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HARRIS Hotel Batam Center

#3 of 84 Hotels in Batam
Certificate of Excellence
Hotel website
Jl. Engku Putri, Riau Islands Province 29641, Indonesia
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1 room 1 guest
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HARRIS Hotel Batam Center
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HARRIS Hotel Batam Center
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814 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Korean first
  • Any
English first
  • All months
    (814)
  • Mar-May only
    (212)
  • Jun-Aug only
    (221)
  • Sep-Nov only
    (152)
  • Dec-Feb only
    (229)
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Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The tarmac area outside the main entrance towards the Ferry Terminal and Mega Mall next door should be improved. For a long time this entire part of the compound is left without any sign of maintainence and improvement to the broken and chipped-off tiles, and dangerous uneven/damaged drained potholes. It is obviously hazardous as this is the only walkway for... More 

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Singapore
1 review
5 of 5 stars Reviewed 4 days ago NEW

I like the location overall harris hotel is good.Near megamall i can get everything from there food,cinema and shopping. Just a short distant walking. And once i order book from jakarta to sent to harris hotel and well received by harris hotel and keep update me of the outcome. I received the book well tq.

Review collected in partnership with this hotel

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General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear Valued Customer faridah m, Thank you for the genuine feedback and sharing your overall stay experience with us. Indeed our property has a very strategic location, conveniently located beside ferry terminal and opposite to Mega Mall. We do appreciate receiving your feedback as it is definitely important to us and will be certainly helps in ensuring that we make... More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Overall, we enjoyed the stay at this hotel. Friendly staff and clean rooms. The only thing that you could improve on is to avoid misleading information, in the rooms you had indicated that ladies would be given a women's touch bag with yoga mat, etc; and if you had booked with the hotel website directly, you would be given a... More 

Review collected in partnership with this hotel

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General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear Valued Customer Nash204, Thank you for staying at HARRIS Hotel Batam Center. Thank you as well for sharing your comment with us, we highly appreciate that. All HARRIS Players are delighted to read your overall stay in our property was enjoyable and our room's cleanliness as well as staff friendliness met your expectations. We are however truly sorry for... More 

Jakarta, Indonesia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

To decide whether this hotel is good or not for you is depend on your purpose in Batam. Because if we talk about area, Batam Center is not a good area since far away from city center. So if you're looking for crowd, definitely you need to find other hotel. Even though this hotel also very close to Batam Center... More 

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General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear Valued Customer YohanesPeter, Thank you for the genuine feedback and sharing your overall stay experience with us. We are more than glad to read you had a pleasant stay in our hotel. Indeed our property has a very strategic location in Batam Center area, conveniently located beside ferry terminal and opposite to Mega Mall. We also appreciate you enjoy... More 

Jakarta, Indonesia
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Truly at enviable and unparallel location: next to ferry terminal to Singapore, very close to office of Batam City, shopping mall and so on. A wide variety of international and national food for breakfast makes a different. Free wifi not only at the lobby but also everywhere inside the hotel premise. Big bedroom with standard amenities, international TV channels and... More 

Was this review helpful? Yes
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear Valued Customer Purn0m0, Thank you for choosing HARRIS Hotel Batam Center for your stay during your visit in Batam. We are so pleased that you have shared your comment with us, but most of all it is our great pleasure knowing that you have had a great experience during your stay at HARRIS Hotel Batam Center. Our focuses are... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

My family trip to batam was a plesant stay. Being in the hospitailty industry. Harris has in my view what a hotel should provide for its guests with excellent quality. Thank you Harris Hotel! Would love to stay here again!

Review collected in partnership with this hotel

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General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear Valued Customer abdmateen86, Thank you very much for your very positive review. From all our HARRIS Batam Center Players, we are more than glad to read you enjoyed your stay with us. We provide our best to make your experience with us enjoyable and memorable and we are continuously work to improve our Guest experience. Once again thank you... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

Great stay at the hotel.. staff was very friendly and the breakfast spread was good Very clean as well!!!! We were given a non smoking room and there was air freshner in everyroom... the housekeeping was great and nice service I will definitely come back again

Review collected in partnership with this hotel

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General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear Valued Customer abdullatiffmd, Thank you very much for your positive feedback about your “Excellent” stay which has been shared with all Players. We are delighted to reach you have been deeply pleased by our staff friendliness, good breakfast spread, hotel cleanliness and the great service from our housekeeping team. All HARRIS Players indeed are looking forward to welcoming you... More 

Singapore, Singapore
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Decided to head to Harris Batam Centre since i had been to Harris Resort. Went on 9th August as it was my wife's birthday and not wanting to go anywhere far so proceeded to book this hotel. On day of arrival, the front office staff, Hendrik was inexperience for sure as i had asked if there was any sea facing... More 

Was this review helpful? Yes
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear Valued Customer rendchee, Thank you for staying at HARRIS Hotel Batam Center and taking your time to share your experience in details with us, your constructive comments are most valuable for our improvement . We are very sorry that you have unpleasant stay according to your experience, we are investigating and will take necessary effort for corrective action. Please... More 

Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hello im here again! One of your regular guest & as usual Harris Batam Center never dissapoint me. Checking in was smooth and fast. Rooms were clean and tidy. Good and friendly staffs at your service 24/7. Always smiling and ready to answer to your needs. I cant see any negative feedbacks yet & i hope there will never be.... More 

Was this review helpful? Yes
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear Valued Customer shairazi, Thank you very much for staying again in HARRIS Hotel Batam Center and sharing your positive comments. It is a real pleasure to read that you always enjoy your stay with us, and be sure of our continuous efforts to keep on trying to positively surprise you every time you will come to our hotel. We... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed 2 weeks ago

The service was very fast and it is excellent. When we step into the hotel for check in they provide us with complimentary drinks right there and even though we come 15 minutes earlier they still check us in amd we had our rooms. The service is efficient and fast.

Review collected in partnership with this hotel

Was this review helpful? Yes
General Manager H, General Manager at HARRIS Hotel Batam Center, responded to this review

Dear Valued Customer satfiz, We are delighted to read you experienced a great stay in HARRIS Hotel Batam Center. All the Harris Players are glad to offered you a stay which corresponded to your expectation. It is through a consistent, tangible and regular work we strongly want to maintain and improve our quality service, day after day, to provide the... More 

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