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All 74 Surabaya hotels

Mercure Surabaya

4.0 of 5 Hotel   |   Jl Raya Darmo 68-78, Surabaya 60264, Indonesia
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Mercure Surabaya
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Ranked #14 of 74 Hotels in Surabaya
A recent review
4 of 5 stars reviewed 1 week ago
SALIM34 Banjarmasin, Idn
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312 reviews from our community

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    182
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Surabaya, Jawa Timur, Indonesia
1 review
4 of 5 stars Reviewed 4 weeks ago

What remarkable about this hotel is the restaurant, I really like how they serve local food in an original and interesting style. It's also tasty... At breakfast time there was more food varieties in comparison with lunch and dinner. To me this hotel is good for business trip, but not so much if you plan to spend more time enjoying... More

Review collected in partnership with this hotel

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Sugito A, General Manager at Mercure Surabaya, responded to this review

Dear Mr/Mrs. Effi L, We very much appreciate your comments regarding your stay at the Mercure Mirama Surabaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

Solo, Indonesia
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 4 weeks ago

Just one word ; AWESOME!! It is an awesome place to stay. Spacious room, tasty food, nice staff, great service, easy to access location, and affordable price. Price to performance. Worth it! Can't wait for the next stay.

Review collected in partnership with this hotel

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Sugito A, Owner at Mercure Surabaya, responded to this review

Dear Mr. Aryo P, We very much appreciate your comments regarding your stay at the Mercure Mirama Surabaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

Amsterdam, The Netherlands
Contributor
13 reviews 13 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 1, 2014

I stayed here 1 night during my travels through Java. The hotel was a great place to relax and the staff was very friendly (the English of the staff is above average for this area I think). The gym is also quite nice!

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Sugito A, General Manager at Mercure Surabaya, responded to this review

Dear Mr. SoeradJR, I would like to thank you for choosing Mercure Grand Mirama Surabaya for your stay and share positive comment. I was very delighted to know that you would love to recommend Mercure Grand Mirama Surabaya to anyone who would like to stay in Surabaya city. Your comments on the our staff English, we will follow up and... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2014

It was my third experienced stay in mercure surabaya. All the facilities is good. I always recommended this hotel to my friend and later if come to surabaya, i will choose mercure. Breakfast is good with many choices. The room also good.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sugito A, General Manager at Mercure Surabaya, responded to this review

Dear Mr. Iwan C, I would like to thank you for choosing Mercure Grand Mirama Surabaya for your stay and share positive comment. I was very delighted to know that you would love to recommend Mercure Grand Mirama Surabaya to anyone who would like to stay in Surabaya city. Your comments on the service provided by our staff are most... More

Pune, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 21, 2014

Well, let me first say that all my staying choices I mostly make based on TRIPADVISOR reviews and after returning from Surabaya today, I decided to write this review immediately. I stayed for 1 night during my business trip to Tuban so as to take the early morning flight. Arrived in hotel around 5 pm in the midst of heavy... More

Was this review helpful? Yes 1
Sugito A, General Manager at Mercure Surabaya, responded to this review

Dear Mr. Mukhare, I would like to thank you for choosing Mercure Grand Mirama Surabaya for your stay and share positive comment. I was very delighted to know that you would love to recommend Mercure Grand Mirama Surabaya to anyone who would like to stay in Surabaya city. Your comments on the service provided by our staff are most gratifying... More

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Additional Information about Mercure Surabaya

Address: Jl Raya Darmo 68-78, Surabaya 60264, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Surabaya 4*
Number of rooms: 125
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Also Known As:
Mercure Surabaya Hotel Surabaya
Mercure Surabaya Java

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