the front desk was slow, 3 staffs but 2 attending to 1 customer. the place was clean n an european kind of style. anyway the breakfast could have done better, alot, end up my friend n i ended having porridge n egg. the room was spacious but not very clean. we found some used matachsticks n dirt around the sleeping... more

A different setting for a hotel. Gives the feeling of like going into a cruise ship. Rooms are ok, relatively clean though a bit small and no bath tub. I was there in late Oct 2008 but I can see signs of wear and tear. Unless they keep up it will not be well maintained. When I checked in at... more

I stayed a few nights at the hotel because of a trade show. It is a brand new hotel right next to the brand new Harbour Bay ferry terminal (previously a workers’ ferry terminal at Batu Ampar). Transportation is very convenient but I did not go shopping. The hotel has a grand entrance but service was average, there was not... more

this hotel is among the newer hotels in batam and the nearest to the harbourbay ferry terminal....this year ive only been to batam twice..so decided to try a new hotel..previously stayed at Holiday inn....well here are my observation... for those who wants a good and cheap hotel,this one might be for u...i stayed at a junior suite, rm 633..got a... more

As I am a frequent visitor to Batam and loved trying new hotels, Pacific palace is the obvious choice for me and my foster daughter from A&M Texas University and her friends. It has a disco, swimming pool with jacuzzi,sauna and a baby pool too. At rupiahs 399,000 for superior room incl b/fast for 2 it was a real bargain.With... more

My family and I have just returned from your Hotel in Batam and I would like to provide some feedback on my experience in your hotel. To begin with, the hotel was not at all what we had been led to expect from your brochure. We have book a Pacific Suite suites Room & 2 Superior rooms + 1 baby... more

Stay: 30th June 2008 - 1st July 2008 The hotel is brand new and having a soft launch the moment we were there. one of the best hotels in batam at the moment I think. Unique architecture, built like a replica of a cruise ship with grand ancient greece-themed interiors. Modern, tastefully minimalist designed rooms, very spacious rooms. (even for... more

Hi everyone, i just want to know how can those ppl went to this hotel and still say it is good and super clean. when we arrive, we are amaze by the Greek looking palace. But what amaze us is also the super slow and lousy service at the counter. When we finally check in, we wanted to have a... more

I've been here with my family last weekend (1st June 2008). It was an amazing hotel. All the facilities are new and the superior room we took was very huge and super clean. Exterior: The cruise/ship design that look so great. Interior: It taken from the roman and greek + yunani (I guest) architecture and It was very beautiful and... more