Nice and friendly staff. We stayed in the HARRIS CABANA of the resort. There were problems with the air-con split unit, safe deposit box and shower fittings. Anyway,i love their decoration especially bathroom. Nice and huge swimming pools! i will recommend this hotel to my friend such as family gathering. The staff are friendly, but the hotel facilities are just... more

We stayed here for one night only and that was enough. The hotel was relatively inexpensive and I guess you get what you pay for. We were collected from the ferry terminal for the 5 minute drive to the resort. On arrival we had to queue for about 20 minutes to be seen by a disorganised receptionist in the midst... more

They know how to delight their customer. Nice and friendly staff. We stayed in the old wing of the resort. There were problems with the air-con split unit, safe deposit box and shower fittings. Time for a major renovation ? The new wing of the resort looks impressive and should not have these problems. Nice pools ! My family witness... more

i & my guy stay in harris for 4days3nites... we luv e place its soo cozy everythin were nice there.... the service was excelent.. the waitress name trisna was vry hardworkin we was delighted by her service... keep up the gd work gal.... only the room bulb has to change hv to on the belcony lights... there were some power... more

Is a good short getaway if you're looking for Spa sessions (rem to book in advance if it happens to be a weekend or Holiday). Service crew was great and friendly, very approachable :) Is very accessible to the ferry terminal and they do have their transport to bring you to Batam center. Swimming pool is huge, room was cosy,... more

The resort is a renovated complex. Mostly people from neighboring countries like Singapore visit this resort in the form of package tour. The packages include Bowling, massage and etc. The staff are friendly and attentive, but the hotel facilities are just too old. The bowling complex is for 80s and 90s. The message parlor doesn't look very clean. The food... more

It's me and my gf first trip overseas and Harris had definitely made our trip a great one! When we first reached Sekupang Terminal, we were immediately greeted by 2 friendly Harris staff after we cross the custom and then we were taken to the hotel shortly. They were very helpful by telling us how to get our retuen tickets,... more

Went on the honemoon package. The location was a bit remote, but the place itself was very good. Had a cabin next to the beach, but unfortunately the water was a bit dirty. That was fixed with a very good sized pool. A couple of incidents during the stay proved that the the staff was friendly. I lost my glasses... more

I was overwhelmed and impressed by their service attitudes. I love their smiles. Be it rain or shine or even when you have many requests, they have done it their most sincere way and with utmost patience. Kudos to Vincent Y Gunawan, Inwan and Rudi. They deserved an Excellence Service Award. It's the staffs that made big difference throughout my... more