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All 76 Batam hotels

The BCC Hotel & Residence

4.0 of 5 Hotel   |   Jalan Bunga Mawar, Riau Islands Province 29444, Indonesia
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The BCC Hotel & Residence
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Ranked #18 of 76 Hotels in Batam
A recent review
4 of 5 stars Reviewed March 7, 2014
DinaIzwan96 Singapore, null, Singapore
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210 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for The BCC Hotel & Residence
See the most recent reviews
Singapore, null, Singapore
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 7, 2014

Booked the apartment online and got an amazing deal. The service apartment is just next door to the BCS Mall and night food market. The 2 bedroom apartment comes with a large living room, kitchenette, a dining table for 4, 3 LCD tvs and a sofa which is comfortable enough to sleep on if you are a group of 5... More 

Was this review helpful? Yes 2
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 3, 2014

The location of the hotel is great, but the service and We stayed here for 3D2N as part of a package tour. The premiere suite looks new, but the safe and the jacuzzi are not working. (1) Room Deposit Safe: We contacted the reception about the room safe, and waited almost an hour for them to change it. However, the... More 

Was this review helpful? Yes 1
Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2014

Stayed for a night at their apartment with family of 6 including 2 young kids. Overall experience was good and will come back again. Arrival at hotel: Apart from missing our request for a pickup from the ferry, the greeting at the hotel is generally alright. Frontline staffs could be better trained to handle the check-in but it was still... More 

Was this review helpful? Yes 2
Singapore
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 1, 2014

Stayed 2D1N with this hotel as part of a package tour. As there were four of us, we got "upgraded" to a 2BR apartment. I don't see how this was an "upgrade" because (1) the kitchen is pointless since there's no microwave or stove, (2) the toiletries provided were only for one person per bathroom (2 bathrooms in all), and... More 

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Senior Contributor
21 reviews 21 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 23, 2013 via mobile

Stay for 1 night on 22 Dec at BCC due to good reviews from TA. Cast aside the advantages of this hotel, the negative sides are: 1) Front line staffs have to adopt a more warm attitude towards guests during check-in/out. They don't bother to inform us there's free wifi nor provides password voluntarily. 2) Toilet stinks at times. A... More 

Was this review helpful? Yes 1
Batam, Indonesia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 19, 2013

yes this hotel had good location. but how can a 4 star hotel have such bad services, bad attitude of all staff, bad reservation, all super very bad ! first we checked with hotel reservation department, they said still got the rooms, when we are going to process booking, they said hotel is fully booked. and do not want to... More 

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 9, 2013

The hotel is located right next to BCS Mall which has Golden Truly department store and Hypermart as the anchor tenant. There are lots of cafes in the mall selling local and western dishes and there is KFC and BFC (Best Fried Chicken), the local version of KFC . A lot of bubble tea stores have also opened at the... More 

Was this review helpful? Yes 1
Singapore
1 review
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 25, 2013

My family and I just came back from a 2D1N getaway at Batam. We decided to stay at the BCC as we had a good experience staying there last year. We took a 3-bedroom apartment and a deluxe room the first time but this time, we took 2 2-bedroom apartments. Pros: -Spacious rooms -Friendly service staff -Reasonably good breakfast -Location... More 

Was this review helpful? Yes 9
Singapore, null, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 10, 2013

Would have rated this Hotel Poor due to 1 incident but I can't fault it on the location and rooms. Travelled Last Saturday 09/11/2013. My Family made the reservation for the 2 rooms Apt. The rooms come with a living room, a small sized kitchen. Deposit was made with cash of S$50/- instead of credit card. Upon checking in, I... More 

Was this review helpful? Yes 6
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 7, 2013

There were 3 of us staying 2 nights in BCC Hotel. The room had 3 beds yet it is still spacious for us to move around. You won't get this luxury of space at any hotel situated in any city of the world with such value for money pricing. What we like most is it's location, just next to the... More 

Was this review helpful? Yes 1
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Additional Information about The BCC Hotel & Residence

Address: Jalan Bunga Mawar, Riau Islands Province 29444, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
Hotel Class:4 star — The BCC Hotel & Residence 4*
Number of rooms: 205
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Hotel Style:
#7 Luxury Hotel in Batam

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