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Bisanta Bidakara

Jl. Tegalsari 77-85, Surabaya 60262 , Indonesia
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35 Reviews from our TripAdvisor Community

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Traveler rating
    3
    12
    14
    2
    4
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16
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Any
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  • All months
    (35)
  • Mar-May only
    (10)
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    (14)
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    (4)
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Manado, Indonesia
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed June 23, 2015

This hotel is quite good. Only a few things have to be adjust, such as the workers have to be more polite and helpful. I have a few uneasy experience during my 2 nights stay there. The swimming pool is quite dirty. But since its situated in the middle of Surabaya, it is easy to find food nearby to the... More 

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Surabaya, Indonesia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 16, 2015 via mobile

A very good hotel. Nice locatioan and easy access to go to anywhere. The room and breakfast were nice.Staff also sincere and give a warm hospitality.This hotel also has a swimming pool.An old hotel but handle with a good care.Will stay here again if I have a business trip again in Surabaya.

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed November 20, 2014

I booked this hotel via pegipegi.com for two rooms in early morning, 19th Nov 2014. When I got there at night the reservation said that they only received 1 room for 1 booking. The women on reservation didn't manage this well and they just left me sitting on lobby for an hour. I already told them with the receipt of... More 

Was this review helpful? Yes 7

Travelers are raving about these Surabaya hotels

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 6, 2014

I choosed stay @ bisanta hotel because the location near by triangle area which provides business, shopping n cullinary complex so I can easily reached them to fulfill my needs. The Hotel have complete faciliies such as Swimming pool, fitness and spacious restaurant for breakfast , lunch and dinner. I do really enjoy stay in there.

Was this review helpful? Yes 5
Jakarta, Indonesia
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed March 8, 2014

My company reserved this hotel because it's close to my work destination. The room was very outdated but spacious. It will takes around 10 minutes walk to the nearest mall, and I enjoyed walking around the hotel at night to get the feel of the city.

Was this review helpful? Yes 5
Depok, Indonesia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 4, 2014

We had several times using this hotel and services (including Hotel's Spa). The room was quite spacious, especially for both of us. The Hotel consisting of the brand new and the old shape room, but both of all, are clean, and enjoyable Near to the central of Surabaya;Tunjungan Plaza, so the hotel is easy to reach by everyone, especially for... More 

Was this review helpful? Yes 1
Penang Island, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 1, 2014

I would like to stress that having travelled a few destinations around Indonesia last year, I have not found a hotel as bad as Bisanta Hotel in Surabaya. I checked into the hotel on 27 Dec for 2 nights. I asked for High floor rooms with a view. The receptionist did not make any effort to look into the request.... More 

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
Level Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed December 11, 2013

We stay here for 1 night, the room we got quite small but acceptable. Its also old room I think. This hotel near tunjungan plaza (shopping place). There was welcome drink and the breakfast was good because there were so much food choice! Am not satisfied with the wifi, we got the login for wifi but we can't access it!... More 

Was this review helpful? Yes 1
Limerick, Ireland
Level Contributor
54 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed July 8, 2013 via mobile

Stayed here just for one night as I had a flight out of Surabaya next morning. Surabaya is not really a tourist orientated city in my view so that's the reason why I only stayed there one night. The hotel is ok, the doormen in sort of uniform make it look the part but inside is rather shabby. It had... More 

Was this review helpful? Yes 2
Magelang, Indonesia
Level Contributor
209 reviews
187 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
1 of 5 stars Reviewed May 9, 2012

I slept in this hotel for 2 nights. The cons: old room with dusty carpet, aisle with bad odor. On my first morning when I tried to get my breakfast early in 6 AM, the restaurant was full and crowded like a market. I stayed at 404 and unfortunately room 411 is under renovation. I can understand if the sounds... More 

Was this review helpful? Yes 4
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