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Maumu Hotel and Lounge

Jl. Walikota Mustajab 29-31, Surabaya 60272, Indonesia
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1 room 1 guest
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37 Reviews from our TripAdvisor Community

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Traveler rating
    6
    13
    14
    3
    1
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6
8
1
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Any
English first
  • All months
    (37)
  • Mar-May only
    (10)
  • Jun-Aug only
    (11)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (5)
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Amsterdam, The Netherlands
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 2, 2015 via mobile

I have come here recently with my S.O. We arrived at Surabaya at midnight, and we went straight to the Hotel. At first you might be surprised as the hotel lobby is at the 5th floor. The ground floor is a parking lot. The front office guy has a bit mishap and gave us a wrong room at first. We... More 

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blitar
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed December 30, 2014

I stayed on this hotel last March, it small hotel but they tried to offer one stop service due to entertaining place under the hotel, it so perfect hotel but nice enough compare with their room price, compare budget chain hotel the room size this hotel are good still location very easy close by to mall in surabaya !

Was this review helpful? Yes 1
Ljubljana, Slovenia
Level Contributor
161 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed July 18, 2014

Came here and first room was dirty, they upgraded us, but the room was smelly (toilet). breakfast very basic and you had to eat it on +30. we had 2 nights but ended staying only for one night. the staff however is really nice but bad language skills.

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Travelers are raving about these Surabaya hotels

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 30, 2014

Interesting hotel design, comfortable place to stay for business because the hotel has strategic location. Hotel location is in the hearth of the city. Breakfast is pretty good. The restaurant is located open air. The fruit basket as complementary is the best.

Was this review helpful? Yes 3
Los Angeles, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 22, 2014

You get what you paid, and for the value that I got, I cant really complaint. Smack right at the heart of the city, this hotel is very convenience for both business and pleasure. The welcome fruit basket is also a nice touch. The GRO is also very helpful in explaining all the necessary attractions in the city, while not... More 

Was this review helpful? Yes 4
Los Angeles, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed March 10, 2014

This first thing you will notice is that the lobby is NOT on the first floor. So you need to go up exit on second floor. Once inside, the lobby is small but with some character. Unique logo too. The fruit basket on your room is a nice touch from hotel management. The hotel staff speaks good enough english to... More 

Was this review helpful? Yes 5
Malang, Indonesia
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed December 11, 2013

ive been stayed in this hotel in the last weekend of november. i stayed there just for one night to attend music concert at surabaya. i get the best rate, because i use mandiri credit card. the room was ok, a lot of stain in the bed sheet, although i asked the room staff to change it, but still the... More 

Was this review helpful? Yes 1
singapore
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed October 13, 2013

Have a family karaoke in it .Take some time for one to know the location of this hotel .Food is too simple and can be improve.Cleanliness of room need to be look into before issuing card key to guest.Unusual smell upon entry and found out the reason which can be avoided. However room is big . To be fair,room rate... More 

Was this review helpful? Yes 4
Saint-Benoit, France
Level Contributor
130 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed October 11, 2013

Surprise when you arrive : you get into a parking lot !!! the lobby is on second floor,... Despite the fact that the clerck was nice and helpful, she did not speak english.. However the checking was rapid, the room very nice, entirely new, Wifi had a very slow rate, but, well, when you realize the price you are paying... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 15, 2013

I've been stayed at this hotel for couple times and stay at i was try to stay at 3 different room Superior, Deluxe and Junior Suite. All room are nice, good facility, clean but in the bathroom smells not good and it was disturbing me. The location of this hotel is not so far from the Mall, City Hall, etc.... More 

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