but after few emails and phone calls with rude reply, I decided to search for other agency. Finally, I booked via Asiatravel just last week. Good that they are fast and the package price is the same as Harris Spore sales office.... More 

Was this review helpful? Yes
executive5, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest, Sunny Greetings from Harris Resort Batam... Thank you so much for your constructive comments. We well noted your bad spa experience and we have addressed your issues immediately to our Spa Manager for immediate action and improvement. Thank you for your good comments regarding the Service from the Harris Players. Concerning the towels is indeed an issue... More 

singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 10, 2010

Spent 3D2N with the family at Harris. It was as expected. Good service, all smiles, very friendly. Stayed at the Trendy wing which is considered very new. Nice color schemes, cool amenities, even my wife (who used to work in the hotel line for years!) complimented on the room and its friendly staff. Very helpful. Only downside is that the... More 

Was this review helpful? Yes 2
Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed December 6, 2010

Went for the "Honeymoon" package and recieved an upgrade to the Cabana room. The single storey Cabanas has a front pouch with a day bed near the sea (View blocked by trees and plastic chairs). The cabana rooms are terrible (read on), i suggest staying at the Harris normal rooms or walk over to Holiday Inn instead. What is good?... More 

Was this review helpful? Yes 2
executive5, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest, Sunny Greetings from the Harris Resort Batam... Thank you so much for your constructive comments. Indeed the beach cabanas are very near the beach and depending to the season there will be some mosquitoes, nevertheless we are providing in each cabana the following: Baygon spray for mosquitoes Mozzie tables with an electronic machine Mosquito net above each... More 

Singapore
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 6, 2010

My boyfriend was planning a birthday trip for me and he suggested Harris Resort even though I was a bit apprehensive due to some of the not so fantastic reviews I read online. But finally, he convinced me to give it a try; to be specific, the Birthday package of Harris Resort. Upon reaching there, we were greeted by one... More 

Was this review helpful? Yes 2
executive5, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Catherine and Ken, Sunny Greetings from Harris Resort Batam... It was indeed my great pleasure meeting Both of You and thank you so much for giving me your genuine and constructive feedback during your recent stay at the harris resort batam. We treat our guests with a service from our hearts and this is our motto: simple -unique and... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 6, 2010

We stay at Harris batam on 4th and 5th dec . Well the hotel staff was friendly and the hotel room were clean . However when we were there , there was two companies hving family day ( one on sat and another on sun) and I can tell u , the pool was " flooded " with pple and... More 

Was this review helpful? Yes
executive5, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest, Sunny Greetings from the Harris Resort Batam. First of All thank you for your constructive comments and feedback during your stay at our Resort. Indeed there were company fun days during your stay at the Resort and what make it worst was the bad weather during both days with continuous heavy rain so the participants of the... More 

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