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The BCC Hotel & Residence

Jalan Bunga Mawar, Riau Islands Province 29444, Indonesia
Hotel amenities
The BCC Hotel & Residence
Best prices for: 1 room 1 guest
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Ranked #30 of 80 Hotels in Batam
  • 4.0 of 5
  • Luxury
A recent review
3 of 5 stars reviewed 5 days ago
Sandeep M
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268 Reviews from our TripAdvisor Community

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    102
    74
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63
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24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
  • All months
    (268)
  • Mar-May only
    (78)
  • Jun-Aug only
    (76)
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    (51)
  • Dec-Feb only
    (63)
All months
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed yesterday NEW

I'm staying in the premier suite room. To be fair this is a fairly big room with a jacuzzi tub and great location for shopping and restaurants. I'm quite impressed when i entered the room. However, things starts to fall apart when i try to turn on the utilities/services below: Water flow: There is low water pressure on every taps.... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Nice and neat hotel with spacious rooms to accommodate a family with kids. Located very conveniently to the BCS mall. Great for shopping at cheap rates. About a 15 minute drive from Harbour Bay ferry terminal. The food is average - don't experiment with the western fare.

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Ho Chi Minh City, Vietnam
Contributor
18 reviews 18 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is luxurious and provide many professional services. The only thing that I didn't like was the internet connection as it completely lost when trying connecting from my room. Morning buffer was pretty delicious.

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Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

Horrible is all I can say. 1st, there was the pre arranged shuttle service between Harbour Bay and the BCC Hotel which never came, waited for 1/2 an hour and driver from I Hotel called the driver from the BCC Hotel to say that their guest have waited for a very long time. Finally the driver came at 11.30am. Reached... More 

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Travelers are raving about these Batam hotels

1 review
3 of 5 stars Reviewed 1 week ago

This is our 2nd visit to The BCC hotel in Batam. There are several things that happen during this trip. 1. The lift is still slow as per normal. We always have to wait for a very long time whereever we want to go. 2. The lift breakdown once on the 19th floor. We tried pressing the bell button. There... More 

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Singapore, Singapore
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

Dirty apartment, messy room, lazy staff, poor customer service. Stay away from this hotel!!!! Triple thumb down! The facilities are old, dirty and rusty. Despite many requests to get extra bed and pillows, they seem like don't care much about the customer or guest anymore. Very bad service and no recovery at all. Not worst a cent paying to stay... More 

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed overnight from 17-18 Jun. The location was great. It was beside a mall and a large open air eating place. However, you can see that the place is old. The rooms are basic and some things don't work. The worse is thing is towels were not cleaned well. The service was quite good. They tried their best but I... More 

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Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked via Agoda and description of the room was for 5 pax with a sofa bed.Went to the room and no sofabed in sight. Called the front desk and was told that there were not suppose to be any sofa bed and that was old information on Agoda and they had not update with Agoda. Insisted on an extra bed... More 

Was this review helpful? Yes 3
Singapore, Singapore
1 review
3 of 5 stars Reviewed 2 weeks ago

Good location with an open-air A2 hawker centre next to it, and BCS Mall just across the road. Lots to see and do around the area. It's Rp 55,000 to the hotel from HarbourBay (fixed price) and Rp 30,000 to Rp40,000 the other way, if you hail a taxi from the street. The hotel itself is nothing to shout about.... More 

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Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was staying in this hotel on 11 June 2015 to 14 June 2015 with my family. The hotel located not very far from Harbour Bay Ferry Terminal. If you take a taxi, it may cost about IDR 50,000 (less than USD 5). Although the hotel is not located nearby the famous Nagoya Hill Shopping Mall, but it is only... More 

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