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All 74 Batam hotels

The BCC Hotel & Residence

4.0 of 5 Hotel   |   Jalan Bunga Mawar, Riau Islands Province 29444, Indonesia
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The BCC Hotel & Residence
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Ranked #13 of 74 Hotels in Batam
A recent review
4 of 5 stars Reviewed May 24, 2013
pankponky Singapore, Singapore
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189 reviews from our community

Traveler rating
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    10
    12
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51
44
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The BCC Hotel & Residence
See the most recent reviews
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 25, 2013 via mobile

The worst hotel I have stayed in for a long time. The rooms themselves are lovely and big but the rest of the hotel needs some major attention. Only 2 working lifts for over 30 floors so allow at least 10mins if you want to get down to the lobby or back to your room. The staff are rude and... More

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
15 reviews 15 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 24, 2013

Stayed in DLX room. Big room size, modern design and clean. It's a pity that there's no bathtub, despite the huge size of the room. Staffs were friendly, but not properly trained and service quality can be improved. Breakfast was decent, not wide spread, but still edible. Location is good, walking distance to BCS Mall, where you can buy some... More

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Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 15, 2013

We were in BCC Hotel and Residence from 27 March to 29 March 2013. Upon arrival, we were greeted by the staff at the reception who was expecting us since we booked the apartment on-line. The whole process was smooth and we checked in for a two room apartment with a living area and a kitchenette. The apartment was spacious... More

Was this review helpful? Yes 2
Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 14, 2013

I just came back batam last week and was staying this hotel for 1 night. I know this hotel is new and location is super good just next to BCS shopping mall, if people who love to shop at supermarket this is the best location. However the hotel is so new alot things is not fixed properly. We book twin... More

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Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 12, 2013

This hotel was the hotel which a friend of mine stayed during his business trips..initially we only book for 3BRM apt...but the hotel upgraded us to the 3+1 apt proactively, it was very spacious and clean..realized aircon was not working tht well, they send technicians to fix it even at late hours.. Bfast spread was also ok...open air food area... More

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
17 reviews 17 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 9, 2013

Decided to try out this hotel and it did not disappoint. The hotel is quite new. It is located right behind BCS Mall and an open air food court at the side. The check-in was fast. There are 4 lifts but the lifts are slow moving and need to wait for a while before it arrives. We got room on... More

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Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 7, 2013

Enjoyed a day with my family. They prefer to be near town and so we all can shop abit. Hotel is above average with good adult & children pool, jacuzzi, steam room. Breakfast was above average compared to some batam hotels I've stayed. -No shampoo or soap provided in pool shower room -2 out of 3 treadmills is not working... More

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Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 4, 2013

Was at BCC Hotel last weekend. Was really surprised with the spacious room and service. Staff were really friendly and helpful. When asked direction to shops, restaurant etc, The staff gave accurate directions and at one time the staff brought us to the location personally. The buffet breakfast was adequate nothing much to brag about. The location of hotel is... More

Was this review helpful? Yes 1
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 29, 2013

Purchased groupon vouchers for a 2D/1N stay. Check in for hotel at ard 6pm local time, fast and smooth as not much people except my own tour group. Requested non-smoking room, got it and at high floor of 19th (think highest at 22 as per lift indicated). Lift abit slow though 3 lifts operating, with one for staff only. Security... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 23, 2013

Was there last weekend with my sisters. The deluxe room is big, even with an extra bed. Service was fast on the delivery of extra bed plus toiletries. The super single bed & pillow are comfortable. Aircon are working well. The lift is quite slow although there are a total of four lifts in operation. Buffet breakfast are simple. Waited... More

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Additional Information about The BCC Hotel & Residence

Address: Jalan Bunga Mawar, Riau Islands Province 29444, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
Hotel Class:4 star — The BCC Hotel & Residence 4*
Number of rooms: 205
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