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All 76 Surabaya hotels

Singgasana Hotel Surabaya

4.0 of 5 Hotel   |   Gunungsari Street, Surabaya 60224, Indonesia
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Singgasana Hotel Surabaya
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Ranked #34 of 76 Hotels in Surabaya
A recent review
3 of 5 stars reviewed 1 week ago
marchelly b Bali, Indonesia
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67 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bali, Indonesia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at singgasana about end of october 2014 attending my friend wedding, im lucky i can experience to stay at this wonderfull place, it was hot day when i visit there,i thougt our room were ready for us but we need to wait about 1 hour to get our room done, it was busy period, im surprise to get... More

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info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Dear Mrs, Marchelly b Thank you for staying with us and we appreciate your kind comments. I have shared your comments with all concerns and allow appropriate action to be taken. I was certainly disappointing to hear your experience. I do however value your comments as these enable us to maintain the standards you expect from Singgasana Hotel Surabaya. Please... More

Corryong, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel provides a quiet respite from the hustle and bustle of Surabaya. It is convenient to the airport and the town centre. Staff are friendly and helpful. Rooms are a little tired but clean. It is quiet and the pool is fantastic. A taxi to restaurants in the city is not expensive. A great place for female travellers or... More

Was this review helpful? Yes 1
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Dear Mrs Jojo Warmest greeting from Singgasana Hotel Surabaya Thank you for staying with us and we appreciate your kind comments. We are looking forward to extend our hospitality to you again. With kind regards, Budhy Guntur Iriansah – General Manager. More

Gold Coast, Queensland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 13, 2014

We stayed 4 nights leaving our belongings in the room whilst going to Mt Bromo. The hotel outdoor surrounds are very lovely with a lovely pool area. Rooms are nicely decorated with good strength wifi in all areas. Even though there are different eating areas they have the same menu which is well priced but drinks are more expensive than... More

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info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review
Google Translation

Yth. Bapak / Ibu Millikid, Terima kasih atas kepercayaan Anda memilih Singgasana Hotel Surabaya sebagai tempat menginap bagi Anda. Kami... More

1 review
1 of 5 stars Reviewed June 7, 2014

No proper system No proper internet wifi Very long walking from lobby to the room very less enjoyment compared to other hotels Far from main city Decoration is good We stayed three days but in vein We got it a bit cheeper as we booked from kaha hotel tourism booking

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info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Dear Sir, Subhashc Thank you for staying with us and we appreciate your kind comments. I have shared your comments with all concerns and allow appropriate action to be taken. I was certainly disappointing to hear your experience. I do however value your comments as these enable us to maintain the standards you expect from Singgasana Hotel Surabaya. Please accept... More

Melbourne, Australia
Contributor
20 reviews 20 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 23, 2014

The grounds of this hotel are surrounded by mosques and dusty bustling streets full of bikes, cars and grimy life. On the way in, as the front gate of the location is passed, the noise and hectic traffic is left behind. Amazing contrast inside. I felt like I was home. Staff are tremendous. The restaurants, rooms, pools and general cleanliness... More

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info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Dear Mr. Paul, Warmest greeting from Singgasana Hotel Surabaya Thank you for staying with us and we appreciate your kind comments. We are looking forward to extend our hospitality to you again. With kind regards, Budhy Guntur Iriansah – General Manager. More

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 21, 2014

I was booking a beautiful room for 4 nights and everything which can go wrong went wrint from the second night. I had a perfect junior suite - luxury flooring - quiet - sophisticated. I was extremely happy to find this place inmidst of this bustling city of surabaya. Its really hard to find a gem like this in the... More

Was this review helpful? Yes 1
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Dear Mr Allthegoodthing Thank you for staying with us and we appreciate your kind comments. I have shared your comments with all concerns and allow appropriate action to be taken. I was certainly disappointing to hear the incident. I do however value your comments as these enable us to maintain the standards you expect from Singgasana Hotel Surabaya. Please accept... More

Asia
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 27, 2013

As a first timer in Surabaya I stayed for a few nights in Singgasana Hotel. It formerly used to belong to the Hilton chain and I could tell that it had seen better days then. The signs of decay are visible and I reckon the management is having a hard time to keep the vast premises in shape. It sort... More

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info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Dear Mr. .... Thank you for staying with us and we appreciate your kind comments. I have shared your comment with all concerns. As our concept, we are still on progress to upgrade and renovate hotel facilities to meet our guest expectation. Once again thank you and we look forward to extending out hospitality to you again. With kind regards,... More

Malang, Indonesia
Top Contributor
75 reviews 75 reviews
27 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed August 27, 2013

Just like a garden hotel, beside golf country. Full of trees complete with jogging track. Very quiet hotel that you couldnt find in surabaya, with very affordable price. Easy access to centre of Surabaya.Large olympic scale swimming pool. Large n clean rooms. Remarkable dinner with multy various menus. For business or just leisure, this hotel was perfect choice.

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info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Dear Mr. Luken Just like a garden hotel, beside golf country. Full of trees complete with jogging track. Very quiet hotel that you couldnt find in surabaya, with very affordable price. Easy access to centre of Surabaya.Large olympic scale swimming pool. Large n clean rooms. Remarkable dinner with multy various menus. For business or just leisure, this hotel was perfect... More

Bandung, Indonesia
1 review
4 of 5 stars Reviewed August 5, 2013

the first thing crossed in mind when I visited this hotel was perfect! the hotel is very quite and calm. The place is not that far from city, the foods are tasty and it also has many kinds of reccommended local foods, the bathroom is unique, the staffs are friendly and helpful. However, the hotel needs more trees to prevent... More

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info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Vini2001 Bandung, Indonesia “Perfect runaway” reviewed August 5, 2013 Thank you for staying with us and we appreciate your kind comments. Delighted to inform you that we are in the process of trees plantation around the hotel area which makes the Singgasana Hotel Surabaya as a huge green space to help the city breathe, supporting in city environment program. We... More

Singapore, null, Singapore
Contributor
13 reviews 13 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 24, 2013

We stayed at Singgasana Hotel for my sister wedding in Surabaya. First impression of the hotel was nice and cozy; however the staff seemed to take their own sweet time to do things. We were promised that we could check in at 2pm, however we stood there in front of reception to check in at almost 4pm there was still... More

Was this review helpful? Yes 1
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Additional Information about Singgasana Hotel Surabaya

Address: Gunungsari Street, Surabaya 60224, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Singgasana Hotel Surabaya 4*
Number of rooms: 150
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Also Known As:
Singgasana Hotel Surabaya Java

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