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HARRIS Resort Batam Waterfront

3.5 of 5 K.H. Ahmad Dahlan Street | Marina Waterfront City, Riau Islands Province 29422, Indonesia
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HARRIS Resort Batam Waterfront
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HARRIS Resort Batam Waterfront
HARRIS Resort Batam Waterfront
HARRIS Resort Batam Waterfront
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802 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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  • English first
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  • German first
  • Indonesian first
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Glasgow, United Kingdom
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Spent 9 days here recently and although the staff were lovely, it's not a "holiday" hotel. There was absolutely nothing to do in the hotel; particularly at night. The gym is really musty smelling and not as clean as other areas. Although the other areas were clean, the rooms were dated. The location is not the best for access to... More

Was this review helpful? Yes 1
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest Wendy Q, On the behalf of all the HARRIS Players, thank you very much for your time, sharing your experience in HARRIS Resort Waterfront Batam. Every feedback is opportunity to learn. We definitely took note about your review. We will make sure to share all your comments to our players in order to improve our services for... More

Singapore, Singapore
Contributor
13 reviews 13 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I want to start by thanking the staff for making our stay so enjoyable. it was our honeymoon weekend and not only did we get upgraded to a lovely cabana, but, also we found a heart made of flowers on our bed when entering the same. This was such a nice gesture. For the whole weekend the staff performance was... More

Was this review helpful? Yes 2
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest sunny_em, Thank you very much for your comment, on the behalf of all the HARRIS players and the Management Team, we are delighted to read you deeply enjoyed your stay in HARRIS Resort Waterfront Batam with fully dedicated to leisure activities, enjoyed the warm welcome and our huge swimming pool. Your comments will be passed on to... More

Singapore, Singapore
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at Harris Resort on 15-16 Oct together with family. The hotel is very near to the Waterfront Ferry Terminal but far from town. Requested for swimming pool view but got the one facing the beach. The room air-con not cold. The breakfast was so-so. The thing that I like is, the bowling, massage just next to Harris Resort. The... More

Was this review helpful? Yes 3
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest Lilith0721, Thank you very much for sharing your experience in HARRIS Resort Waterfront Batam from the 15th to the 16th of October. We are delighted your family had fun and good time in our property, enjoying the various leisure facilities we have dedicated to our customer satisfaction. Every feedback is opportunity to learn. We definitely took note... More

Singapore, null, Singapore
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Very affordable, comfortable and loads of activity. The only thing that can be improve is the breakfast. Not for high expectation tourist. Overall is very good compare to the price u pay. Super friendly staff . Theres a shuttle to nagoya shopping center. Would come again.

Was this review helpful? Yes 2
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest Johan Y, Thank you very much for taking the time to send us regarding your stay at HARRIS Resort Waterfront Batam and letting us know about your stay at our hotel. Our Chef Dani and Food & Beverage Manager Xaverius took note about your input about our breakfast, we are already working on its implementation. Dear Valued... More

Singapore City
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Book Harris Resort waterfront after reading the positive reviews on Trip Advisor. Opted for room at old building as it had a bathtub, but to our dismay, water was extremely brown and dirty due to rusty tap (as seen in photos). Thankfully, Hotel staffs were very helpful and friendly in assisting us to change to another room in their new... More

Was this review helpful? Yes 2
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest Rachel L, Thank you very much for your comment. On the behalf of all the HARRIS players and the Management Team, I would like to take the opportunity to thank you for choosing HARRIS Resort Waterfront Batam for your holidays. We are more than pleased to read with you that has been pleased by the service delivery... More

Hougang New Town, null, Singapore
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I was really impressed with the staff of Harris hotel, they surprised me at 12am on 19th october with a cake,even though my girlfriend planned for this, i really appreciate the effort from there and also the staff are very friendly,thank you harris

Was this review helpful? Yes 3
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest Krishna K, On the behalf of all the HARRIS Resort Waterfront Batam Players, thank you very much for your time, sharing your positive experience in our Resort. We are delighted to receive such positive feedback from you and are very pleased that you enjoyed your stay with us. Your comments will be passed on to all HARRIS... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at HARRIS Resort Batam Waterfront for two nights (4 - 6 Oct 14). Top up to upgrade to a suite. The room was clean and nice! I would like to highlight that the hotel should do something about the housekeeping. Everytime I call housekeping to request something, it took us more than 30 mins, example:- - I request a... More

Was this review helpful? Yes 4
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest Fish H, Thank you very much for sharing your experience in HARRIS Resort Waterfront Batam from the 4th to the 6th of October. We definitely took note about the inconvenience you had in our property, it has been shared to our Housekeeping Manager with appropriate action to prevent it to happen again. Your satisfaction is our priority,... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Good for family vacation. My kid loved the pool but could be better with slides for kids. Wife had a massage while foot reflexology for myself. Room was 4th floor at the old wing facing the sea. Non smoking room with bathtub so my kid enjoyed it. Pizza was so so... But the breakfast spread makes spoilt for choice. Overall... More

Was this review helpful? Yes 1
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest medic1gds, Thank you very much for your comment, we are delighted to read you deeply enjoyed your stay in HARRIS Resort Waterfront Batam. On the behalf of all the HARRIS players and the Management Team, I would like to take the opportunity to thank you for choosing HARRIS Resort Waterfront Batam for your holidays. Dear Valued Guest... More

1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We are having great honeymoon package with Harris....great experience n a romantic dinner ...very satisfying n unbelievable ...worth d package that they offered...We are coming back in December again....

Was this review helpful? Yes 5
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest sharifah s, Thank you very much for taking the time to send us regarding your stay at HARRIS Resort Waterfront Batam and letting us know about your stay at our hotel. From all the Players we are delighted to read you note about our about the "great service n friendly staff ".Guest Satisfaction is our priority. Dear... More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

i was there to celebrate my anni and my bday....the trip on the ferry was terrible...we bought tickets that stop at waterfront but upon reaching indo we were told the ferry only stop at sekupung,there were other passgers affected...they used a taxi to drivevus to waterfront terminal.... upon reaching the hotel,we were told room not ready and we can only... More

Was this review helpful? Yes 2
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest jasmine o, Thank you very much for your support to our resort and your constructive comment. We take your comments very seriously , we have discussed and investigated with our team to improve the services that we offer . Kindly be informed internal actions have been taken regarding the inconvenience you encountered. Dear Valued Guest jasmine o,... More

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Hotel Summarization (Beta)

What travelers say

  • New wing(15)
  • Ferry terminal(11)
  • Swimming pool(10)
  • H spa(9)
  • Cabana room(7)
  • Shuttle buses(6)
  • Welcome drink(5)
  • Short getaway(5)
  • Honeymoon package(5)
  • Nagoya Hill(4)

Additional Information about HARRIS Resort Batam Waterfront

Address: K.H. Ahmad Dahlan Street | Marina Waterfront City, Riau Islands Province 29422, Indonesia
Phone Number:
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — HARRIS Resort Batam Waterfront 3.5*
Number of rooms: 308
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Also Known As:
Harris Resort Batam Waterfront Hotel Batam
Batam Harris Hotel

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