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All 66 Batam hotels

Holiday Inn Resort Batam

3.5 of 5 Hotel   |   Waterfront City, Riau Islands Province 29422, Indonesia
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73%
Ranked #5 of 66 hotels in Batam
A recent review
4 of 5 stars Reviewed October 23, 2012
mark_wang Singapore, Singapore
  • Reviews (388)
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388 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
There are newer reviews for Holiday Inn Resort Batam
See the most recent reviews
Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 23, 2012

Went there for a short family getaway.. Hotel service is superb, considering that this is a non-English speaking country. Breakfast spread is still acceptable.. The flaw is they do not put the pricing for using the games room and they did not promote their spa...

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for this wonderful feedback which we are glad to share with the team. Please be informed that we are not publishing any prices for the games room as all games are for free! Thank you as well for sharing the comment regarding our wonderful Tea Tree Spa. We just finished the process of changing all posters around... More

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 22, 2012 via mobile

Went there last weekend for a short getaway. I had stayed here previously a couple of times. And will keep coming back. The hospitality is tops. Only flaw was this time round our room was missing bathrobes and hairdryer.. Apart from that.. No complains at all

Was this review helpful? Yes 1
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for choosing our resort again during your visit in Batam and the wonderful feedback which we are glad to share with our team. We hope the next time you come you will find time again to take advantage of even more services as our awarded Tea Tree Spa. Here we are working on several new promotions to... More

Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 17, 2012

I have always wanted to stay in Holiday Inn chain hotels and was really extremely excited this time when I finally decide to try in Batam. I have been to Batam several times but there are always many better promotions around and finally settled my heart here. As most ferry has ceased operation to Waterfront terminal (nearest terminal to Holiday... More

Was this review helpful? Yes 1
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for choosing our hotel and for taking the time to give us your valuable feedback. Please be assured that this has been discussed already with the team and coaching sessions will be arranged to provide even better services. Once again thank you very much for being a patron of our Holiday Inn Resort Batam. Stay Relaxed! Frank... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 16, 2012

Everything was good and I enjoyed my 3 days of stay over at Holiday Inn. Tea Tree Spa was excellent but too overpriced! Buffet Breakfast, HORRIBLE! Food doesn't taste nice at all. Bread were all I ate. :( But still, I will visit Holiday Inn again!:)

Was this review helpful? Yes 1
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for choosing our hotel during your visit to Batam. Please be assured that your comments have been shared already with the team. Currently we are working on some changes of the breakfast buffet which you can experience very soon. We are also happy to hear that our Tea Tree Spa service met your expectations and have contributed... More

Slovenska Bistrica, Slovenia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 12, 2012

I would rate this hotel as average. It is quite a long trip out of city – (half hour). We knew this in advance, so we had for most of the time private driver (but still you spend a lot of time on road). Rooms are big with kitchen inside (do someone really use them?) and everything is ok, but... More

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for this wonderful feedback which we are glad to share with the team. As you mentioned although we are not located in the city center a lot of guests are commending the resort feeling while staying with us. Thank you as well for sharing the comment regarding the housekeeping and breakfast which we will discuss with the... More

Senior Contributor
23 reviews 23 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 2, 2012

Had a 2 nights trip in Aug 2012 with my wife. The holiday is nice, but a bit of in the middle of nowhere. The staff in the lobby were very nice and friendly. Studio room are not ideal, I prefer the 1 bedroom flat. I think the price difference is not huge, but worth it, about 30% more. recommended!!

Was this review helpful? Yes
Perth, Western Australia, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 27, 2012

I recently spent a week in Batam working in a shipyard, it was good to escape at the end of the day back to an oasis that is the Holiday Inn at Batam in Indonesia just a few miles from Singapore, the staff were very friendly, the selection of restaurants was good with a choice of Indonesian buffet, Chinese, Thai... More

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for this wonderful feedback which we are glad to share with the team. As you mentioned although we are not located in the city center a lot of guests are commending the resort feeling while staying with us. We are pleased that you also experienced the “oasis” feeling in our hotel. Thank you as well for sharing... More

Berlin, Germany
Contributor
19 reviews 19 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 27, 2012

The Holiday Inn Batam is a lovely hotel, I love the design so in tune with the Indonesian spirit. The staff is so friendly and efficient they would do their best to make your stay pleasurable and memorable -always with a smile, they are true professionals of their trade. I enjoy every day of my stay there. The food is... More

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for this wonderful feedback which we are glad to share with the team. We are very much pleased that you enjoyed your "Marvelous" stay. It will be our pleasure to welcome you again in our Holiday Inn Resort Batam. Stay Relaxed! Frank Schoenherr General Manager More

Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 22, 2012

We wanted a hassle free weekend break from the city on my birthday weekend and decided on Holiday Inn because it feels a little less like Batam and more like a resort out of the city area. We weren't disappointed. We seperated from the tour that we were supposed to join because several parts of the tour weren't quite what... More

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for this wonderful feedback which we are glad to share with the team. As you mentioned although we are not located in the city center a lot of guests are commending the resort feeling while staying with us. We are pleased that you also experienced the “oasis” feeling in our hotel. It will be our pleasure to... More

Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 19, 2012

I took a suite room, which came with 2 rooms and a sitting room. One room came with a queen bed and an attached toilet, while the other came with 2 single beds. Toiletries were provided and the hotel was pretty well maintained, if you don't mind the occasional gecko (pretty unavoidable in this part of the world). Bedding was... More

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for choosing our hotel and for taking the time to give us your valuable feedback. Please be assured that this has been discussed already with the team. Currently we are reviewing all our restaurant menus so that more inspiring meals can be found in the near future. Once again thank you very much for being a patron... More

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Additional Information about Holiday Inn Resort Batam

Address: Waterfront City, Riau Islands Province 29422, Indonesia
Phone Number:
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Resort Batam 3.5*
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Also Known As:
Holiday Inn Batam Hotel Batam
Batam Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Spa Hotel in Batam
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Resort Batam is the only all suite luxury accommodation in Batam. Ideally situated just minutes away from the Waterfront City and Sekupang Ferry Terminals and a short ferry ride from Singapore. The ultimate height of pleasure comes in the form of our award-winning Tea Tree Spa. Sooth your mind and body with a selection of signature spa packages at one of 14 spacious Balinese-styled couple villas or individual treatment rooms. Spread across 3.4 hectares of open space and lush greenery, each of our 235 premium suites features a private balcony and guests can choose from spacious one or two bedroom suites, all elegantly furnished and equipped to provide unmatched comfort. When it comes to leisurely activities, guests of all walks of life are spoilt for choice at the Holiday Inn Resort Batam. The Panda Kids Club offers families a real treat. Our selection of six restaurants and bars, offers a variety of cuisines from around the world. For the business traveller, the Resort's multi-functional Meeting rooms complete with a variety of options for corporate meetings, functions, and events, supported by 24-hour business centre and a dedicated concierge. Whether you are a family with children or a corporation with a team of employees, the Holiday Inn Resort Batam has the facilities and activities to ensure that your trip is one you will never regret making. Come experience world-class hospitality infused with traditional Indonesian island charm! ... more   less 
Number of rooms
275

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