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All 71 Batam hotels

HARRIS Resort Batam Waterfront

3.5 of 5 Resort   |   K.H. Ahmad Dahlan Street | Marina Waterfront City, Riau Islands Province 29422, Indonesia
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HARRIS Resort Batam Waterfront
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Ranked #8 of 71 Hotels in Batam
A recent review
4 of 5 stars reviewed yesterday
Michelle T
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778 reviews from our community

Traveler rating
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    276
    152
    58
    43
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205
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
1 review
4 of 5 stars Reviewed yesterday NEW

Can considered their regular customer here. Always like to book for their japanese suite, enjoy the private jacuzzi n japanese room design. Buy recently found their breakfast standard drop alot. Next visit will be on Dec, hope by time their new GM Benjamin can improve it like his previous management at batam centre standard.

Was this review helpful? Yes
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

All except 1 staff was warm, friendly and helpful throughout the place even when you bumped into anyone of them while walking around the resort. The right training must have been provided to these staff for they were able to render similar treatment. Love the lemon grass aroma provided at the room and also appreciated the room upgrade to cabana.

Was this review helpful? Yes 4
Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

A young teenage group looking for a getaway with your mates or a family on a budget then this place is fine. Couples or groups of age 20+ give the place a swerve. Want to leave the hotel and it's a taxi ride. Rooms are very basic and a bit tired. The TV was tiny and the bedside tables mounted... More

Was this review helpful? Yes 1
singapore
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 2 nites, upgraded xtra 40sg to Family rm, very comfy, huge with a sofa bed, king bed n kids double deck bed!! Can sleep 6 pax realy!! Grd level, pool view, kids swam, we can look frm room even :-) Resorts feel safe even at nite when we roam abt. Played e Atvs at e beach, 30mins 12sg, we... More

Was this review helpful? Yes 3
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest celestejane, Thank you very much for you comment, we are delighted to read you deeply enjoyed your stay from the 8th of September to the 10th of September, in our property fully dedicated to leisure activities. On the behalf of all the HARRIS Batam Waterfront Players we are pleased you enjoyed the warm welcome during your check-in... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 6-9 Sep 2014. Booking was made directly with Hotel. Linda who took our booking was nice and prompt with our booking and request. We have requested for the New Wing of the hotel. Ferry delayed on 6 Sep. Upon arrival before 1pm Indonesian time, was greeted by Dino the Mascot with song and dance. Welcome drinks and cold towels... More

Was this review helpful? Yes 5
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest Wynnie T, Thank you very much for sharing your experience in our Resort Hotel HARRIS Waterfront from the 6th to the 9th of September, we are delighted you had fun and good time in our property dedicated to leisure activities. Your input regarding the good welcoming you received during your check-in process has been reported to our... More

Singapore, Singapore
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We were impressed with the energy levels shown by the staff in our short 2 night stay at Harris. The room was spacious and clean at an excellent value. Unfortunately, many facilities of the hotel weren't in good condition, the exception being the excellent swimming pool. Much to our disappointment, Karaoke was no longer available. Good place to relax; though... More

Was this review helpful? Yes 2
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest unREMb, Thank you very much for your comment, we are glad to read you enjoyed the high level of energy from our HARRIS Players, every new Guest arriving in our property is opportunity for us to provide a unique human Experience. Regarding the inconvenience you met in our Healthy Building, our engineering is currently fixing this technical... More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Was surprised with how they welcome guests - they put in a lot of effort . well-done! :) & Hana (front office executive) thank you for the "Anniversary cake" ! We were caught off guard by the lovely song and cake. hehe . - its was just a random remarks by me though. haha. Thank you for the effort! :))... More

Was this review helpful? Yes 4
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest Yayah92, Thank you very much for your time, sharing your " unforgettable Stay " in HARRIS Hotel Waterfront. We are very delighted to read you deeply enjoyed the check in process at your arrival, you satisfaction is our priority. Hana from our Front Office department has been very pleased about your special mention, like our chef when... More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Don't know what some are complaining about... The resort is beautiful. We read most of the review before deciding and most were accurate. Staff were outstanding, accommodating and polite. The suite room in the old building was almost the size of our HDB flat :) hehe and it was clean and no bugs. Maybe 1 or 2 Mosquitos managed to... More

Was this review helpful? Yes 3
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest Sarah B, On the behalf of all the HARRIS Waterfront Players, thank you very much for your time, sharing your positive experience in our Resort Hotel. All the management Team has been very pleased to read you enjoyed our facilities for your quality time with family. Your satisfaction is our priority. Regarding the special note about the... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Overall it's really value for money. Family friendly, fun and relaxing. Staff are sincere in their job, always smile and greet the guest. Cleanliness wise is 9/10. But it's quite risky to let children went to the balcony by themselves as they can climb at the compressor and accident could occur. Some safety initiative could be devise hopefully. Always looking... More

Was this review helpful? Yes 3
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest Roslan F, From all the HARRIS Hotel Players, thank you for your time, sharing your experience in HARRIS Resort Hotel Waterfront. We are delighted to be informed you deeply enjoy your family escape in our property, enjoying the various leisure facilities we have dedicated to our customer satisfaction. With all the management Team, your special note regarding... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Checked in on a Friday afternoon, a 3D2n stay with my hubby and daughter. Overall, it was an awesome experience. We stayed in a Deluxe room, turned out to be better than I have expected, spacious and clean. The pool view from our room was breathtaking. Staff were generally friendly and courteous. But cleanliness at the restaurant indoor and outdoor... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • New wing(15)
  • Ferry terminal(11)
  • Swimming pool(10)
  • H spa(9)
  • Cabana room(7)
  • Shuttle buses(6)
  • Welcome drink(5)
  • Honeymoon package(5)
  • Short getaway(5)
  • Nagoya Hill(4)

Additional Information about HARRIS Resort Batam Waterfront

Address: K.H. Ahmad Dahlan Street | Marina Waterfront City, Riau Islands Province 29422, Indonesia
Phone Number:
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — HARRIS Resort Batam Waterfront 3.5*
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Also Known As:
Harris Resort Batam Waterfront Hotel Batam
Batam Harris Hotel

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