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The BCC Hotel & Residence

Jalan Bunga Mawar, Riau Islands Province 29444, Indonesia
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1 room 1 adult
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The BCC Hotel & Residence
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377 Reviews from our TripAdvisor Community

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There are newer reviews for The BCC Hotel & Residence
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Singapore, Singapore
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 2, 2015

I went there for an overnight trip with my family and took the 3-bedroom apartment. Check in was a little delayed as the rooms were not ready, but since we arrived in the morning and check in was supposed to be in the afternoon, we were ok with it as we went shopping and had our lunch. when we got... More 

Helpful?
Thank Shahgila
The BCC H, General Manager at The BCC Hotel & Residence, responded to this review

Dear Mr. Adams, Warms Greeting from The BCC Hotel and Residence Batam!! Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had s pleasant experience while staying with us. Our team will continue to strive for the improvement effort... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed August 28, 2015

My second time in batam with a friend. I love this place, Had a problem with the hot shower. Nothing much. Also had a problem with their Safe box, call them and came within 10 mins. So far. Very good.

Helpful?
Thank khaiadams
The BCC H, General Manager at The BCC Hotel & Residence, responded to this review

Dear Mr. Adams, Warms Greeting from The BCC Hotel and Residence Batam!! Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had s pleasant experience while staying with us. Our team will continue to strive for the improvement effort... More 

Singapore, Singapore
2 reviews
3 of 5 stars Reviewed August 28, 2015 via mobile

I stayed at this hotel for two nights in August 2015. It's a two bedroom apartment. Apartment was okay. We enjoyed the poolside barbecue dinner on Saturday night. Great food and the best is the cocktail price was very reasonable. Our apartment was on the second floor facing the pool and I was woken up by a very hip Indonesian... More 

Helpful?
Thank ibrahimlaili49
The BCC H, General Manager at The BCC Hotel & Residence, responded to this review

Dear Mr. Ibrahim, Warms Greeting from The BCC Hotel and Residence Batam!! Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had s pleasant experience while staying with us. Our team will continue to strive for the improvement effort... More 

Singapore, Singapore
1 review
3 of 5 stars Reviewed August 26, 2015

Stayed for 2D1N over the weekends on 22 - 23 august 2015. Checked into the 3 room apartment (room 511) at 2pm which i booked for 6pax. Enter the rooms to found out that there were not enough pillows for 6 of us. been trying to request for pillows since 2pm till 9pm and they only manage to gave us... More 

Helpful?
Thank CandyT2311
The BCC H, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms. Candy, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your... More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 24, 2015 via mobile

Brought my mum for her birthday trip & the whole family enjoyed the stay. Near to BCS mall which is just walking distance. Friendly staff & helpful too. There are alot of nice cheap food all just a walking distance away. The room was very spacious. No issue with cleaniness but there seems to be an issue with the power... More 

Helpful?
1 Thank Rxmy
The BCC H, General Manager at The BCC Hotel & Residence, responded to this review

Dear Mr. Rxmy, Warms Greeting from The BCC Hotel and Residence Batam!! Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had s pleasant experience while staying with us. Our team will continue to strive for the improvement effort... More 

Singapore, Singapore
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed August 18, 2015

I stayed here as the apartment is big and enough to fit a family of 4. However, what I did not expect is the poor service of the Reception staff. Reception staff could and would not give me an additional set of room keycard even though I explained that I have 4 people with me. Ordered in-room dining to the... More 

Helpful?
1 Thank Angiefern
The BCC H, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms. Angie, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 13, 2015

On 7th Aug check in with upgrade to 3 bed apartment because what we book never reserve for us, 8th Aug about 4pm we back to room, front deck ask us to change room (to room no:103). Once we enter the Apartment, we found one of the room air con no function, (a dirty fan in the room). And a... More 

Helpful?
4 Thank 1974pierre
The BCC H, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr. Pierre, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your... More 

Travelers are raving about these Batam hotels

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 12, 2015

Book 2 rooms for the stay during National Day period. One is the premier suite and the other is the executive suite. Check in took extremely long this time round. What could have been worse is the blood stained bedsheet and unvacuumed room. The housekeeping manager gave us free shuttling service around Batam for the 3 days out of goodwill.... More 

Helpful?
2 Thank gongcheng_7
The BCC H, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr. Cheng, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your... More 

Singapore
2 reviews
3 of 5 stars Reviewed August 9, 2015

We booked a 3+1 room as a group trip and were staying on the 3rd floor. Very excited to find the unit is very spacious, with 3 nice and clean bedrooms. The so-called +1 room is only a small space for storing of luggages, which is useless. If you have 7pax and needed extra bed, it will have to be... More 

Helpful?
Thank astro880
The BCC H, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Our Value Guest, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about... More 

Singapore, Singapore
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed August 7, 2015 via mobile

This is my 2nd visit to the hotel. 1st stay was a normal category room in feb 2015. Could not recall is it deluxe. Room cleanliness was okay but bed linens were very old yellowed. Since i worked in the hospitality. I could tell from the tsgging that the linen was 4 years ago. Thr hotel should change their linens... More 

Helpful?
1 Thank Irisangel13
The BCC H, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms. Iris, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your... More 

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