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All 74 Surabaya hotels

Mercure Surabaya

4.0 of 5 Hotel   |   Jl Raya Darmo 68-78, Surabaya 60264, Indonesia
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Mercure Surabaya
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Ranked #12 of 74 Hotels in Surabaya
A recent review
4 of 5 stars reviewed 2 weeks ago
Andy_Wu Malang, Indonesia
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305 reviews from our community

Traveler rating
    49
    177
    67
    6
    6
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69
33
38
119
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Amsterdam, The Netherlands
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here 1 night during my travels through Java. The hotel was a great place to relax and the staff was very friendly (the English of the staff is above average for this area I think). The gym is also quite nice!

Was this review helpful? Yes
Sugito A, General Manager at Mercure Surabaya, responded to this review

Dear Mr. SoeradJR, I would like to thank you for choosing Mercure Grand Mirama Surabaya for your stay and share positive comment. I was very delighted to know that you would love to recommend Mercure Grand Mirama Surabaya to anyone who would like to stay in Surabaya city. Your comments on the our staff English, we will follow up and... More

Bali
Contributor
16 reviews 16 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 3, 2014

This is our second stay at Mercure. Service was great. Everyone at the reception was informative and helpful. Considering that it was during a Moslem holiday, some of them worked extra hours and often covered for their colleagues' responsibilities, all with a smile and made you feel special. If you have a status with Le Club, this hotel acknowledges and... More

Was this review helpful? Yes
Sugito A, General Manager at Mercure Surabaya, responded to this review

Dear Princess Seun, I would like to thank you for choosing Mercure Grand Mirama Surabaya for your stay and share positive comment. I was very delighted to know that you would love to recommend Mercure Grand Mirama Surabaya to anyone who would like to stay in Surabaya city. Your comments on the service provided by our staff are most gratifying... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2014

It was my third experienced stay in mercure surabaya. All the facilities is good. I always recommended this hotel to my friend and later if come to surabaya, i will choose mercure. Breakfast is good with many choices. The room also good.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sugito A, General Manager at Mercure Surabaya, responded to this review

Dear Mr. Iwan C, I would like to thank you for choosing Mercure Grand Mirama Surabaya for your stay and share positive comment. I was very delighted to know that you would love to recommend Mercure Grand Mirama Surabaya to anyone who would like to stay in Surabaya city. Your comments on the service provided by our staff are most... More

Pune, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 21, 2014

Well, let me first say that all my staying choices I mostly make based on TRIPADVISOR reviews and after returning from Surabaya today, I decided to write this review immediately. I stayed for 1 night during my business trip to Tuban so as to take the early morning flight. Arrived in hotel around 5 pm in the midst of heavy... More

Was this review helpful? Yes 1
Sugito A, General Manager at Mercure Surabaya, responded to this review

Dear Mr. Mukhare, I would like to thank you for choosing Mercure Grand Mirama Surabaya for your stay and share positive comment. I was very delighted to know that you would love to recommend Mercure Grand Mirama Surabaya to anyone who would like to stay in Surabaya city. Your comments on the service provided by our staff are most gratifying... More

Kuala Lumpur, Malaysia
Contributor
20 reviews 20 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 11, 2014

Stayed 2 nights. Beds are comfortable, tv channels have great selection and staffs are nice. Breakfast selection is good. Kids enjoyed their small pool. Wifi is free. Location is ok, quite near to the city centre.

Was this review helpful? Yes 1
Sugito A, General Manager at Mercure Surabaya, responded to this review

Dear Mr. Danny, I would like to thank you for choosing Mercure Grand Mirama Surabaya for your stay and share positive comment. I was very delighted to know that you would love to recommend Mercure Grand Mirama Surabaya to anyone who would like to stay in Surabaya city. Your comments on the service provided by our staff are most gratifying... More

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Additional Information about Mercure Surabaya

Address: Jl Raya Darmo 68-78, Surabaya 60264, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Surabaya 4*
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Also Known As:
Mercure Surabaya Hotel Surabaya
Mercure Surabaya Java

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