We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Narita Hotel Surabaya

Jl. Barata Jaya XVII / 57-59, Surabaya 60284, Indonesia
Hotel amenities
Narita Hotel Surabaya
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Ranked #48 of 85 Hotels in Surabaya
A recent review
3 of 5 stars Reviewed June 14, 2014
DimsumA362 Jakarta, Indonesia
Write a Review

23 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • Indonesian first
  • Russian first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Jakarta, Indonesia
Top Contributor
75 reviews 75 reviews
47 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed June 14, 2014

I stayed at this hotel for 2 nights during business trip and we used also the meeting room. The hotel looked old and relatively at small to medium size and definitely sells the javanese athmosphere. The parking space was a bit limited but still acceptable. The lobby was a humble one but packed with several javanese antiquities which was very... More 

Was this review helpful? Yes
Sittingbourne, Kent
Top Contributor
67 reviews 67 reviews
44 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed May 18, 2014

This hotel was a cheap and reasonably well located option for a night before an early flight to Jakarta. The room was ok but as it was supposed to be well above the basic option I would hate to see what you get for that. My main issues concerned billing. Firstly we ate in the restaurant and when it came... More 

Was this review helpful? Yes
Jakarta, Indonesia
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed August 2, 2013

This is a hotel that provides the bare necessities with style. We stayed here for over a week, and I must say I thoroughly enjoyed it. The interior is eclectic Indonesian style. They use a lot of wood, and it lends a warmer feeling to the otherwise cold atmosphere. The room is clean, and well furnished. The hotel only has... More 

Was this review helpful? Yes 2
19 reviews 19 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 6, 2012 via mobile

This is a well priced hotel convenient to Surabaya airport and city. Rooms were clean and well serviced. Free wifi in rooms and lobby. Several malls nearby (short drive) My only complaint was breakfast- first morning it was in lobby and there was not enough room for all guests to eat. Second day it was in a small meeting room... More 

Was this review helpful? Yes 5
Negros Island, Philippines
Top Contributor
83 reviews 83 reviews
16 hotel reviews
187 helpful votes 187 helpful votes
4 of 5 stars Reviewed September 15, 2012 via mobile

Stayed here overnight. The hotel is about 20 mins fr the airport. There is a pool, 24 hour resto (one of the best nasi goreng I had), free popcorn in the lobby. The rooms are good sized, clean and with enough english channels for non-indos to enjoy. Price is quite fair and staff is friendly and competent.

Was this review helpful? Yes 2
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 13, 2012

I've stayed twice at narita hotel and spent few night with family. it was a nice hotel, reasonable price, clean and spacious room. the service was nice and prompt, they serve very simple breakfast: nasi goreng (fried rice), if you don't like the menu, don't worry. just a step outdoor you'll find the best "pecel" in surabaya, Pecel Bu Kus.... More 

Was this review helpful? Yes 4
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 23, 2012

narita surabaya?big dissapppointed for me cz services and some employees not well trained to serve customer.far from 3 stars hotels standart.i didnt get my questions answered well and pollite by the receptionist.i dont recommend this hotel..

Was this review helpful? Yes 6
Surabaya, Indonesia
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 29, 2011

This hotel is in the middle of everything, price is in the middle range (US$ 50ish depending on the timing), so is the service, the room quality, restaurant selection etc. If you are not looking for any fancy hotel with the basic services, this is your hotel. The music that they play in the lobby can be quite loud when... More 

Was this review helpful? Yes 3
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 2, 2009

One major disappoinment is, it doesn't have a swimming pool! But the management seems doing their best in the area of: -Room: all rooms are spacious. The different between a lowest price room and a higher one, is interior detail, but the rooms size are just the same (also the lowest ones are located on higher floor). -Services: almost all... More 

Was this review helpful? Yes 10
A TripAdvisor Member
5 of 5 stars Reviewed April 7, 2006

There was a excellent service in narita hotel, and its not just about the price is low but the architecture, the javanese song that played, cleanliness and very javanese type of decoration, makes me want to comeback everytime. so i think Narita have a very potential and attractive facilities. I am sure most guests feel the same way

Was this review helpful? Yes 12
Questions? Get answers from hotel staff and past guests. Ask a question

14 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (13)
Room/suite (7)
Hotel & grounds (3)
Other (3)

Management photos: Courtesy of the property manager

All management photos (1)
Hotel & grounds (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay


Questions? Get answers from hotel staff and past guests. Ask a question