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All 74 Batam hotels

HARRIS Resort Batam Waterfront

3.5 of 5 Resort   |   K.H. Ahmad Dahlan Street | Marina Waterfront City, Riau Islands Province 29422, Indonesia
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Ranked #8 of 74 Hotels in Batam
A recent review
4 of 5 stars reviewed 2 weeks ago
Sabrina C
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810 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, null, Singapore
1 review
1 of 5 stars Reviewed 4 days ago NEW

Came here with 6 friends and booked 3 rooms, resort did not even given us connecting rooms. Floor was dirty with dust and hair. Bedroom slippers were yellowish, who would want to wear it. Cafe food was average. Pool area was ok but with some parts rusty which made it seems disgusting. Lift needs to be maintained. Saw on harris... More

Was this review helpful? Yes
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest viia91, Thank you very much for taking time to share sharing your experience at HARRIS Resort Waterfront Batam and letting us know about your stay at our hotel. Your comment has been taken very seriously and consider our aim is to improve the service that we offer. Your satisfaction is our priority, feedback is always opportunity to... More

Senior Contributor
21 reviews 21 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Like the pool view. Room is clean. Free wifi. Lots of amenities .. Bowling and other games... Good for bonding. Spacious area.. Mosquito free .. Like that it's clean and staffs are smiley and welcoming. Not too impressive bf. Food wise need to travel out.

Was this review helpful? Yes 1
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest Sabrina C, On the behalf of all players of HARRIS Resort Waterfront , thank you very much for your time, sharing your experience in our Resort. We are delighted to receive such positive feedback from you and are very pleased that you enjoyed your stay with us. Dear Valued Guest Sabrina C, thank you again for your... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

It was a great experience during our stayed there for one night and staff there are all really helpful in organizing one of my guest's son 1st birthday. Rooms are neat and clean as we are being offered the new wings, however, the lift needs to be properly maintain.

Was this review helpful? Yes 1
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest Angela Y, Thank you very much for your time, sharing your positive experience in HARRIS Resort Waterfront Batam. We are more than pleased to read with your family you have been pleased by the service delivery. Dear Valued Guest Angela Y, thank you again for your time and we are looking forward to welcome you again for... More

Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I brought a family of 8 members to the hotel. First of all i would say i had delay into fitting the my room as the air con was not cold. But the great hospitality of Pak Ramli Sinaga had comforted me my thru out my stay with hotel and i would say one of the best customer service provider... More

Was this review helpful? Yes 1
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest jamilahbee Bee b, On the behalf of all the HARRIS players and the HARRIS Resort Hotel Management Team, I would like to take the opportunity to thank you for choosing HARRIS Resort Waterfront Batam for your holidays. Especially comments coming from you having stayed with us four times. Your comments will be passed on to all HARRIS... More

Kuta, Bali, Indonesia
Contributor
14 reviews 14 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel itself has character, which its unique and charming ambiance. The staff are friendly, enthusiast and energic. and every stay at HARRIS Waterfront Batam leaves memories. The pizza is superb, the H-Grill is fantastic with sunset view, there is bowling alley, target shooting, air soft gun, paintball and event flying fox. HARRIS Waterfront has the most challenging flying fox... More

Was this review helpful? Yes
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest FerdyFerdian, Thank you very much for your time, sharing your experience in HARRIS Resort Waterfront Batam and we are delighted to read you and your family deeply enjoyed your stay in HARRIS Resort Waterfront Batam with fully dedicated to leisure activities and in details in Food & Beverage department. From all HARRIS Players we are delighted to... More

Singapore, Singapore
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It was our anniversary and i took up the honeymoon package which includes breakfast, 2hours spa, candlelight dinner and voucher for shuttle, gift and bowling. First of, the room they upgraded me to the trendy suite which comprises of a living room space and bedroom separated. There is a bathtub if u like to soak in but i m surprise... More

Was this review helpful? Yes 1
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest Hidayah16, Thank you very much for your time, sharing your experience in HARRIS Resort Waterfront Batam. We are delighted to receive such positive feedback from you and are very pleased that you enjoyed your stay with us. On the behalf of all the HARRIS players and the HARRIS Resort Hotel Management Team, I would like to take... More

Singapore
1 review
4 of 5 stars Reviewed 3 weeks ago

A great place to stay for a short weekend getaway... There's so many things to do at the resort especially for kids.. so parents out there, Harris resort is definitely a great place for the kids..!!! The Foods were amazing and delicious!!!! As for the breakfast buffet, more choices would be better tho.. Last but not least, a great group... More

Was this review helpful? Yes
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest Wada07, On the behalf of all the HARRIS Waterfront Players, thank you very much for your time, sharing your positive experience in our Resort. We are more than pleased to read with you that has been pleased by the service delivery. Dear Valued Guest Wada07, thank you again for your review, we are looking forward to welcome... More

Glasgow, United Kingdom
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent 9 days here recently and although the staff were lovely, it's not a "holiday" hotel. There was absolutely nothing to do in the hotel; particularly at night. The gym is really musty smelling and not as clean as other areas. Although the other areas were clean, the rooms were dated. The location is not the best for access to... More

Was this review helpful? Yes 3
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest Wendy Q, On the behalf of all the HARRIS Players, thank you very much for your time, sharing your experience in HARRIS Resort Waterfront Batam. Every feedback is opportunity to learn. We definitely took note about your review. We will make sure to share all your comments to our players in order to improve our services for... More

Singapore, Singapore
Contributor
13 reviews 13 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 22, 2014

I want to start by thanking the staff for making our stay so enjoyable. it was our honeymoon weekend and not only did we get upgraded to a lovely cabana, but, also we found a heart made of flowers on our bed when entering the same. This was such a nice gesture. For the whole weekend the staff performance was... More

Was this review helpful? Yes 3
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest sunny_em, Thank you very much for your comment, on the behalf of all the HARRIS players and the Management Team, we are delighted to read you deeply enjoyed your stay in HARRIS Resort Waterfront Batam with fully dedicated to leisure activities, enjoyed the warm welcome and our huge swimming pool. Your comments will be passed on to... More

Singapore, Singapore
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 21, 2014

Stayed at Harris Resort on 15-16 Oct together with family. The hotel is very near to the Waterfront Ferry Terminal but far from town. Requested for swimming pool view but got the one facing the beach. The room air-con not cold. The breakfast was so-so. The thing that I like is, the bowling, massage just next to Harris Resort. The... More

Was this review helpful? Yes 4
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest Lilith0721, Thank you very much for sharing your experience in HARRIS Resort Waterfront Batam from the 15th to the 16th of October. We are delighted your family had fun and good time in our property, enjoying the various leisure facilities we have dedicated to our customer satisfaction. Every feedback is opportunity to learn. We definitely took note... More

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Hotel Summarization (Beta)

What travelers say

  • New wing(15)
  • Ferry terminal(11)
  • Swimming pool(10)
  • H spa(9)
  • Cabana room(7)
  • Shuttle buses(6)
  • Welcome drink(5)
  • Short getaway(5)
  • Honeymoon package(5)
  • Nagoya Hill(4)

Additional Information about HARRIS Resort Batam Waterfront

Address: K.H. Ahmad Dahlan Street | Marina Waterfront City, Riau Islands Province 29422, Indonesia
Phone Number:
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — HARRIS Resort Batam Waterfront 3.5*
Number of rooms: 308
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Also Known As:
Harris Resort Batam Waterfront Hotel Batam
Batam Harris Hotel

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