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All 64 Batam hotels

The BCC Hotel & Residence

4.0 of 5 Hotel   |   Jalan Bunga Mawar, Riau Islands Province 29444, Indonesia
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The BCC Hotel & Residence
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63%
Ranked #14 of 64 hotels in Batam
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
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151 people have reviewed this hotel

Traveler rating
    34
    62
    37
    7
    11
See reviews for
39
37
3
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Room are wide, clean and big, staff are helpful and friendly, greeting every where in the hotel, shopping mall n foods are nxt to the hotel, having wonderful stay. Will be staying again nxt time.. thump up..

Was this review helpful? Yes 1
Singapore
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is my first time staying in BCC hotel, location wise its pretty good as everyone should knows that its very near BCS Mall and there's a food centre downstairs however the food center's price are quite expensive, mainly for chinese or tourists. Taste wise quite average. The room are quite dirty imo, alot of cigg burnts and the floor... More

Was this review helpful? Yes 1
Singapore
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One of the better hotels in Batam. The service apartment is just next door to the BCS Mall and night food market. We got this room from Agoda. They do provide land transfer, but is rather expensive. However, for safety reasons, its good to go with the hotel. We ordered room service food and it taste great. The price is... More

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1 review
2 of 5 stars Reviewed 3 weeks ago

I will rate the service 4/10.Reason why?The first day during my check-in on the 16/03/14,the reception wanted me to down a deposit of SGD 50 equivalent to RP300 and I was not told the reason why I have to down such amount.As I do not have small change,the asked me for a credit card which they told me they will... More

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Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 11, 2014

Booked a 3 bedroom apartment through deals online. At first the agent say not able to secure the 3 bedroom apartment and we were a bit disappointed because we only select this hotel because of the apartment. After the city tour (which was so so only), when we check in, the hotel staff say our booking is the apartment! yay~... More

Was this review helpful? Yes 1
Singapore, null, Singapore
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 7, 2014

Booked the apartment online and got an amazing deal. The service apartment is just next door to the BCS Mall and night food market. The 2 bedroom apartment comes with a large living room, kitchenette, a dining table for 4, 3 LCD tvs and a sofa which is comfortable enough to sleep on if you are a group of 5... More

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 3, 2014

The location of the hotel is great, but the service and We stayed here for 3D2N as part of a package tour. The premiere suite looks new, but the safe and the jacuzzi are not working. (1) Room Deposit Safe: We contacted the reception about the room safe, and waited almost an hour for them to change it. However, the... More

Was this review helpful? Yes 1
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2014

Stayed for a night at their apartment with family of 6 including 2 young kids. Overall experience was good and will come back again. Arrival at hotel: Apart from missing our request for a pickup from the ferry, the greeting at the hotel is generally alright. Frontline staffs could be better trained to handle the check-in but it was still... More

Was this review helpful? Yes 1
Singapore
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 1, 2014

Stayed 2D1N with this hotel as part of a package tour. As there were four of us, we got "upgraded" to a 2BR apartment. I don't see how this was an "upgrade" because (1) the kitchen is pointless since there's no microwave or stove, (2) the toiletries provided were only for one person per bathroom (2 bathrooms in all), and... More

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Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 23, 2013 via mobile

Stay for 1 night on 22 Dec at BCC due to good reviews from TA. Cast aside the advantages of this hotel, the negative sides are: 1) Front line staffs have to adopt a more warm attitude towards guests during check-in/out. They don't bother to inform us there's free wifi nor provides password voluntarily. 2) Toilet stinks at times. A... More

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Additional Information about The BCC Hotel & Residence

Address: Jalan Bunga Mawar, Riau Islands Province 29444, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Hotel Style:
Ranked #14 of 64 hotels in Batam
Price Range (Based on Average Rates): $
Hotel Class:4 star — The BCC Hotel & Residence 4*
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