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Swiss-Belinn Batam

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Jl. Prambanan No.1 Jodoh, Riau Islands Province, Indonesia
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10% off room rate
Swiss-Belinn Batam
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Ranked #13 of 76 Hotels in Batam
A recent review
3 of 5 stars reviewed 5 days ago
Rane2612 Singapore, Singapore
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103 reviews from our community

Traveler rating
    20
    41
    30
    4
    8
See reviews for
25
14
2
17
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Indonesian first
  • Any
English first
  • All months
    (103)
  • Mar-May only
    (29)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (19)
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Singapore, Singapore
1 review
3 of 5 stars Reviewed 5 days ago NEW

Staff are friendly and helpful. Bus shuttle free ride schedule so confusing that we ended up paying for taxi. Taxi have flat rates, 40000-50000 even if the place is very near. All in all it was a good first visit of Batam.

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1 review
4 of 5 stars Reviewed 1 week ago

Very friendly however takes them awhile to attend to you as they seem short handed. Service was good. Feels like a condo. Free upgrade to a room with a kitchen, two rooms with 2 queen beds, living room, balcony. Aircon wasn't working and got it fixed very quickly, bed was itchy though we had another bed due to free upgrade... More 

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Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed February 2, 2015

the 2-bedroom apartment i stayed in was really clean. includes 2 bedrooms, 2 bathrooms, 1 kitchen, 1 living room and 1 balcony. they provided several small water bottles and 1 large bottle of water tip: do not use the larger bottle as they charge 30000 rupiah for it. small bottles are free. swimming pool is really clean, we went in... More 

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Jakarta, Indonesia
Top Contributor
165 reviews 165 reviews
70 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed January 6, 2015

I come for business meeting. The hotel is located near the shopping center and business area. The building and room were well maintained and clean. The breakfast was not bad. The hotel staff were very friendly and helpful.

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 26, 2014

Short weekend in Batam, we took this hotel because of the good price and location, and I was right to do so. This hotel is European standard, and the restaurant is very good, overall the prices in Batam including this restaurant are a bit higher than in Java but still cheap.

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Petaling Jaya, Malaysia
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 30, 2014

The front desk were very helpful and warm. The room was goodthough the view was ok.... The hotel is upgrading their services therefore not much facilities are thr... Their breakfast was basic but eatable however their complimentary dinner was miserable. Hope they could upgrade on tht... Overall it was quit nice to stay there..

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Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2014

Mr Janis made our stay a splendid one. The hotel staff, the front desk, the doormen and the restaurant staff were polite and forthcoming. We noticed one unpleasant sight: The two front desk ladies were seen standing every time we move in and out of the lobby. Upon closer look behind the reception counter, no chairs were provided. Why? Is... More 

Was this review helpful? Yes 1
Denny J, General Manager at Swiss-Belinn Batam, responded to this review

Dear Guest, Warm regards from Swiss-Belinn Batam! Thank you for taking the time to record your comments on tripadvisor.com. We do appreciate for the positive comments regarding the good service of our staffs. We have shared this good news to the staffs and team. We are glad that you have a pleasant experience while staying with us. We will make... More 

Denpasar, Indonesia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

In March 2014 and I'm excited to get a good opportunity to visit the NS, Batam to study the current module fabrication of chemical plant. I plan to go there on 26 th evening and stay there for two days to observe the module construction details. For this visit, we booked a room in Swiss-Belinn Batam with guest name Nyoman... More 

Was this review helpful? Yes 1
Denny J, General Manager at Swiss-Belinn Batam, responded to this review

Dear Guest, Warm regards from Swiss-Belinn Batam! Thank you for taking the time to record your comments on tripadvisor.com. We do appreciate for the positive comments regarding your stay with us. We have shared this good news to the staff and team. We are glad that you have a pleasant experience and will make sure that you have another best... More 

Singapore, Singapore
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 13, 2014

The main perk of staying at this hotel was definitely the people. The staff were all extremely helpful and kind, at the very least taking the extra mile to remember my name, and greeting me with a smile whenever I passed any of them. Making requests and asking questions were easy too due to their friendliness and proficiency in english.... More 

Was this review helpful? Yes 1
Denny J, General Manager at Swiss-Belinn Batam, responded to this review

Dear Guest, Warm regards from Swiss-Belinn Batam! Thank you for taking the time to record your comments on tripadvisor.com. We appreciate for the positive comments regarding the good service of our staffs. We have shared this good news to the team as a motivation. As for the constructive feedback, we have informed to the department concerned for immediate follow-up. We... More 

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 9, 2014

swiss-belinn have been my stay for d past 3 years..first of all the staffs up to d management level will try their very best level to accomadate to my needs/appreciate my stay all this time/with love and respect..their hotels room and service apartment r just wonderful for frenz to be together under one roof..u feel at most comfort zone like... More 

Was this review helpful? Yes 6
Denny J, General Manager at Swiss-Belinn Batam, responded to this review

Dear Ms. Anggun, Warm regards from Swiss-Belinn Batam! Thank you for taking the time to record your comments on tripadvisor.com. We are glad to receive positive reviews regarding your experience while staying with us for the past 3 years. We really appreciate it and have shared this good news to the team as motivation. We will make sure that you... More 

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