The room is spacious and nice, bed is comfortable. However the running water is actually yellow. Wanted to use the bath tub but the water turned out yellow and same for the tap water. When we called the concierge, we had to call twice before their so called engineer came up to check and fix the problem. The "engineers" spend... More

We booked this hotel(a superior room) through a deal. Firstly the hotel provided two single beds in a room to us(a married couple). When we asked them to provide a room having double bed, the supervisor and manager of the hotel started making stories that in the superior room, there are only 2 sigle beds. When I checked the occupancy... More

The hotel has some good points - a nice modern reception, good value and tasty food (breakfasts and dinners), cheap spa ($15 sgd for 60min massage) and staff keen to TRY and help. Unfortunately, despite staff efforts, the lack of English (and training) meant our experience was peppered with inconvenience... - Efforts to arrange for an extra couple of pillows... More

Imposing structure, especially the driveway and the lobby. You are greeted by lots of square footage as you enter the reception area. Very well maintained and grandiose. Location wise, seriously, its Batam. Nothings really that far away though you might probably have to cab around.Hunt for the cabs charging by meter, a little extra work but a lot of extra... More

nice and cozy hotel,good looking,elegant building,friendly front office staff,average rooms,too much chlorine,bad towels,salty foods.spacy lobby,luxury ornaments But i would stay at this hotel again when i visited batam again.

During my family (myself wife and my 1.5 yrs kid) trip to Batam from Singapore, stayed in this Harmoni One hotel. We enjoyed the stay. Hotel is really very good to the standards. Couple of minor things (may be for further improvement) 1. The room we stayed did not have bath towels by default. Service person supplied it on calling... More

you can access this imposing white couloured building through two entrances. one is the drive in where you cab or whatever transportation you are using will drop you. the other is a side entrance where you have to climb a flight of steps to reach the lobby area. the lobby is huge and impressive but there are no signs of... More

although the location is far off, after the day tour...you'd want to stay in a hotel like this. You will be greeted with welcome drinks, Pool is at the rooftop and free use of their gym. The only bad thing about the hotel is that they don't have wifi connection. During our stay, the chinese restaurant just opened so we... More

Nowadays people go batam with purchased coupon from those deal website, and my husband & me also did that. We bought the coupon from deal.com at SGD48 with 2way ferry tickets+ 1hr full body massage+ 8course seafood lunch + 1night harmoni stayed with buffet breakfast. check in : the lobby is huge & grand as they have 3 counter to... More