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HARRIS Resort Batam Waterfront

Hotel website
K.H. Ahmad Dahlan Street | Marina Waterfront City, Riau Islands Province 29422, Indonesia
Special Price
15% off room rate
HARRIS Resort Batam Waterfront
Best prices for: 1 room 1 guest
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Ranked #8 of 76 Hotels in Batam
A recent review
3 of 5 stars reviewed 2 days ago
Michele L New Liskeard, Ontario, Canada
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878 reviews from our community

Traveler rating
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    314
    183
    65
    47
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240
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (878)
  • Mar-May only
    (219)
  • Jun-Aug only
    (205)
  • Sep-Nov only
    (216)
  • Dec-Feb only
    (238)
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New Liskeard, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Harris Resort was very accommodating and did not charge us for the night we had to cancel at the last minute. The staff were extremely friendly. Everyone had a big smile and a friendly hello. I would say that this is not a 4 star Hotel though. It was showing it's age, and in need of repair. The large pool... More 

Was this review helpful? Yes
Singapore, Singapore
1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

Front office staffs are warm and room is spacious.. pool attendant is awful and when i finished my swim at pool side..the pool attendant asked me to clear my towel myself even i asked help from him..his attitude is very rude and its like i own him money..operator made a call for us and required my experience during the stay... More 

Was this review helpful? Yes
Singapore
2 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was the third time I stayed in Harris Waterfront. We liked it because it is away from the city but near to the ferry terminal. I stayed here for 3 nights and enjoyed the serene environment although there were lots of activities in the hotels for the young and the kids. It was the school holidays and there are... More 

Was this review helpful? Yes
Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This of course is not our first visit. Came here a couple of times.. For those of you who are not too familiar, get off at Waterfront. They do have shuttle services from that ferry terminal.We arrived at about 9.30pm to Batam as we took a late ferry and got out at Sekupang instead.. So what is great about this... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Friendly staffs and spacious room. Unfortunately, their breakfast spreads and food quality is damn poor. The servings was so messy and not many dishes to compare to other hotels. Very limited. End up we ordered ala-carte for breakfast. Pool water were dirty as there were some groups drink their beers in pool and throw the cans around IN THE POOL.... More 

Was this review helpful? Yes 4
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest Noorizan K, Thank you very much for taking the time to send us your feedback regarding your stay at HARRIS Resort Waterfront Batam and letting us know about your stay at our hotel. From all the players, we know how it is important to hear all the comments positive and negative and suggestions as well in order... More 

Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Booked 4 rooms for my family in December. The rooms were decent but we were quite disappointed at the organisation of the activities. When your hotel is so far from everything else (no shopping or restaurants nearby - need to cab or take shuttle out) - you should ensure that are activities to keep the guests occupied. The activities listed... More 

Was this review helpful? Yes 2
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest purplecl0ud, Thank you very much for your time, sharing your experience in our HARRIS Resort Waterfront Batam Kindly be informed internal actions have been taken regarding the inconvenience you encountered especially for our activities. We will make sure to share all your comments to our players and also look into the constructive comments you shared with us... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Had an awesome 2 nights stay over the last weekend! Am so pleased that our request for the same family room as per our previous visit was granted. Although there are some improvements that could be looked into... there is something about Harris Resort that not many other hotels have... a good bunch of happy staff! Special mention to Linda... More 

Was this review helpful? Yes 1
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest ArianaNR, On the behalf of all the HARRIS players and Management Team, I would like to take the opportunity to thank you for choosing HARRIS Resort Waterfront Batam for your holidays. Especially comments coming from you having stayed with us for 3rd times. We are very pleased that you and your family enjoyed your stay with us.... More 

SG
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location: The location of the resort is about 20-30min from Batam central. Peaceful at night. Room: Room is big but showing its age like the resort itself. We got room 344 with a bathtub that doesn't drain. Very inconvenient as there is no standalone bathing section. The towel smells too. Breakfast: A good variety but more starches than protein.

Was this review helpful? Yes 2
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest Kenmical, Thank you very much for your time, sharing your experience in our HARRIS Resort Waterfront Batam. Kindly be informed internal actions have been taken regarding the inconvenience you encountered. We will make sure to share all your comments to our players and also look into the constructive comments you shared with us in order to improve... More 

Singapore, null, Singapore
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

4th time back to Harris Resort Batam located in Waterfront. I didn't know the reason why I came back on the 2nd time last time... but now I know... its their friendly and bubbly smile and greeting which makes me feels like im part of their Harris Family which makes me come back again and again. Even my daughter like... More 

Was this review helpful? Yes 4
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest Faizal338, On the behalf of all the HARRIS players and the HARRIS Resort Waterfront Batam Management Team, I would like to take the opportunity to thank you for choosing HARRIS Resort Waterfront Batam for your holidays. Especially comments coming from you having stayed with us for fourth times. We are delighted to read you and your family... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Great service bcoz they provide free shuttle to the center part and ferry terminal as well..Our room was upgraded to deluxe room..just need to improve the pool tiles,chairs and breakfast food they served...but overall rating very satisfied...

Was this review helpful? Yes 1
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest Densjoy, Thank you very much for your support to our resort and share your positive comment during your stay in HARRIS Resort Waterfront Batam. We are very pleased to read that you are enjoyed your stay with us. Kindly be informed that we still continue to improve our hotel facilities. Guest satisfaction is our priority. Dear Valued... More 

Hotel Review Summarization

What travelers say

  • New wing(11)
  • Ferry terminal(10)
  • H spa(7)
  • Swimming pool(7)
  • Shuttle buses(5)
  • Cabana room(3)
  • Nagoya Hill(3)
  • Welcome drink(3)
  • Birthday cake(3)
  • Japanese suites(3)
Questions? Get answers from hotel staff and past guests. Ask a question

810 photos of this hotel

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Bathroom (53)
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Business center/function rooms (4)
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Other (226)

Management photos: Courtesy of the property manager

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Room/suite (10)
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Pool/beach area (7)
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Dining (2)
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View from room (1)
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Hotel & grounds (4)
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Bathroom (2)
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Other (3)
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