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All 71 Batam hotels

Holiday Inn Resort Batam

3.5 of 5 Hotel   |   Waterfront City, Riau Islands Province 29422, Indonesia
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Holiday Inn Resort Batam
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Ranked #6 of 71 Hotels in Batam
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411 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This is our 2D/1N virgin trip to Batam on 23/8/14 . So we do not know how to go around and do not want to get cheated by the taxi drivers. Decided to go free n easy. Everything was hassle free. From booking online to liaising with the reservation department. There is a free pick up from and return to... More

Was this review helpful? Yes 3
Singapore, Singapore
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I took a 2-bedroom suite and another Double bedroom. Room: Double bedroom was spacious but had a mouldy smell which lasted throughout the stay. The room and other items were clean and neat though. The 2-bedroom suite however didn't have any odour, was very spacious and very clean. We really loved the space because we travelled with... More

Was this review helpful? Yes 1
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for that comprehensive review and all the comments. Please be assured that your feedback will be shared with the team. Especially we are very happy that your children have used and enjoyed all our kids facilities. We are looking forward welcoming you back in the near future. Stay Relaxed! Frank Schoenherr General Manager More

Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent in all aspects! From the time i booked our reservation until we checked out, there was no hassle at all! We arrived early and got a room, upgraded to a 2 Bedroom suite- Awesome! I just want to commend the restaurant staff (sorry, i failed to ask his name) who helped me with the bday cake for my brother... More

Was this review helpful? Yes 2
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you so much for that fantastic review and all the comments. Please be assured that your feedback will be shared with the team and in particular with the restaurant people. Nice to hear that you have experienced " a hassle free Bday weekend for your brother!" We are looking forward welcoming you back in the near future.... More

grand rapids, minnesota
Top Contributor
71 reviews 71 reviews
60 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We really were impressed by our stay at this hotel. It was much better than we anticipated. For starters, we were warmly welcomed as Priority Club members and were given a 2 br suite on a high floor. The staff was helpful in all areas of the resort - from the front desk, to the drivers, to the spa attendant... More

Was this review helpful? Yes 3
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you so much for that fantastic review and we are glad that you have found a "great place to relax". Please be assured that your comments have been shared already with the team and we are looking forward welcoming you back very soon. Stay Relaxed! Frank Schoenherr General Manager More

Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Went to stay at Holiday Inn in August. The room is clean and the bed is quite comfortable. The breakfast has a decent spread, and the waiters are polite and helpful to open the door when I was holding on to my breakfast. Overall a good experience and hope it will maintain it's standard on my next stay.

Was this review helpful? Yes 1
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for that great feedback and we are glad that you have had a "relaxed stay". Please be assured that your comments have been shared already with the team and we are looking forward welcoming you back very soon. Stay Relaxed! Frank Schoenherr General Manager More

Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This is my 2nd stay at Holiday Inn. Went on a Friday morning but there were alot of people at the ferry terminal. Waited awhile for the transport to hotel. At the hotel, there were even more people! Long Q at the counter. The hotel should have more sense to open up more counters to speed up the process for... More

Was this review helpful? Yes 2
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for your review and comments which have been discussed with the team. June is high season because of the school holidays. That is why Check In time is 3PM as we also want to give all other guests who are checking out enough time to use our hotel. Especially for guests arriving in the... More

Singapore, Singapore
Top Contributor
124 reviews 124 reviews
22 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed August 17, 2014

Holiday Inn Batam boasts one of the best services based on the price paid for it. The stay was rather comfortable and assuring. Food was yummy and there was great choices. Its a great value for money resort / getaway for 2-3 days. Will certainly come back again. As an IHG member, there were additional perks such as late check... More

Was this review helpful? Yes 2
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for your review and in particular for being an IHG Rewards Club member. Please be assured that we will discuss your comments with the team for our continuous service improvements. Above all I am very happy about your "Great Service" comments. We are looking forward welcoming you back soon. Stay Relaxed! Frank Schoenherr General... More

Contributor
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 13, 2014

We stayed for two nights and it was a very good experience barring minor niggles. Good part first, very commutative and supportive staff all around. Good facilities for children of all ages, the water slide was the one my daughter enjoyed most. There are a quite a few games at games center though we did not have time. The trips... More

Was this review helpful? Yes 1
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for your review and recognizing the "very good hospitality". I hope the next time you will be here, you will have more time to use also all other facilities and above all the other 3 restaurants. Especially I am pleased to read your comments about our Kids Club and the Spa. We are looking... More

Christchurch, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 11, 2014

Great escape away from the chaos of Singapore. The staff are very friendly and attentive, the swimming pool and playground was awesome for our family. We also had an amazing massage at the Tea Tree Spa. Food was quite expensive for what it was. Overall an excellent stay and would return.

Was this review helpful? Yes 1
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for your review and I am happy to hear that you had a "Great family holiday". We are looking forward welcoming you back soon. Stay Relaxed! Frank Schoenherr General Manager More

Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 11, 2014

I have visited this property twice in two months. It was that wonderful. Everything is top notch and particularly the service is fantastic. You know it is great when the General Manager himself chooses to engage with every guest personally. I think thats a good quality. All the staff at the resort are willing to help and are with smiles.... More

Was this review helpful? Yes 2
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you so much for that fantastic review and above all for your patronage as being a friend of Holiday Inn Resort Batam. The team is already looking forward to see you for your next visit. Welcome Home soon! Stay Relaxed! Frank Schoenherr General Manager More

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Additional Information about Holiday Inn Resort Batam

Address: Waterfront City, Riau Islands Province 29422, Indonesia
Phone Number:
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Resort Batam 3.5*
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Also Known As:
Holiday Inn Batam Hotel Batam
Batam Holiday Inn

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