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HARRIS Hotel Batam Center

#3 of 86 Hotels in Batam
Certificate of Excellence
Jl. Engku Putri, Riau Islands Province 29641, Indonesia
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1 room 1 adult
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HARRIS Hotel Batam Center
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1,020 Reviews from our TripAdvisor Community

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 days ago NEW

The best i ever had.. good service, pleasant staff and wonderful variety of food.. this was my 3rd stay here and already planning to return back to the hotel. My family and i love the stay here. No regrets

Review collected in partnership with this hotel

Helpful?
Thank eqa_fazeeqa
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Overall, the hotel have great location and the staff is very friendly. We had a very comfortable stay it just the maintenance need to be upkeep frequently. The toilet keep flooding and very slippery and air con keep leaking. We were offered to change room but we do not want to go through the hustle of packing and unpacking. Overall... More 

Review collected in partnership with this hotel

Helpful?
Thank fadilah192205
Singapore, Singapore
1 review
4 of 5 stars Reviewed 3 days ago NEW

Good housekeeping as the room is clean and welcoming. Lagging bandwidth due to festive season. Good location as it is within walking minutes from the ferry terminal and the shopping mall. Food not really fantastic asthe fried stuff are pretty soggy. Overall good experience.

Review collected in partnership with this hotel

Helpful?
Thank graceang79
singapore
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stay at Haris Resort Batam Center on 20/1/16 for short holiday with family members. Location. This resort is just next to Batam Center International Ferry Terminal.This means we just need a 5 minutes to reach the resort.Thus saving us the hassle looking for transportation. Service is good and we are able check into our room at around 9.30am, which... More 

Helpful?
Thank suhaimieb
Singapore, Singapore
1 review
4 of 5 stars Reviewed 3 days ago NEW

Check in process was smooth, special arrangement for additional guest was attend to promptly with the needed amenities provided as well. Can improve on the breakfast though. Lack of selection and quality of food can be improved.

Review collected in partnership with this hotel

Helpful?
Thank Wan Chi W
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear Valued Customer Wan Chi W, Thank you very much for your positive comment. It has been deeply shared with all our Players, we continuously work to improve our Guest experience, we are glad to read you appreciate our service delivered. Your input for breakfast buffet and food selections as well as quality has been noted well and will be... More 

Singapore, Singapore
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Stay over the Chinese New Year period. Despite the peak period, everything about the hotel were in a super efficient mode. From the moment we checked in to the moment we checked out, the staff were awesome and friendly. The staffs were very accommodating to our request during our stay. Housekeeping in the room during our stay was excellent. Thanks... More 

Helpful?
Thank dammonekind
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear Valued Customer dammonekind, Thank you very much for staying again in HARRIS Hotel Batam Center and sharing your positive comments. It is a real pleasure to read that you had enjoy your stay with us, and be sure of our continuous efforts to keep on trying to positively surprise you every time you will come to our hotel. We... More 

Singapore
1 review
5 of 5 stars Reviewed 4 days ago NEW

Overall it was awesome and maybe i will always choose Harris Hotel Batam Centre as my stay whenever i go to batam. But i have 1 unfortunate incident on my last day. Waited 1 hr for my iron & ironing board. But i end up only receiving my iron without the board. And breakfast wasn't a brief but it was... More 

Review collected in partnership with this hotel

Helpful?
Thank maya_idris
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear Valued Customer maya_idris, Thank you very much for choosing HARRIS Hotel Batam Center for your quick getaway and taking your time to share your review in details. Our Customer's feedback is our most precious source of information in order to try to consistently improving our services and facilities. Your review has been properly shared among all our Players and... More 

Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Located within 5 min walk from Batam Centre Ferry Terminal. Checking in was a breeze. A comfortable stay in Harris Room. Spacious room with nice sea view. However, wifi connection in the room was not strong enough. Breakfast buffet selection was superb. More fruit selection could be added though. Friendly staff with excellent customer service.

Helpful?
Thank mail2siti
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear Valued Customer mail2siti, Thank you very much for stay in HARRIS Hotel Batam Center and sharing your positive comments "A very comfortable stay indeed". We do appreciate receiving your feedback as it is definitely important to us and will be certainly helps in ensuring that we make conscious and constant efforts to keep up with product and service standard.... More 

Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed for a night over the CNY holiday . The hotel was fully booked and service was not at all compromised 👍 Staff was friendly and service was excellently prompt and professional . The room was big enough for the 3 of us with an extra bed. Room was clean with comfortable bed . Location is very convenient as it... More 

Helpful?
Thank FM47
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear Valued Customer FM47, Thank you very much for your positive input regarding your recent stay in HARRIS Hotel Batam Center, we are delighted to reach you have been pleased by the hospitality service delivered by HARRIS Players, big and clean room with confortable bed as well as the convenience hotel location which is side by side with Batam Center... More 

Batam
1 review
5 of 5 stars Reviewed 5 days ago NEW

Really like to stay here with my son and family, all the staff is really friendly and polite. no need to long Q to have a room key :) and the room is comfortable for stay. the location near by the shopping centre.

Review collected in partnership with this hotel

Helpful?
Thank boendaabiel
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear Valued Customer boendaabiel, Your comment "Excellent" has been shared internally. From all HARRIS Players, we are delighted to read you enjoyed your time in our property, making your stay a pleasant experience. The hospitality service delivered by our HARRIS Players, comfortable room and the strategic hotel location are indeed become the value of our property. Once again, thank you... More 

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