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Pacific Palace Hotel

Jln Duyung Sei Jodoh, Riau Islands Province 29432, Indonesia
Hotel amenities
Pacific Palace Hotel
Best prices for: 1 room 1 guest
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Ranked #32 of 78 Hotels in Batam
A recent review
3 of 5 stars Reviewed January 18, 2012
Spartacus_x24x Singapore, Singapore
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126 reviews from our community

Traveler rating
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    47
    41
    13
    11
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Pacific Palace Hotel
See the most recent reviews
Singapore, Singapore
Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 18, 2012

I stayed at this hotel for 2 days 1 night , honestly I love the rooms but I do not quite like the location of the hotel .. Basically there's no nearby shopping mall

Was this review helpful? Yes 4
Singapore City, null, Singapore
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 12, 2012

Our trip is brought through Groupon(2D1N) with an extension of 1N stay for 4 people. After reading though all the reviews posted before heading off to Batam, I am mentally prepared for the bad service, food and hygiene from the hotel. During our stay in the hotel, everything is better than what we have expected. Once upon arrival, we waited... More 

Was this review helpful? Yes 9
Singapore, null, Singapore
2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 6, 2012

I went to this hotel during Christmas Holidays and I was diappointed. The hotel front desk staff, made us wait and did not entertain us, like we were non existent. I even had to take the welcome drink myself. My husband came later to join me in the hotel, and when I asked for a clean glass, the reception staff... More 

Was this review helpful? Yes 6

Travelers are raving about these Batam hotels

Singapore, Singapore
Contributor
12 reviews 12 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 2, 2012

The hotel was unique; staffs were amazing and approachable; and the service they have provided us was excellent! They are all smiles to provide service and though it was buy that time coz it's holiday season, they never showed dismay on their faces. We enjoyed our room #407, we only had one concern about the toilet, it's really small. The... More 

Was this review helpful? Yes 3
Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 24, 2011

i have been to a few hotels in batam but i really liked this one . why u may ask? that is because i loved their breakfast omelet station was fantastic , hotel's concept is abt Greek mythology - something different than ur normal hotels Deco. the staff were prompt and friendly. there is a disco in the lower back... More 

Was this review helpful? Yes 1
Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 20, 2011

Before arrival, we have requested for king size bed. After check in, we were told that rooms do not have towels and will be send later once the towels are available. When we got to the room, we were given 2 single beds and the room was dim and gloomy. Aircon was not cold, room was dirty and the worst... More 

Was this review helpful? Yes 2
Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 19, 2011

My husband & I stayed for a night on 4 Dec 2011. The counter staff, security guards & waiters we met were very polite. The room was also very clean except the towel. The room has hair dryer, toothbrush, slippers, free mineral water, shampoo & body gel. There were cartoon & movie channels on the LCD TV too. We love... More 

Was this review helpful? Yes 2
Sydney, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 14, 2011

upon arrival, we were told that our check in time would be delayed. 2 hours later, we got the keys to our rooms only to find it a mess. The room clearly wasnt cleaned by the chamber maids as there was quite a fair amount of dust on the table. The bedsheets were unhygienic as there were some stains here... More 

Was this review helpful? Yes 3
Singapore, Singapore
Contributor
17 reviews 17 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed December 13, 2011

Opted for this hotel from our usual hotel as we wanna try a hotel in the city. Sure, it makes you feel like entering Titanic in the lobby. Check in was normal and proceed to the cabin room. Overage looking room with no carpeting. There are only 2 bedside lamps to light up the whole room. They is a study... More 

Was this review helpful? Yes 2
Singapore River, Singapore
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 12, 2011

We were given a corner room, once enter e smoking smell was quite strong When in to check, every cupboard was dusty, dining table dirty, bed sheet got blood stain. Worst of all got spiderweb at all room. Did the staffs ever clean e room? Toilet door cannot be lock but fridge lock. Why was the fridge locked? In conclusion,... More 

Was this review helpful? Yes 9
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