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Harris Hotel Batam Center

#2 of 78 Hotels in Batam
Certificate of Excellence
Hotel website
Jl. Engku Putri, Riau Islands Province 29641, Indonesia
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Harris Hotel Batam Center
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Harris Hotel Batam Center
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724 reviews from our community

Traveler rating
    248
    369
    87
    11
    9
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190
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
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  • English first
  • French first
  • German first
  • Indonesian first
  • Korean first
  • Any
English first
  • All months
    (724)
  • Mar-May only
    (208)
  • Jun-Aug only
    (135)
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    (152)
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    (229)
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There are newer reviews for Harris Hotel Batam Center
See the most recent reviews
Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location, room was great. Accessible from Batam Centre Ferry Terminal and was a walking distance to mega mall opposite it. Safe environment even till 1am when we finish watch our midnight movie. Welcome drinks were provided at the start to let us feel welcome.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review

Dear Valued Customer anthonyweitong, Thank you for the genuine feedback and sharing your overall stay experience with us. We are more than glad to read you had a pleasant stay in our hotel. Indeed our property has a very strategic location, conveniently located beside ferry terminal and opposite to Mega Mall. Your review has been properly shared among all our... More 

Singapore, Singapore
1 review
3 of 5 stars Reviewed 2 weeks ago

The room is spacious and clean. Location is good as it is walking distance from the ferry terminal. Breakfast could be better. Its located right opposite a MegaMall. Facilities are limited but since most of the time , we are out so it's fine with us , but for families who intend to spend more time in the hotel ,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review

Dear Valued Customer desmond932, Thank you for staying at HARRIS Hotel Batam Center . Thank you as well for sharing your comment with us, we highly appreciate that . Our Customer's feedback is our most precious source of information in order to try to consistently improving our services and facilities. Please be sure that your review has been very warmly... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great service from the staffs. Rooms is very clean and smell nice. The only minus point about this hotel is the location. Its quite far from hustle and bustle of the Nagoya areas. But if you are looking for somewhere peace and quite, this is the right location. Near to shopping malls, just by walking

Was this review helpful? Yes
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review

Dear Valued Customer FaridFarali, Thank you very much for your positive feedback about your “Great Hotel, Great View..” which has been shared with all Players. We are delighted to reach you have been deeply pleased by our staff service delivery and the cleanliness of our rooms. All HARRIS Players indeed are looking forward to welcoming you again in HARRIS Hotel... More 

Chicago, Illinois
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed for several nights at the Harris Hotel during a business trip. The room was clean and the front desk staff was eager to please. However, the room across the hall was occupied by a family with several children. They left there door open and allowed the children to run and play in the hallway. Finally at 10PM I... More 

Was this review helpful? Yes 1
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review

Dear Valued Customer Kib0Sanchez, Thank you for staying at HARRIS Hotel Batam Center and taking your time in sharing your constructive feedbacks. We are very sorry on what you have experienced with a few inconveniences, It has been shared with the concerned department and teams accordingly and we are working towards to do the best to rectify the area you... More 

Batam, Indonesia
1 review
5 of 5 stars Reviewed 2 weeks ago

Very friendly and comfy, breakfast good but when check in too long because too only two staff doing check in. But overall still good. Out of 10,i will give 8.8. But something for improvement must Iincrease the no of staff

Review collected in partnership with this hotel

Was this review helpful? Yes
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review

Dear Valued Customer antonyeung, Thank you very much for choosing HARRIS Hotel Batam Center and for sharing your review. We are delighted you enjoyed the staff friendliness, staff service and our breakfast. However, We are also sorry if in check in procedures, your expectations were not met but your valuable feedback has enable Front Office Department to take corrective actions... More 

Singapore
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Besides the two nearby places frequently mentioned in most of this hotel's reviews, the multi-purpose square situated directly opposite the hotel is also worth mentioning. The square's unique middle eastern architecture and the nearby hill with a huge "Welcome to Batam" sign makes a good photography subject. The square also houses the Government Building, Office, and City Hall. There was... More 

Was this review helpful? Yes 1
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review

Dear Valued Customer romgozaimas, Thank you for the genuine feedback and sharing your stay experience with us. We are more than glad to read that overall your stay was good and convenient. Indeed our property has a very strategic location, conveniently located beside ferry terminal, opposite to Mega Mall and near the island attractions. We also appreciate you enjoy our... More 

Exeter, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When you book a hotel you never know what to expect... you may get nice room but not good location - then you come down to breakfast to find not much you want.... now with Harris wow - I had a choice of 53 different dishes - 3 chefs cooking different foods - this hotel catered for everybodys food tastes... More 

Was this review helpful? Yes 1
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review

Dear Valued Customer JohnConway, Thank you very much for your positive feedback about your “Great start to the day” which has been shared with all Players. We are delighted to reach you have been deeply pleased by our breakfast, our rooms and staff friendliness. All HARRIS Players indeed are looking forward to welcoming you again in HARRIS Hotel Batam Center... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed 4 weeks ago

The main reason for choosing this hotel for me and my husband is of the location and price. The staff are all friendly and warm. We will definitely come again and recommend to our friends. A discount rate for regulars would be good.

Review collected in partnership with this hotel

Was this review helpful? Yes
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review

Dear Valued Customer Herni H, Thank you for the genuine feedback and sharing your stay experience with us. We are more than glad to read you had a pleasant stay in our hotel. Indeed our property has a very strategic location, conveniently located beside ferry terminal and opposite to Mega Mall. We also appreciate you enjoy the staff friendliness and... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Lobby would be better and cozy, if it is shady and cooler. Breaskfast fruit juices are very watery and not tasty. ........................................................................................... ...........................................................................................

Review collected in partnership with this hotel

Was this review helpful? Yes
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review

Dear Valued Customer Jen J, Thank you for staying at HARRIS Hotel Batam Center . Thank you as well for sharing your comment with us, we highly appreciate that . We very sorry on what you have experience on breakfast fruit juices, this matter has been copied with our team for improvement . Once again thank you, we are looking... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Everytime I visit the hotel. The standard is always there. People are friendly and helpful. Will stay with the hotel again the next time I come to Batam. Location is excellent near to shopping mall and harbour.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review

Dear Valued Customer LiLeng_84, Thank you very much for staying again in HARRIS Hotel Batam Center and sharing your positive comments. It is a real pleasure to read that you always enjoy your stay with us, and be sure of our continuous efforts to keep on trying to positively surprise you every time you will come to our hotel. Wishing... More 

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