Arrived at the hotel around 2pm and found that non-smoking room was not ready. Have to wait for about 1 hour before it was ready. Receptionist tried very hard to have the room ready but still, waiting for one hour is disappointing. Room was at satisfactory level, clean, well equipped. Bathroom was also clean and well prepared. Dim sum at... More
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- Also Known As:
- Mercure Surabaya Hotel Surabaya
- Mercure Surabaya Java