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ELMI Hotel

42-44 Panglima Sudirman, Surabaya, Indonesia
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1 room 1 guest
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58 Reviews from our TripAdvisor Community

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Traveler rating
    14
    23
    18
    2
    1
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15
16
2
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Russian first
  • Any
English first
  • All months
    (58)
  • Mar-May only
    (12)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (10)
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Palembang, Indonesia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is old in furniture, but the staff is wonderful. Their hospitality is really above the expectation. And for sure the breakfast is also superb! I can eat Rawon, Soto and other Surabaya/Jawa Timur local dishes in this hotel.. Best in Surabaya for 3 stars hotel...

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Muscat, Oman
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed 1 day in the hotel. Hotel staffs need to be more friendly. Its and old hotel and toilets are not so good, all water from shower will be in toilet even there is curtain. And its and old type toilet. Near to hotel no any shops or anything, you need to travel 5-10 minutes to find any shops... More 

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Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not a bad stay at all but will likely try somewhere else next time. Rooms are adequate and clean, a bit dated. Staff were friendly and helpful. We particularly liked the deep pool, although it is in need of refurbishment. Biggest negative for us was the smoking in the restaurant. As for the food: the breakfast spread was good but... More 

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Surabaya, Indonesia
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed May 22, 2015

I was always eat at this Elmi Coffee Shop since I was a kid with my parents, I have to admit, the place is out dated, and the foods is great,....but last meeting and last visit were so HORRID and terrible.....One of the Female Staff at Elmi Coffee Shop was swearing in Indonesian language at me as a guest.....that I... More 

Was this review helpful? Yes 4
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 13, 2015

Here we can taste one of the best exquisite Indonesian cuisine. All of the staff are so friendly and will serve you well. Almost all of them worked here for around 15-20 years. Not only Indonesian Cuisine but they also serve chinese food and european food, but unfortunately they're not as good as the Indonesian. I can assure you many... More 

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London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 8, 2015

I was stay for 4 nights in Elmi hotel.It was so Great hotel with very good service and large swimming pool. Was good breakfast and all service from reception. Hope will stay here again and again in Surabaya city.

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london
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed March 17, 2015

Soon as I landed I got taxi direct to elmi its a trusted hotel good food but yes its old clean and the staff are very good free parking big pool good gym with dance studio for martial artists or can spa around if you got your own gloves good service as usual . They didn't have the room type... More 

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Berlin
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed October 15, 2014

The hotel and the rooms itself are (significantly) dated, but clean and ok. The staff is very friendly and well trained. However, the pool is really disgusting, very dirty with hair and other stuff floating at the surface. After our arrival we pointed the reception to this and asked if the pool could be cleaned, but nothing ever happened during... More 

Was this review helpful? Yes 3
Adelaide
Level Contributor
131 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed September 12, 2014

We only stayed here overnight but found it very well appointed. The restaurant is 24 hours so ideal for travellers and the food was good. Breakfast gave a wide selection. The only thing we could see lacking was a personal safety deposit box in the rooms - but safe deposit spots were offered at the front desk. Plenty of places... More 

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Hong Kong Region, China
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed September 10, 2014

For the value, this hotel is fine. Although the property can use some renovations, things mostly worked ok. The bed quality is good, although the noise level outside can be a nuance if you are looking for a good night of sleep. Location-wise, it's about 20 to 30 minute cab ride to anywhere, which is actually good for Surabaya and... More 

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