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Smiling Hill

Palm Hill Bungalows A/18 | Batu Ampar, Riau Islands Province 29457, Indonesia
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Smiling Hill
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11 Reviews from our TripAdvisor Community

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 4 weeks ago

My friends celebrated my bachelor party and it was an awesome party with 11 other guys.. We were given separate pool side location for the party which lasted whole night and it's very reasonable. The staff were very friendly and since we liked a bit spicy food, we were also given a chance to cook our self which is another... More 

Helpful?
Thank XUV5OO
Singapore, Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 27, 2015 via mobile

After reading review from nocompromise2015 I totally agreed with the reviews. My partner and I were there for Xmas Day lunch as well . Thinking that it was owned by a Bule (white), it should be good . However, there was no Xmas feelings in the air except for repetitive Xmas carols. Food was a disaster. Like what nocompromise2015 mentioned,... More 

Helpful?
Thank FizaZul

Travelers are raving about these Batam hotels

Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 26, 2015

Thought I'd give this place a try out. Visited for Xmas lunch. From the start the journey there was very depressing especially when one is nearing the location. Nothing to rave about. And when we arrived it was like no man's land..no one showed the way knowing we are tourists and not locals. Ask for the drink list and was... More 

Helpful?
1 Thank nocompromise2015
Mortsel
2 reviews
4 of 5 stars Reviewed November 22, 2015 via mobile

I spend around 10 days at the hotel. A clean and nice place. Everybody was very friendly. If I visit Batam again, I will definitely go there again. Ok, maybe the room is not the most modern, but the friendliness of the staff and nice pool made it all worth. I also loved Goodies! Great place, good food and lovely... More 

Helpful?
Thank Frank N
Singapore
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 11, 2015

I was looking for a place to do leadership training with about 14 people. After considering several places I finally landed on this place. It doesn't fit into the category of hotel or resort but it suited our needs absolutely perfectly. We hired 3 X 2 bedroom apartments which each had a fully equipped kitchen, lounge and dining room -... More 

Helpful?
1 Thank HowardMyers
1 review
4 of 5 stars Reviewed September 6, 2015 via mobile

Stayed in two bedroom serviced apartment, as two couples, set up is great well equipped if you stay longer and choose to cook in, got cable TV so easy to chill out and relax at night, Pool is cleaned daily whichnimproves impressive, kids will join you and talk as kids tend to do but they are pleasant and not rude,... More 

Helpful?
Thank 354sineadj
Level Contributor
4 reviews
4 of 5 stars Reviewed July 25, 2015 via mobile

Hotel is very close to the harbour ferry terminal and a big mall. But very quiet The room was huge and very clean. With balcony, kitchen, big bed, tv cable... The restaurant was very good and has been a safe place to eat all long our week end. Different types of specialities. Just perfect to have a big meal and... More 

Helpful?
Thank Vincent M
Singapore
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed January 2, 2015

Visit Goodies for a Western Style meal but dont stay the night. Beds are hard, room smells of bad water. Found condom and Vasoline in bedside draw. Goodies bar is frequented by Old expats and trophy girlfriends. Do your self a favour and stay in one of hotels, clean sheets, quite airconditioning.

Helpful?
1 Thank Simon T
Management response:

We are sorry that you did not enjoy your stay at Smiling Hill. We have recognized that the room you likely stayed in had occasional plumbing problems which caused the odors and we have taken action to remedy these issues. We have also instructed housekeeping to check the insides of drawers and other areas that might not typically be inspected... More 

Singapore, Singapore
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed August 19, 2014

Went to smiling Hill on the 9th of Auh which is the national day of Singapore. I did not stay at the hotel as i went there to visit my best friend. The room that he was checked in before was quite nice , big and also acceptable. However when we came back from our outing late evening, we were... More 

Helpful?
1 Thank The anonymous L
Floyd_Smiling_Hill, Investor at Smiling Hill, responded to this review

The rooms in question have been renovated or removed from our hotel inventory. We apologize if there was an inconvenience to your friend as a result of the booking process. We work hard to make sure this does not happen. More 

macksvillle
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 10, 2013

This accommodation is at the same place as the Goodies Restaurant. We were lucky to book in and stayed four nights but our apartment was only finished the day of our arrival so you should book well in advance if possible as occupancy rates are now running very high. We were in a two bedroom apartment which had a fully... More 

Helpful?
1 Thank Anne N
Aimlink, Public Relations Manager at Smiling Hill, responded to this review

Thank you for your review of the Smiling Hill accommodations. We are pleased that your experience was positive and we look forward to your return visit. The popularity of our short- and long-stay accommodations has been exploding recently and we are emphasizing the renovation of our other properties to accommodate the increased demand. More 

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66 photos of this hotel

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