We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 69 Batam hotels

The BCC Hotel & Residence

4.0 of 5 Hotel   |   Jalan Bunga Mawar, Riau Islands Province 29444, Indonesia
Hotel amenities
Save Saved
You added The BCC Hotel & Residence to your Saves list
The BCC Hotel & Residence
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
65%
Ranked #12 of 69 hotels in Batam
A recent review
4 of 5 stars Reviewed January 18, 2013
R4ym0nd Singapore, Singapore
  • Overview
  • Reviews (172)
  • Photos (164)
  • Similar Hotels
  • Q&A
  • Room tips (46)
  • Location
  • More
true
Write a Review

172 people have reviewed this hotel

Traveler rating
    38
    74
    41
    8
    11
See reviews for
47
40
3
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
There are newer reviews for The BCC Hotel & Residence
See the most recent reviews
Singapore, Singapore
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 18, 2013

I had a difficult time checking in. Although I had requested for a double room, I was told that there wasn't any double room left. But with the help of our tour guide, arranging with some other groups in the tour, we finally manage to get our room after one hour of waiting. I think there is alot to improve... More

Was this review helpful? Yes
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 17, 2013

Went there for the 2nd time, and hotel itself was still perfect in every way possible. Stayed in the 2 BR apt again. From check-in, we reached 2 hours earlier from the stipulated check-in time but the room was already ready and so we were allowed early check-in. Room was clean and the technician came within 5mins for a faulty... More

Was this review helpful? Yes
Jakarta, Indonesia
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 16, 2013

This hotel is reasonable in terms of room quality. I paid for an upgrade to a bigger room as the pricing was very reasonable, good value. Location good an central. The rooms are clean, with a nice bathroom with jacuzzi bathtub. Bed was rock hard. I haven't stayed in may hotels in Batam so have nothing to compare it to.... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 5, 2013 via mobile

My friends n me were waiting for d lift when one of d staffs came along with a group of tourists, we were asked to step aside by the staff to allow them to use d lift as they r going to level 1. For god sake d group was 20 to 30 ppls n he expected us to wait... More

Was this review helpful? Yes 2
Taipei, Taiwan
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 4, 2013

The place is one of the tallest places in Batam comprise of hotel/residence. The check in was not as breeze as we expect, staff were somehow not polite and a bit off. We booked an executive suite and i could not help to laugh and ridicule the room. It was so funny because they have this glass table in the... More

Was this review helpful? Yes
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 1, 2013

Do yourself a favor and book somewhere else! They gave us a smoking room even though we asked for a non-smoking room at reservation. Changed of room and still it was bad. Generally, this place is badly maintained. Breakfast is bad.

Was this review helpful? Yes 1
Management777, General Manager at The BCC Hotel & Residence, responded to this review

hi, Thank you for the generous comments . We will do our utmost best to improve BCC Hotel . Please contact reservation@thebcchotel.com for your future stay . I am sure BCC is not a "one time" hotel . Give us an opportunity to serve you again and I am sure you will be very satisified . We will upgrade yourroom... More

Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 30, 2012

My family went for a short trip to Batam on Saturday 29th Dec 2012. Drop at Harbourbay Ferry Terminal and took a cab to BCC hotel for 15mins drive and was charge RP40000 only. Upon reaching earlier than 1400WIB, they allowed us to check-in early. We booked for 1 apartment with 2 bedrooms but unfortunately was informed 2 weeks earlier... More

Was this review helpful? Yes 1
Singapore
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 27, 2012 via mobile

I stayed at the 3+1 with my relatives. Comfortable I should say. Just beside BCS mall! There is also a nasi ayam penyet stall opposite BCS mall if I'm not wrong its "surabaya ayam penyet" delicious! Breakfast at Bcc is awesome too and service is great; smiles and welcoming. Will come here again!

Was this review helpful? Yes 1
Singapore
Contributor
13 reviews 13 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 26, 2012

My family went to Batam for a night's stay over the Xmas holidays. On the whole, the hotel was just average, as I feel that there is a lot to be improved on. Since it was only for one night, we still managed quite well. The room was HUGE! We had an extra bed, and I think another extra bed... More

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 23, 2012

nice hotel but not fantastic: cons: No guide on facilities such as swimming pool and gym and wifii breakfast crowd not well controlled. seems like a lot of people queuening for breakfast buffet. one-stop service needs to be evaluated as it seems that staff not able to take customer query efficiently and effectively. Front desk also seems very busy whenever... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage The BCC Hotel & Residence, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The BCC Hotel & Residence? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The BCC Hotel & Residence

Address: Jalan Bunga Mawar, Riau Islands Province 29444, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
Hotel Class:4 star — The BCC Hotel & Residence 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com and BookingOdigeoWL so you can book your The BCC Hotel & Residence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

164 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (165)
Viewed
Room/suite (61)
Viewed
View from room (20)
Viewed
Bathroom (21)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (14)
Viewed
Dining (14)
Viewed
Other (33)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Batam with
any amenities

Questions & Answers

Questions? Get answers from The BCC Hotel & Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer