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Harris Hotel Batam Center

3.5 of 5 Jl. Engku Putri, Riau Islands Province 29641, Indonesia
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Certificate of Excellence 2014
Harris Hotel Batam Center
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Harris Hotel Batam Center
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619 reviews from our community

Traveler rating
    216
    312
    72
    10
    9
See reviews for
147
164
25
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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  • English first
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  • German first
  • Indonesian first
  • Korean first
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Singapore
1 review
4 of 5 stars Reviewed yesterday NEW

Hotel should be more flexible with late check out. Should not reject by using system cut off at 12.30pm as an excuse. Lift access to rooms should have card access. Overall experience is good. Great stay

Review collected in partnership with this hotel

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Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great hotel. Just one thing, i hope you can add a little more facilities such as sauna or maybe pool table. And your taxi rate i just hope that you can decrease it a lil bit. A bit too expensive. Thank you

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Singapore, Singapore
1 review
3 of 5 stars Reviewed 1 week ago

Nothing to rave about except location. Next to Batam Center Ferry Terminal (easy access to/from Singapore) and opposite MegaMall for shopping and massage. Room was simple. Non-smoking room was really free from smoke; kudos for imposing a fine on hotel guests who smoke in non-smoking room.

Review collected in partnership with this hotel

Was this review helpful? Yes
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review

Dear valued customer jeanleeca, Thank you for staying at HARRIS Hotel Batam Center and for taking your time to share your experience with us, your constructive comments are most valuable for our improvement . We do appreciate your comments and have been forwarded to all HARRIS Players. Indeed the hotel's location is very strategic, side by side with Batam Center... More 

Singapore, Singapore
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Duration : 1 night stay. 31 Dec 14-1st Jan 2015 Room Type : HARRIS room Almost all my friends who has been to Batam, had stayed here at least once. So I decided to give it a shot since everywhere else on NYE is more pricey than regular days. Clean shower room, surprisingly good plushy bed/pillows. There's also cushioned deck... More 

Was this review helpful? Yes 1
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review

Dear valued customer NiniBibsbebe, Your review has been properly shared among all HARRIS Batam Center Players. Thank you very much for taking the time to share your holiday experience with us. We are very pleased you enjoyed your stay, highlighting our cleanliness and convenient hotel's location. Our customer's feedback is our most precious source of information in order to try... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

very good location as its very near to ferry terminal, the rooms and beds were ok which allowed us to sleep well at night which is what is desireed. it is very near to the malls as well as we are there to shop and dine and enjoy, served the purpose. on breakfast there is a mob dance as well... More 

Was this review helpful? Yes 1
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review

Dear valued customer clarice178, Thank you very much for your positive input in HARRIS Hotel Batam Center which has been shared with all Players. We are so pleased that you have shared your comment with us, and it is our great pleasure knowing that you have had a great experience during your stay. Our focuses are our guest satisfaction and... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

The hotel staff were rather friendly but negative point was that the checked in time was 1 hr late. And the hotel room does not serve shampoo and shower gel. The toilet was unclean and with only a half filled used toilet roll.

Was this review helpful? Yes 1
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review

Dear Jabez1958, Thank you for staying at HARRIS Hotel Batam Center and for taking your time to share your experience with us, your constructive comments are most valuable for our improvement . We are very sorry that you have unpleasant stay according to your experience. Please be assured that all your comments have been shared with the concerned department and... More 

Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Beside it is near terminal, it also near 1 of the mall which is Mega Malls. Staff were all friendly, helpful and polite and all of them understand English. Worth the value to go. Highly recommended! The room is quite spacious too!!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review

Dear valued customer chew_xueqing, Thank you for the genuine feedback and sharing your overall stay experience with us. We are more than glad to read you had a pleasant stay in our hotel. Indeed our property has a very strategic location, conveniently located beside ferry terminal and opposite to Mega Mall. We also appreciate you enjoy the staff friendliness and... More 

Contributor
17 reviews 17 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Convenient location, nice sea view, mega mall diagonally opp makes everything so convenient. Shower facilities simple and the hot water is really good. The room is spacious with simple amenities. Air con is individually controlled.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review

Dear our valued customer desire348, HARRIS Players would like to extend a warm regard from Batam and thank you for staying at HARRIS Hotel Batam center . We are so pleased that you have shared your feedback with us, but most of all it will be our great pleasure knowing that you have had a pleasant stay with us. Once... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

This is an excellent hotel for a short getaway to Batam. It's opposite Mega Mall, beside the ferry terminal and value for money. The breakfast spread is good. Overall feel of the hotel is vibrant and friendly!

Review collected in partnership with this hotel

Was this review helpful? Yes
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review

Dear valued customer thq, Thank you for your time, sharing your pleasant experience in HARRIS Hotel Batam Center, we are delighted to read you deeply enjoyed your time in our property. All HARRIS Players work day after day to maintain and improve your satisfaction and aim to deliver a consistent and quality service to all our customers. We are looking... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Booked 6room but 2 room get at 2pm++ and 4room get 3pm No free shuttle bus provided even request to counter for 14pax My Kuih lapis send to reception can't find it.untill I request them call to the delivery person to communicate to confirm ready delivery to counter only they go to find around my Kuih lapis...

Was this review helpful? Yes 2
General Manager H, General Manager at Harris Hotel Batam Center, responded to this review

Dear valued customer Kristychua515, Thank you so much for your constructive comments that are really appreciated. Please be sure that all your comments about late check in have been shared with the concerned department and teams accordingly for any necessary and corrective action to be taken. Once again we do appreciate receiving your feedback as it is enables us to... More 

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Additional Information about Harris Hotel Batam Center

Address: Jl. Engku Putri, Riau Islands Province 29641, Indonesia
Phone Number:
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Harris Hotel Batam Center 3.5*
Number of rooms: 171
Reservation Options:
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Also Known As:
Harris Hotel Batam Batam

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