We stayed in at this resort during the Chinese New Year weekend in January 2011. I loved the pleasant surroundings of this resort. It is quiet at most times except the pool area in the morning, and seemed to be well-maintained. Check-in was smooth and the staff are very friendly and helpful. It was a pleasant surprise to receive a... More

I spent my chinese new year with my family at holiday inn batam during the Chinese New Year for 3 day 2 nights. We reached at the hotel, I spent about 30 mins to check in with only 2 persons ahead of the queue. When I entered the room, I found out that there were no towels, toothpaste and toothbrushes... More

Stayed in a 2 bedroom suite with 4 other friends in Dec 2011. Room had a living and dining area, very spacious. Living area had a TV with USB port available on the TV. Too bad we didn't bring any hardisks. Two bedrooms: 1. Master bedroom This was the better room of the two. It was great! Clean and fairly... More

The room was nice but when i flipped the duvet there was a big stain on it. The bath tub was not properly cleaned. There was no bathrobe set up. The staff is friendly and service oriented. More

It was a excellent stay over at Holiday Inn. We booked a 1bedroom suite catered for 3pax and received a free upgrade to a 2bedroom suite. They were very attentive to your needs even checking in, they offered to book the ferry tickets in advance for you. Their staff even offered to bring us to the room personally! Communication was... More

Overall Very decent for a short stay (weekend by the pool) or a long one (the staff make a big effort). Facilities OK, surrounding area sounds good on paper but its really not. Food gets a big thumbs up. The Good: 1) Hotel employees and management are all top notch. From the General Manager all the way to the room... More

Stayed over last weekend, from ferry terminal to hotel lobby was a quick transit, reception was efficient and got room fast even well before check in time, had chinese fine dining and everything was good, room was cozy and hard to complain anything at fault, facilities was up to the mark and staff around the compounds were friendly and efficient,... More

Stayed 1 night at this hotel. The check in counter was crowded, however with the friendly staff at the reception, the wait was well worth it. While waiting for our turn to check in, the staff at the hotel offered orange juice to guests waiting for their turn. A nice touch of service. The check in staff was very helpful... More

went there for a company's family day. location was remote and quiet but the staffs were pretty friendly and helpful. (service with a smile!) wifi avaliable in lobby but is hard to detect at times. the lift in my block was SUPER SLOW! ended up we had to climb the stairs. spacious room with bathtub. neat and cosy. breakfast was... More