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All 73 Surabaya hotels

Singgasana Hotel Surabaya

4.0 of 5 Hotel   |   Gunungsari Street, Surabaya 60224, Indonesia
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Singgasana Hotel Surabaya
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70%
Ranked #35 of 73 hotels in Surabaya
A recent review
4 of 5 stars Reviewed June 13, 2014
millikid Gold Coast, Queensland
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59 people have reviewed this hotel

Traveler rating
    10
    33
    8
    3
    5
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15
9
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21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Gold Coast, Queensland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 13, 2014

We stayed 4 nights leaving our belongings in the room whilst going to Mt Bromo. The hotel outdoor surrounds are very lovely with a lovely pool area. Rooms are nicely decorated with good strength wifi in all areas. Even though there are different eating areas they have the same menu which is well priced but drinks are more expensive than... More

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info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review
Google Translation

Yth. Bapak / Ibu Millikid, Terima kasih atas kepercayaan Anda memilih Singgasana Hotel Surabaya sebagai tempat menginap bagi Anda. Kami... More

1 review
1 of 5 stars Reviewed June 7, 2014

No proper system No proper internet wifi Very long walking from lobby to the room very less enjoyment compared to other hotels Far from main city Decoration is good We stayed three days but in vein We got it a bit cheeper as we booked from kaha hotel tourism booking

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info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Dear Sir, Subhashc Thank you for staying with us and we appreciate your kind comments. I have shared your comments with all concerns and allow appropriate action to be taken. I was certainly disappointing to hear your experience. I do however value your comments as these enable us to maintain the standards you expect from Singgasana Hotel Surabaya. Please accept... More

Melbourne, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 23, 2014

The grounds of this hotel are surrounded by mosques and dusty bustling streets full of bikes, cars and grimy life. On the way in, as the front gate of the location is passed, the noise and hectic traffic is left behind. Amazing contrast inside. I felt like I was home. Staff are tremendous. The restaurants, rooms, pools and general cleanliness... More

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info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Dear Mr. Paul, Warmest greeting from Singgasana Hotel Surabaya Thank you for staying with us and we appreciate your kind comments. We are looking forward to extend our hospitality to you again. With kind regards, Budhy Guntur Iriansah – General Manager. More

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 21, 2014

I was booking a beautiful room for 4 nights and everything which can go wrong went wrint from the second night. I had a perfect junior suite - luxury flooring - quiet - sophisticated. I was extremely happy to find this place inmidst of this bustling city of surabaya. Its really hard to find a gem like this in the... More

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info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Dear Mr Allthegoodthing Thank you for staying with us and we appreciate your kind comments. I have shared your comments with all concerns and allow appropriate action to be taken. I was certainly disappointing to hear the incident. I do however value your comments as these enable us to maintain the standards you expect from Singgasana Hotel Surabaya. Please accept... More

Ubud, Indonesia
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 27, 2013

As a first timer in Surabaya I stayed for a few nights in Singgasana Hotel. It formerly used to belong to the Hilton chain and I could tell that it had seen better days then. The signs of decay are visible and I reckon the management is having a hard time to keep the vast premises in shape. It sort... More

Was this review helpful? Yes 1
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Dear Mr. .... Thank you for staying with us and we appreciate your kind comments. I have shared your comment with all concerns. As our concept, we are still on progress to upgrade and renovate hotel facilities to meet our guest expectation. Once again thank you and we look forward to extending out hospitality to you again. With kind regards,... More

Malang, Indonesia
Top Contributor
53 reviews 53 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 27, 2013

Just like a garden hotel, beside golf country. Full of trees complete with jogging track. Very quiet hotel that you couldnt find in surabaya, with very affordable price. Easy access to centre of Surabaya.Large olympic scale swimming pool. Large n clean rooms. Remarkable dinner with multy various menus. For business or just leisure, this hotel was perfect choice.

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info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Dear Mr. Luken Just like a garden hotel, beside golf country. Full of trees complete with jogging track. Very quiet hotel that you couldnt find in surabaya, with very affordable price. Easy access to centre of Surabaya.Large olympic scale swimming pool. Large n clean rooms. Remarkable dinner with multy various menus. For business or just leisure, this hotel was perfect... More

Bandung, Indonesia
1 review
4 of 5 stars Reviewed August 5, 2013

the first thing crossed in mind when I visited this hotel was perfect! the hotel is very quite and calm. The place is not that far from city, the foods are tasty and it also has many kinds of reccommended local foods, the bathroom is unique, the staffs are friendly and helpful. However, the hotel needs more trees to prevent... More

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info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Vini2001 Bandung, Indonesia “Perfect runaway” reviewed August 5, 2013 Thank you for staying with us and we appreciate your kind comments. Delighted to inform you that we are in the process of trees plantation around the hotel area which makes the Singgasana Hotel Surabaya as a huge green space to help the city breathe, supporting in city environment program. We... More

Singapore, null, Singapore
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 24, 2013

We stayed at Singgasana Hotel for my sister wedding in Surabaya. First impression of the hotel was nice and cozy; however the staff seemed to take their own sweet time to do things. We were promised that we could check in at 2pm, however we stood there in front of reception to check in at almost 4pm there was still... More

Was this review helpful? Yes 1
Padang, Indonesia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 21, 2013

It's my fourth time stay at Singgasana Hotel..Its a big hotel and green anywhere..The room is good but there is no internet access inside the room.I must go to the lobby hotel to access trip advisor.For the breakfast they have a lot of variety.. The final conclusion is the price balance with the quality..

Was this review helpful? Yes 1
surabaya
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 9, 2013 via mobile

Trees, plants are everywhere. They have bunnies running around free in the garden near the swimming pool. My room have wood floor. It really is spacious. I stay in executive room for one night and the service is good. Any complaints and questions will be taking care politely and quite fast. I only give 4 both for cleanliness and location.... More

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Additional Information about Singgasana Hotel Surabaya

Address: Gunungsari Street, Surabaya 60224, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Singgasana Hotel Surabaya 4*
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Also Known As:
Singgasana Hotel Surabaya Java

49 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#14 Luxury Hotel in Surabaya #19 Spa Hotel in Surabaya
Hotel Class
Official Description (provided by the hotel)
Singgasana Hotel Surabaya is located at Indonesia. It offers 120 rooms and 4 self contained villas, all of which have a cable television, Internet access and telephone, mini-bar, and private toilet and bath with tub and shower. Some of its amenities include airport/city transfers and car rental, business center and currency exchange, banquet and meeting venues, and swimming pool and spa. While staying here, you can visit some interesting places like Surabaya Zoo, Heroes Monument, and Safari Park. ... more   less 
Number of rooms
150

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