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The BCC Hotel & Residence

Jalan Bunga Mawar, Riau Islands Province 29444, Indonesia
Hotel amenities
The BCC Hotel & Residence
Best prices for: 1 room 1 guest
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Ranked #22 of 77 Hotels in Batam
A recent review
4 of 5 stars reviewed 2 weeks ago
SyafySyafiqah Singapore, Singapore
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239 reviews from our community

Traveler rating
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    61
    13
    22
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
  • All months
    (239)
  • Mar-May only
    (71)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (63)
All months
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed in the so called 3 bedroom apartment..wifi sucked..was staying with 7 adults and 5 kids but when called reception for more pillows,was told no more pilliows...was only given 1 towel per room...and when asked for more towels,the same stupid reason was given and that they had run out of towels...1st and last time staying at this bloody hotel.

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
18 reviews 18 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed with sister-in-law and family with kids from 2-8yo in a 2-bedroom apartment. Kids had lots of fun with the spacious hall to run around. Adults had a good time bonding around the kitchenette. Room was spacious and clean. Beds was comfortable. Toilets was clean. Didn't get a chance to go to the pool or order Room service. But breakfast... More 

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Singapore, Singapore
Contributor
11 reviews 11 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

i travel to batam very often and stayed at various hotels. I decided to try out BCC as i read the reviews were quite good. Unfortunately, at check in, the front desk staff was so inexperienced and she served me differently from her previous guest, which was right in front of me! Was it just because i speak their language... More 

Was this review helpful? Yes 5
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

No hot water during the stay. Called reception and they sent someone up. He just said that 'he will check'. Nothing materialised. Powertrip twice. After 2nd shutdown, wifi was down. Worst thing was that when I want to write my experience in the feedback slip, the slip was already filled up by the previous occupant. What is BCC trying to... More 

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My first stay in this hotel after years of trying I-hotel. Location wise is very convenient as it's just next to the old shopping mall. But prices at the supermarket is cheaper than Nagoya Mall. A "food court" just next to the mall which is an open-air area with many food vendors. Breakfast at hotel was just average so we... More 

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Singapore
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The lobby of the hotel left me a pleasant impression. However the moment I got onto the lift, I felt like it was a whole different place. 1st and foremost, the lifts were slow. Very slow in fact. The lift buttons operated independently and you would need to press all 3 different buttons to get the lifts going. The corridors... More 

Was this review helpful? Yes 1
Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Made a last minute decision to spend a lazy weekend in batam Very surprised managed to secure a 2 bedroom apartment All went well except the hotel missed my very important request for non smoking room as my mum was allergic to smoke due to respiratory illness Reception quickly changed to room despite being almost full, the prompt action made... More 

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This has been a hotel that met beyond expectations.. pool is clean.front desk excellent service! And always smile! Great sense of security 24Hours. And we even walk as if we were in SG. Security the best and he smiles too! We took a 3 plus 1 apartment and no faults were found. Clean toilets. Near to the mall. And great... More 

Was this review helpful? Yes 2
Singapore
2 reviews
3 of 5 stars Reviewed 4 weeks ago

We stayed at the 2 bedrm apt. Apt was fine, quite clean n spacious. Only problem is the 2 toilets, main & master bedrm. Flush faulty half of the time & floor easily flooded. Not advisable to massage at the hotel. Massage was terrible, not a full 1.5hrs & not relaxing at all, was forced to do the ear candling... More 

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Singapore, Singapore
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

From Batam Ferry Terminal by taxi took 15mins to arrived, very near. We booked 02 rooms ( 02 Bed Apartment & 01 Premier rooms )total of 07pax for 03days & 02Nights. We arrived at 1415hrs indonesia timing. Rooms was not ready, reason given most of the guest late checked out & need sometime to cleaned. And was informed to come... More 

Was this review helpful? Yes 3
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