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Singgasana Hotel Surabaya

Gunungsari Street, Surabaya 60224, Indonesia
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1 room 1 guest
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Singgasana Hotel Surabaya
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101 Reviews from our TripAdvisor Community

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Traveler rating
    14
    59
    16
    4
    8
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30
15
3
33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • Indonesian first
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English first
  • All months
    (101)
  • Mar-May only
    (24)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (18)
All months
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are going to surabaya with your kids, definitely staying here is a good option.the pool is big, kids can do "flying fox" across the pool.it also has kids playground and bike rental.my kids are very excited for our spacious room and good air conditioned.this is a "javanese" style of resort, wooden interior and corridor, maybe you'll find it... More 

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Jakarta
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

All rooms are on ground, in very large complex, surrounding with trees and gardens. In center loop there is a nice pool ... try to get room that facing or at least surrounds the pool. Central aircond per cluster (10 rooms), its outlets in middle of room facing downwards, you will get sick below it (around chair and tea table).... More 

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Surabaya, Jawa Timur, Indonesia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 29, 2015

I live here in Surabaya, and i spending my time here, they have the best view and theme, it's like i'm not in Surabaya anymore. For me, this hotel is the best runaway from stress. They have a very nice and clean swimming pool, poolside bar, spa place next to the swimming pool and the hotel surrounded by a very... More 

Was this review helpful? Yes 1
Surabaya, Indonesia
Level Contributor
66 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed June 5, 2015

I was impressed with the sheer size of land being occupied by this hotel, especially because it is located in the middle of Surabaya. However, that impression was soon gone when I start to look in more detail on the facilities, because those are started to faded and falling apart. Apparently they don't have enough people to maintain this hotel... More 

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Singapore, Singapore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 4, 2015

Me and my friends checked in for a night at Surabaya, after our trip to Mount Bromo. We were surprised by the hotel ambience. It looked royal , with all the wood work and open spaces. The pool is the biggest I have ever seen it hotels.The rooms were neat and good.It seems this hotel was there for some time,... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 16, 2015

surabaya, 00.45 pm i'm still waiting for almost 2 hours for my last night reservation... and till now the room still not ready.... there's no welcome drink... there's no smile.... better changed your FO desk officers la...

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Travelers are raving about these Surabaya hotels

Beijing Region, China
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 11, 2015

I love the atmosphere of the hotel, the hospitality of the staff and an artistic atmosphere of this hotel, large swimming pool and a warm, large and spacious gardens with old trees, making the atmosphere a bit spooky, but I like hahaha. In fact, I already stayed in this hotel for more than 6 months while completing the project in... More 

Was this review helpful? Yes 1
Bali
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 3, 2015

spend a night here with family in their Executive Deluxe Room, the room was clean and good lay out despite the aging product. Large swimming pool and breathtaking greenery inside the premises. Should have stayed min 2 nights so we can really experience the hotel while in Surabaya. Location bit off the city center but really worth a while to... More 

Was this review helpful? Yes 1
Den Haag
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 26, 2015

Resort hotel that could take a bit (bathrooms) of refurbishment. Excellent rooms. Great breakfast. Very large pool. Very nice and fresh cuisine with in garden restaurant. Amazing very friendly staff. This will be my number one choice for my next trip to Surabaya. And last but not least I can not imagine one other place in the world that offers... More 

Was this review helpful? Yes 1
Jakarta, Indonesia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 4, 2015

What a day. My colleages here Already booked a room here. I came at 9.30pm. The loby is dark. I guess There's some problem with electricity, and genset is not working. Can't checked in until 10.15 pm. After waiting for 45 mins, reception gave me room #418, (open the room with master key, since electricity wasn't working yet. Found out... More 

Was this review helpful? Yes 1
info_singgasana, General Manager at Singgasana Hotel Surabaya, responded to this review

Dear Mrs. Juju_ajah Thank you for staying with us and we appreciate your kind comments. I have shared your comments with all concerns and allow appropriate action to be taken. I was certainly disappointing to hear your experience. I do however value your comments as these enable us to maintain the standards you expect from Singgasana Hotel Surabaya. Please accept... More 

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