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Swiss-Belinn Batam

3.5 of 5
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Jl. Prambanan No.1 Jodoh, Riau Islands Province, Indonesia
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Swiss-Belinn Batam
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Ranked #18 of 80 Hotels in Batam
A recent review
3 of 5 stars Reviewed June 8, 2015
Chris B
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109 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Indonesian first
  • Any
English first
  • All months
    (109)
  • Mar-May only
    (33)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (19)
All months
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 8, 2015

the poss: - room price is reasonable. - extra pillow - they give me a room near the balcony, so I can see nice scenery from the window. - nice breakfast, lot of options - they have swimming pool - friendly hotel staffs the cons: - not next to shopping center - the lighting in the room is too dim,... More 

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Batam, Indonesia
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 19, 2015

This is my second stay at Swiss-Belinn Batam. I stay with my sister and her friends. We stay for 3 nights. Overall all good and satisfied. I still like stay in here because very closed to downtown. My second stay better because i get good room to stay. My sister and her friends are very satisfied because i take here.... More 

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Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 3, 2015

Stayed 2 nights at the hotel with family. Service - Front counter staff able to communicate well in English. Food - Breakfast was disappointing. Didn't even top up drinks and food when its finished.Not much choices of food. Room - Air-con doesn't work properly. Although the temp is 18 degree. Small toilet. Yellow stains on towels. No receipts or invoice... More 

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General M, General Manager at Swiss-Belinn Batam, responded to this review

Dear Ms. Syafiqa, Warmest regards from Swiss-Belinn, Batam! Thank you for taking the time to record your comments on tripadvisor.com. We sincerely apologize for the inconvenience experience during your stay with us. Management is taking this matter seriously and have deeply briefed to all departments for review and immediate improvement on all aspects. Training is also continuously conducted to improve... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 8, 2015

Stayed there for 2 nights and booked a 2 bedroom units. Nice room with balcony and kitchen. Also theres a swimming pool and gym.The locations is near the town of Nagoya and just a few minutes drive to the well known Nagoya Hill mall. Theres a nice cosy so called restaurant which served nice and affordable seafood next to the... More 

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Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 30, 2015

The sheets had yellow stains, the bathroom was small, basically the length of my arms wide open. Breakfast was decent but with alot of people in line to eat, so waiting time is expected. Was promised a room on the top floor but somehow despite being promised that on the arrival was given a different floor. Somehow anticipation was diminished... More 

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Singapore, Singapore
1 review
3 of 5 stars Reviewed March 23, 2015

Staff are friendly and helpful. Bus shuttle free ride schedule so confusing that we ended up paying for taxi. Taxi have flat rates, 40000-50000 even if the place is very near. All in all it was a good first visit of Batam.

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 15, 2015

Very friendly however takes them awhile to attend to you as they seem short handed. Service was good. Feels like a condo. Free upgrade to a room with a kitchen, two rooms with 2 queen beds, living room, balcony. Aircon wasn't working and got it fixed very quickly, bed was itchy though we had another bed due to free upgrade... More 

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Singapore, Singapore
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed February 2, 2015

the 2-bedroom apartment i stayed in was really clean. includes 2 bedrooms, 2 bathrooms, 1 kitchen, 1 living room and 1 balcony. they provided several small water bottles and 1 large bottle of water tip: do not use the larger bottle as they charge 30000 rupiah for it. small bottles are free. swimming pool is really clean, we went in... More 

Was this review helpful? Yes 2
Jakarta, Indonesia
Level Contributor
220 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed January 6, 2015

I come for business meeting. The hotel is located near the shopping center and business area. The building and room were well maintained and clean. The breakfast was not bad. The hotel staff were very friendly and helpful.

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 26, 2014

Short weekend in Batam, we took this hotel because of the good price and location, and I was right to do so. This hotel is European standard, and the restaurant is very good, overall the prices in Batam including this restaurant are a bit higher than in Java but still cheap.

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