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All 75 Batam hotels

Pacific Palace Hotel

3.5 of 5 Hotel   |   Jln Duyung Sei Jodoh, Riau Islands Province 29432, Indonesia
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Pacific Palace Hotel
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Ranked #28 of 75 Hotels in Batam
A recent review
4 of 5 stars Reviewed December 19, 2011
Tan L Singapore, Singapore
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115 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Pacific Palace Hotel
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Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 19, 2011

My husband & I stayed for a night on 4 Dec 2011. The counter staff, security guards & waiters we met were very polite. The room was also very clean except the towel. The room has hair dryer, toothbrush, slippers, free mineral water, shampoo & body gel. There were cartoon & movie channels on the LCD TV too. We love... More 

Was this review helpful? Yes 2
Sydney, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 14, 2011

upon arrival, we were told that our check in time would be delayed. 2 hours later, we got the keys to our rooms only to find it a mess. The room clearly wasnt cleaned by the chamber maids as there was quite a fair amount of dust on the table. The bedsheets were unhygienic as there were some stains here... More 

Was this review helpful? Yes 3
Singapore, Singapore
15 reviews 15 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed December 13, 2011

Opted for this hotel from our usual hotel as we wanna try a hotel in the city. Sure, it makes you feel like entering Titanic in the lobby. Check in was normal and proceed to the cabin room. Overage looking room with no carpeting. There are only 2 bedside lamps to light up the whole room. They is a study... More 

Was this review helpful? Yes 2
Singapore River, Singapore
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 12, 2011

We were given a corner room, once enter e smoking smell was quite strong When in to check, every cupboard was dusty, dining table dirty, bed sheet got blood stain. Worst of all got spiderweb at all room. Did the staffs ever clean e room? Toilet door cannot be lock but fridge lock. Why was the fridge locked? In conclusion,... More 

Was this review helpful? Yes 9
Singapore, Singapore
3 reviews 3 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed December 12, 2011

Arranged a trip from 10 to 11 Dec on a weekend and was quite disappointed with the service and the rooms provided by the 4 star hotel. Booked a group trip via Planet Travel Pte Ltd, a local travel agency and requested for 6 superior rooms and 1 executive suite. On arriving, the main lobby is grand and well decorated... More 

Was this review helpful? Yes 10
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 23, 2011

Bought trip thru Deal.com with seafood lunch, local performance, 1 day city tour. Hotel is great. We went on a Monday, so there's practically no crowd at all. Dinner provided at hotel is alacart buffet Dim Sum, consider good. Only 4 of us in the whole resturant. Serving is slow but was ok as we're really taking our own sweet... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2011

Was there with 6 other pax. I was served a glass of orange juice while doing registration. This is indeed an heartfelt gesture even though it's a glass of water. You just appreciated at that time when you're thrist. The buffet "dim sum" in the hotel is superb, although waitress are blurred. But they are helpful. Just wonder it might... More 

Was this review helpful? Yes 1
Western australia
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 13, 2011

this is the best 4 star hotel i have stayed in. The service is impeccable, check-in prompt and friendly. Buffet breakfast was quite good. Some hot dishes were cool but i did get there just before 10am (closing) The room was fantastic, on top floor had great view from the balcony. The king size bed was very comfortable. The tv... More 

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Senior Contributor
34 reviews 34 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed September 23, 2011

I bought a deal voucher for this hotel. It includes a half day tour and 2d1N stay at this hotel Half day tour: A complete waste of time except for some temple visit. it was our first time going Batam with a half day tour. We went 1) polo Ralph store 2) some t-shirt stores 3) some biscuits shop 4)... More 

Was this review helpful? Yes 2
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed September 6, 2011

Was there for a 2d trip with another young couple with their toddler daughter. We were there just for a night. Both of us,ladies, did spa (foot reflex and whole body massage)...It was rather refreshing and good break to rejuvenate. Hotel serves us dinner and breakfast. Assumptious food and we were spoilt for buffet choices. Great Victorian/Greek architecture. Loved the... More 

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Additional Information about Pacific Palace Hotel

Address: Jln Duyung Sei Jodoh, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Pacific Palace Hotel 3.5*
Number of rooms: 180
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Also Known As:
Pacific Palace Batam
Pacific Palace Hotel Batam
Hotel Style:
#15 Spa Hotel in Batam

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