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All 67 Batam hotels

Swiss-Inn Batam

3.0 of 5 Hotel   |   Komplek Villa Idaman Baloi, Riau Islands Province 29432, Indonesia
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Swiss-Inn Batam
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60%
Ranked #9 of 67 hotels in Batam
A recent review
5 of 5 stars reviewed 1 week ago
Frankie L Singapore, Singapore
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88 people have reviewed this hotel

Traveler rating
    10
    42
    27
    6
    3
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15
20
2
9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Indonesian first
  • Spanish first
  • Any
English first
Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

almost everything is fine..good room, clean, the staff is friendly and helpful, especially the manager, Mr.Karbel who bring us to have a delicious foods, near to shopping centre and easy to find for food...will stay at the hotel again if travelling to batam....

Was this review helpful? Yes
Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago

First and foremost, we would like to say thank you to Mr Karbel and his team from the point we email our booking request till we left the hotel after our stay. He and his team are top notch in providing the best services from the point we alight from the ferry in Batam which we had not experience in... More

Was this review helpful? Yes
Singapore, Singapore
1 review
3 of 5 stars Reviewed 2 weeks ago

Cons first: Stayed here for a night in Room 605. Firstly the entire 6th floor had a bad stench from the carpets. Was put off by that the moment we walked out of the lift. Next, the aircon didn't work properly. At 16 degrees, the room was only airy. Luckily, the 2 days we were there, it was raining so... More

Was this review helpful? Yes
Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel rooms and toilets were very clean, tidy and comfortable. Satisfactory facilities provided such as hairdryer, and complimentary water. The hotel also provided free wifi and international television. Hotel was located in a convenient location, with Nagoya Hill mall only a mere SGD 5 taxi fee away and within walking distance to BSC mall and Plaza top 100. Furthermore,... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Hotel was conveniently located near several key Batam attractions, like Nagoya Hills, A2 Food Court, Chinatown and various other shopping areas. The customer service expressed by Karbel (GM) and his team was top notch, eg they allowed our group of 7 to switch to adjoining rooms. They were friendly and really try to make your stay as pleasant as possible.... More

Was this review helpful? Yes 1
Denny J, General Manager at Swiss-Inn Batam, responded to this review

Batam, 5 July 2014 Dear Guest, Warm regards from Swiss-Inn Batam! Thank you for taking the time to record your comments on tripadvisor.com. We do appreciate for the positive comment regarding your experience while staying with us. We have shared this good news to our staff and team especially to Karbel and Emmy about your compliment. We will definitely make... More

Bandung, Jawa Barat, Indonesia
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 30, 2014

I stayed at this hotel for business trip for 5 days, 19-24 May 2014. The beds were comfortable, clean, and the air conditioner works perfectly. The only issue is there is no variety in breakfast, I always had a same breakfast every morning, which is a bit annoying, other than that, the hotel room was good enough for my trip.... More

Was this review helpful? Yes 1
Denny J, General Manager at Swiss-Inn Batam, responded to this review

Batam, 5 July 2014 Dear Mr. Tommy, Warm regards from Swiss-Inn Batam! Thank you for taking the time to record your comments on tripadvisor.com. We do appreciate for your positive comments regarding our room, have shared to the staff and team as motivation. However, we do apologize for the breakfast variety, have reviewed with the department concerned for immediate improvement.... More

Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 15, 2014

Went here with my wife on our first trip to Batam together. Check in was fuss free. Staffs were very polite and helpful. Room was also very clean. Breakfast was ok with a good spread of food though. Would recommend to anyone and I would definitely stay here again.

Was this review helpful? Yes 1
Denny J, General Manager at Swiss-Inn Batam, responded to this review

Batam, 5 July 2014 Dear Mr. Sani, Warm regards from Swiss-Inn Batam! Thank you for taking the time to record your comments on tripadvisor.com. We do appreciate for the positive comments regarding your experience while staying with us. We have shared to the staffs and team. We are glad that you have a pleasant experience and will make sure that... More

Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 22, 2014

For a solo traveler room is spacious enough and big bed. 4 pillows and thick quilt covering in case you feel the strong air con. Room Service is fast. Staff very helpful when I cancelled my reservation accidentally on line. They assisted in getting another hotel (in case) I need one should the room availability to stay for the next... More

Was this review helpful? Yes 1
Denny J, General Manager at Swiss-Inn Batam, responded to this review

Batam, 5 May 2014 Dear Mr. Brenden, Warm regards from Swiss-Inn Batam! Thank you for taking the time to record your comments on tripadvisor.com. We are appreciate for the positive comments regarding the good service of our staffs & the breakfast experience. We have shared this good news to the team. We are glad that you have a pleasant experience... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 19, 2014

Swiss-In Batam is a very good budget hotel for anyone travelling for a short trip to Batam. The staff are very humble and courteous , food was good and location just perfect , in the mid of city . Very near to Nagoya hills and ferry terminal . But if you are looking for a beach side hotel - this... More

Was this review helpful? Yes 1
Denny J, General Manager at Swiss-Inn Batam, responded to this review

Batam, 29 March 2014 Dear Mr. Ahmad, Warm regards from Swiss-Inn Batam! Thank you for taking the time to record your comments on tripadvisor.com following your recent stay at Swiss-Inn Batam. We do appreciate your comments and have been forwarded to our staff and team. Indeed it is a clean and nicely done hotel, centrally located in downtown and we... More

Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 9, 2014

After 4 times at this hotel, I still find this hotel to be most comfortable and the service staff are polite and attentive. This is great value for money and close enough for shopping yet a quiet getaway from bustle. there are quiet resorts on this island that are too far from shops and eating places and taxi can get... More

Was this review helpful? Yes 2
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Additional Information about Swiss-Inn Batam

Address: Komplek Villa Idaman Baloi, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Swiss-Inn Batam 3*
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Also Known As:
Swiss Hotel Batam

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style
#4 Best Value Hotel in Batam
Hotel Class
Official Description (provided by the hotel)
Swiss-Inn Batam are a three-star budget hotel in Batam that caters to the discerning traveler looking for good comfort and value for money—perfectly suited to your needs.We are 10 minutes from the city centre, 30 minutes from the Hang Nadim airport, and mere minutes from the ferry terminals. Our inn is enveloped in shops, offices, shopping malls and hawker centers—conveniences by the bucketload. ... more   less 
Number of rooms
128

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