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All 69 Batam hotels

Swiss-Inn Batam

3.0 of 5 Hotel   |   Komplek Villa Idaman Baloi, Riau Islands Province 29432, Indonesia
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Ranked #9 of 69 hotels in Batam
A recent review
4 of 5 stars reviewed 1 week ago
Tash L
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91 people have reviewed this hotel

Traveler rating
    11
    44
    27
    6
    3
See reviews for
17
20
2
9
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Indonesian first
  • Spanish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I booked into the Swiss inn Batam after getting an online voucher without knowing much about Batam. I was travelling with my mum who was visiting from NZ and I was very glad Mr Karbel looked after us so well! From picking us up at the ferry he made the process of arriving and checking in very pleasant. With not... More

Was this review helpful? Yes 1
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great service, hotel staff's attitude is excellent. Room was clean and comfortable to stay in. Seeing that I brought my mum for the stay, we got a free upgrade from superior to executive room. Special mention to Mr Karbel, he was really nice, helpful and friendly in recommending us where to have good food and shopping. I will definitely come... More

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just back from our stay with Swiss-Inn Batam. First of all we like to say a thank you to Mr Karbel, his service was excellent and he is very helpful. Mr Karbel bring us to have delicious seafood and he was also a good tour guide to us. Overall everything is good, the room are well maintain and the front... More

Was this review helpful? Yes
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014

almost everything is fine..good room, clean, the staff is friendly and helpful, especially the manager, Mr.Karbel who bring us to have a delicious foods, near to shopping centre and easy to find for food...will stay at the hotel again if travelling to batam....

Was this review helpful? Yes 1
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

First and foremost, we would like to say thank you to Mr Karbel and his team from the point we email our booking request till we left the hotel after our stay. He and his team are top notch in providing the best services from the point we alight from the ferry in Batam which we had not experience in... More

Was this review helpful? Yes 1
Singapore, Singapore
1 review
3 of 5 stars Reviewed July 6, 2014

Cons first: Stayed here for a night in Room 605. Firstly the entire 6th floor had a bad stench from the carpets. Was put off by that the moment we walked out of the lift. Next, the aircon didn't work properly. At 16 degrees, the room was only airy. Luckily, the 2 days we were there, it was raining so... More

Was this review helpful? Yes
Singapore, Singapore
2 reviews
5 of 5 stars Reviewed July 6, 2014

The hotel rooms and toilets were very clean, tidy and comfortable. Satisfactory facilities provided such as hairdryer, and complimentary water. The hotel also provided free wifi and international television. Hotel was located in a convenient location, with Nagoya Hill mall only a mere SGD 5 taxi fee away and within walking distance to BSC mall and Plaza top 100. Furthermore,... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 29, 2014

Hotel was conveniently located near several key Batam attractions, like Nagoya Hills, A2 Food Court, Chinatown and various other shopping areas. The customer service expressed by Karbel (GM) and his team was top notch, eg they allowed our group of 7 to switch to adjoining rooms. They were friendly and really try to make your stay as pleasant as possible.... More

Was this review helpful? Yes 1
Denny J, General Manager at Swiss-Inn Batam, responded to this review

Batam, 5 July 2014 Dear Guest, Warm regards from Swiss-Inn Batam! Thank you for taking the time to record your comments on tripadvisor.com. We do appreciate for the positive comment regarding your experience while staying with us. We have shared this good news to our staff and team especially to Karbel and Emmy about your compliment. We will definitely make... More

Bandung, Jawa Barat, Indonesia
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 30, 2014

I stayed at this hotel for business trip for 5 days, 19-24 May 2014. The beds were comfortable, clean, and the air conditioner works perfectly. The only issue is there is no variety in breakfast, I always had a same breakfast every morning, which is a bit annoying, other than that, the hotel room was good enough for my trip.... More

Was this review helpful? Yes 1
Denny J, General Manager at Swiss-Inn Batam, responded to this review

Batam, 5 July 2014 Dear Mr. Tommy, Warm regards from Swiss-Inn Batam! Thank you for taking the time to record your comments on tripadvisor.com. We do appreciate for your positive comments regarding our room, have shared to the staff and team as motivation. However, we do apologize for the breakfast variety, have reviewed with the department concerned for immediate improvement.... More

Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 15, 2014

Went here with my wife on our first trip to Batam together. Check in was fuss free. Staffs were very polite and helpful. Room was also very clean. Breakfast was ok with a good spread of food though. Would recommend to anyone and I would definitely stay here again.

Was this review helpful? Yes 1
Denny J, General Manager at Swiss-Inn Batam, responded to this review

Batam, 5 July 2014 Dear Mr. Sani, Warm regards from Swiss-Inn Batam! Thank you for taking the time to record your comments on tripadvisor.com. We do appreciate for the positive comments regarding your experience while staying with us. We have shared to the staffs and team. We are glad that you have a pleasant experience and will make sure that... More

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Additional Information about Swiss-Inn Batam

Address: Komplek Villa Idaman Baloi, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Swiss-Inn Batam 3*
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Also Known As:
Swiss Hotel Batam

46 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style
#4 Best Value Hotel in Batam
Hotel Class
Official Description (provided by the hotel)
Swiss-Inn Batam are a three-star budget hotel in Batam that caters to the discerning traveler looking for good comfort and value for money—perfectly suited to your needs.We are 10 minutes from the city centre, 30 minutes from the Hang Nadim airport, and mere minutes from the ferry terminals. Our inn is enveloped in shops, offices, shopping malls and hawker centers—conveniences by the bucketload. ... more   less 
Number of rooms
128

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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