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All 22 Batam B&Bs / inns

Hotel Utama

Complex Paradise Centre Blok F, No 1, Riau Islands Province 29444, Indonesia
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Hotel Utama
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Ranked #9 of 22 Batam B&B and Inns
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9 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Everytime I visit Batam, my family would book a room in this hotel. Its a 3 star hotel but the rooms are beyond clean! Comfortable stay for a family staying over for a few days. There are also the unpleasantness about staying in this hotel. First of all would be the customer service of the staff there. I would rate... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 24, 2013

Checked in yesterday Sat, 23rd Nov 2013 ), stayed one night, checked out today( 24th Nov 2013 Sun ) at 12noon. I was told it was a 3 star hotel, turned out to be 1 star! Hotel is located near a run down convenient store and mall, but you need to take a taxi which cost me about 40,000 rup... More

Was this review helpful? Yes 1
12 reviews 12 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 18, 2013

Budget hotel with a big room. It houses a Karaoke lounge with private rooms, a massage centre and a restaurant (where your breakfast will be served). The type of hotel you expect for the amount you pay. When inside the room, it looks dated. Need to push hard in order to lock the wooden toilet door. Towels and bedsheets were... More

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 10, 2013

Our agency transfered us to this hotel just a day before our trip. We were rather happy to have a free upgrade from the previous Golden gate (budget) hotel to this three star hotel. The lobby of the hotel is very nice and cosy and there are sofa for us to sit and put our bags while we check in.... More

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 28, 2012

We actually went to Batam without making any prior reservations of any hotel. Unfortunately it was on a weekend and we failed to realise that everywhere would have been fullybooked. Our friend who lived in Batam had to drive us around, looking for a hotel for a night's stay at past 11pm. Hotel Utama was obviously our last destination and... More

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Top Contributor
123 reviews 123 reviews
60 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed December 2, 2012

Despite its lack of exterior grandeur, this hotelmprovides dec3nt room, quite clean but oldy, its close distance to batam's business area is a privilege, so for the money you pay, you get your share of quality, not too shabby, just ok to stay unless you r looking for facilities to enjoy in the hotel

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17 reviews 17 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 3, 2012

Went there with our preschool child...our experience are as follow: Cleanliness:terrible....the bathroom tiles are dirty..water seeps out whenever you use the bathtub and that makes the floor area kinda flooded..if you are not careful enough..you may slip and fall. If there are any beverage spill..they don't bother to clean it...the cups were unwashed...the room floor are dirty(after so called daily... More

Was this review helpful? Yes 1
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed June 23, 2012

Stayed here with my family and relatives for my mum's birthday. My auntie arranged for us. Nice cozy hotel located near DC mall. I dont fancy that mall as i prefer Nagoya mall instead. But then location was good for all my family members. Hotel is cheap n busy with free internet access all around the hotel. There is massage... More

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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 9, 2012

We booked 2 rooms a family suite and a junior suite. Both rooms were simple. There is no swimming pool. Though there is a jucuzzi just 2 both separated from each other male in a room and female in the other. We were given just 2 breakfast coupons for the family room and 2 for the junior room. Though the... More

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Additional Information about Hotel Utama

Address: Complex Paradise Centre Blok F, No 1, Riau Islands Province 29444, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #9 of 22 B&Bs / Inns in Batam
Price Range (Based on Average Rates): $
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