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HARRIS Hotel Batam Center

#3 of 83 Hotels in Batam
Certificate of Excellence
Hotel website
Jl. Engku Putri, Riau Islands Province 29641, Indonesia
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1 room 1 guest
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HARRIS Hotel Batam Center
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817 Reviews from our TripAdvisor Community

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Traveler rating
    279
    415
    100
    11
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231
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Korean first
  • Any
English first
  • All months
    (817)
  • Mar-May only
    (212)
  • Jun-Aug only
    (221)
  • Sep-Nov only
    (155)
  • Dec-Feb only
    (229)
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There are newer reviews for HARRIS Hotel Batam Center
See the most recent reviews
Singapore, Singapore
Level Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed January 1, 2015

Love this hotel! Conveniently located beside the Batam Centre Ferry Terminal. Plenty of restaurants and a big supermarket at Megamall - Walk through the covered overhead bridge via the ferry terminal. Plenty of taxi available at the ferry terminal to anywhere you want to go. Breakfast was excellent, still retaining the same great taste as before. Rooms were clean and... More 

Was this review helpful? Yes
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear valued customer junqitt, It is a great pleasure to read that you had an enjoyable stay in our property. Thank you very much for choosing HARRIS Hotel Batam Center and sharing your review with us and other travelers. It has been internally shared among Players. We are glad to read you appreciate our hotel location, breakfast, rooms and service... More 

Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed December 31, 2014

This is my third family trip this year staying at Harris. The location is definitely good as next to ferry terminal n opposite mega mall. However, the rooms not that fantastic. We stayed in room 703&508; check in at night. Room 703. There's no menu for us to order room service which we have to call to get one. The... More 

Was this review helpful? Yes
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear valued customer Summerhazel, Thank you for staying at HARRIS Hotel Batam Center . Thank you for taking your time to share your experience with us, your constructive comments are most valuable for our improvement . We are very sorry that you have unpleasant stay according to your experience, we are investigating and will take necessary effort for corrective action.... More 

Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 30, 2014

Harris Batam Center has once again provided reliable, prompt, courteous, helpful & thoughtful services throughout our family's post-christmas vacation. Keep up the good work. We look forward to future happy experiences with them.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear valued customer Jacquin J, Thank you very much for taking your time to write your very positive feedback concerning your recent stay in HARRIS Hotel Batam Center. Your review has been properly shared with all our Players. We are very pleased you enjoyed your stay, and highlighting our reliable, prompt, courteous, helpful & thoughtful services Players. Daily we reconsider... More 

Singapore
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 29, 2014 via mobile

Hotel is conveniently located beside the ferry terminal and a shopping mall. Based on someone else's reviews, I requested to stay at the women's section and though they replied me to say it was subjected to availability, I was happy that we were given the rooms when we arrived. Very comfortable, clean and new. My friends were all happy with... More 

Was this review helpful? Yes
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear Valued Guest MaryCCH, We would like to express our gratitude to have your feedback, thank you for taking your precious time to share it with us and other travelers in trip advisor following your recent stay at HARRIS Hotel Batam Center. We are delighted that you had enjoyed your stay, the location of our property as well as our... More 

Singapore
1 review
4 of 5 stars Reviewed December 28, 2014

Location was good, near megamall with many stores and eateries. Staff were friendly. Breakfast spread was excellent. Our request for Non smoking room was not fulfilled and had to repeat many times to get replacement room.

Review collected in partnership with this hotel

Was this review helpful? Yes
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear valued customer, Rizkanda in Singapore, Warm regards from HARRIS Hotel Batam Center and thank you for staying at HARRIS Hotel Batam Center . We are so pleased that you have shared your comment with us, but most of all it is our great pleasure knowing that you have had a great and pleasant experience during your stay at HARRIS... More 

Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 27, 2014

Its a perfect place for a short getaway in Batam. Simply 5 mins walk from ferry terminal and the mega mall. The room is spacious that comes with cute slippers. Staffs are attentive and welcoming. Dinner buffet was average as I was expecting more varieties. But the ambience at the restaurant was nice. However, checkin in to get our room... More 

Was this review helpful? Yes
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear valued customer, Lyzzie B, Thank you for staying at HARRIS Hotel Batam Center during your trip in Batam . We are so pleased that you have shared your feed back with us, your constructive feed back is valuables for us. We are very sorry that you have waited for 35 minutes for checking in, but have brought this matter... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed December 27, 2014

Good service, clean, room service food is delicious. That's the only hotel I think of whenever I go Batam. So near to the ferry terminal and shopping centre is just opp the hotel!! Will go back again!!!

Review collected in partnership with this hotel

Was this review helpful? Yes
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear our valued customer, Kmatt1978 in Singapore, Warm regards from HARRIS Hotel Batam Center and thank you fro staying at HARRIS Hotel Batam Center . We are so pleased that you have shared your feed back with us, but again most of all it is our great pleasure knowing that you have had a great and excellent stay during your... More 

Singapore, Singapore
Level Contributor
128 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed December 26, 2014

It seems like good hotel with super near location from ferry terminals and located just in front of hypermart mega mall batam centre.. but.. After we stay here for 1 day we think that if we travelling here again with our son, we will not choose this hotel because it is a little bit not convenient to walk even to... More 

Was this review helpful? Yes
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear valued customer, Helenong888 in Singapore, Thank you for staying at HARRIS Hotel Batam Center during your visit in Batam . We highly appreciate that you have had shared your constructive comment and feed back with us . We are very sorry that you feel bit inconvenient to walk along the ferry terminal, but for your information so far Batam... More 

Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 26, 2014

Staff are friendly, hotel room is clean and comfortable. Awesome location. It is just beside the ferry terminal and mega mall. There's not much of travelling around, it is easy to access. Taxi service are good too!

Review collected in partnership with this hotel

Was this review helpful? Yes
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear valued customer in Singapore, Thank you for choosing HARRIS Hotel Batam Center for your stay during your visit in Batam. Thank you for sharing your experience, indeed our great pleasure knowing that you have had a great experience during staying at HARRIS Hotel Batam Center . Once again thank you for staying at HARRIS Hotel Batam Center, we are... More 

1 review
4 of 5 stars Reviewed December 23, 2014

We stayed in this hotel for 3 days 2 nights. Service at registration and rooms are excellent. They got ready the extra bed within 15 minutes as promised. They also ensured that 3 bottles of mineral water were replenished in our triple bedroom. We love the aroma therapy in the room. Even when we reached home. Our 'used' clothes smell... More 

Was this review helpful? Yes
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear Jennifer W, Thank you for staying at HARRIS Hotel Batam Center . We highly appreciate that you have shared your experience during stay at HARRIS Hotel Batam Center and your constructive feed back with us . Your feed back are valuables for us . Related to less sound proof you have experience we have brought this matter within our... More 

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