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Artotel Surabaya

#12 of 86 Hotels in Surabaya
Certificate of Excellence
3.5 of 5
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Jl Dr. Soetomo 79 - 81, Surabaya 60264, Indonesia
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Artotel Surabaya
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Ranked #12 of 86 Hotels in Surabaya
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed March 31, 2014
VladaF-CZ Jihlava, Czech Republic
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164 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Artotel Surabaya
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Jihlava, Czech Republic
Contributor
14 reviews 14 reviews
9 hotel reviews
152 helpful votes 152 helpful votes
4 of 5 stars Reviewed March 31, 2014

I was in this hotel with my friends for two nights and we were satisfied. Our rooms were comfortable, bed was big enough and everything was clean. I personaly liked wall decoration in our room, it was very nice. Breakfast was awesome, you will get very good selection of different types of food, everything was tasty. You can also enjoy... More 

Was this review helpful? Yes 133
New York City, New York
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
188 helpful votes 188 helpful votes
5 of 5 stars Reviewed March 30, 2014

Stayed here for two nights and I booked my room through agoda. I was very pleased with the rate I paid. When I arrived at the hotel, the staff at the front desk greeted me with smile and he was very polite. The check in process went fast and I was assigned a room located on the 6th floor. The... More 

Was this review helpful? Yes 131
1 review
120 helpful votes 120 helpful votes
1 of 5 stars Reviewed March 25, 2014

i'm staying at this hotel right now...it's noisy, people shouting at the corridor, vehichle from road in front of hotel..totally i cant sleep even thought i'm on 5th floor...this is the most terrible hotel i ever been

Was this review helpful? Yes 120
Lapta, Cyprus
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed March 14, 2014

We enjoyed our overnight stay at the Artotel, it was well located. Has a good cafe/restaurant on site with good menu choice and had live music on the night we stayed which was excellent. Breakfast menu offered good choice with attentive service. Room very clean and comfortable, we liked the contemporary decor throughout the Artotel. Staff were very friendly and... More 

Was this review helpful? Yes 131
Guernsey, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed February 24, 2014

Despite having a room at the back, away from the traffic on the very busy road that fronts the hotel, I still found it a little noisy. On the first day I was on the second floor and it was a Friday so there was a band playing in the restaurant area/lobby. The large circular staircase carried the noise up... More 

Was this review helpful? Yes 132
Singapore
Top Contributor
176 reviews 176 reviews
98 hotel reviews
376 helpful votes 376 helpful votes
4 of 5 stars Reviewed February 3, 2014

Stayed in this hotel for a night after Bromo, and was surprised to find a nice little hotel with so much character. There are the good and the areas that needed attention. 1. Location - in the middle of nowhere but the good thing is shuttle and taxi is always on the side and waiting time is practically zero. +... More 

Was this review helpful? Yes 144
Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
4 hotel reviews
162 helpful votes 162 helpful votes
3 of 5 stars Reviewed January 20, 2014

I stayed in this hotel for one night before i'm going back to malaysia. The staff is very friendly when i arrived at 3 p.m.. but i'm quiet shock when i see the rooms is too small.. but for me it is still ok as long as there is a bed that i can sleep.. the room is also clean... More 

Was this review helpful? Yes 157
Singapore
Contributor
14 reviews 14 reviews
13 hotel reviews
178 helpful votes 178 helpful votes
4 of 5 stars Reviewed January 18, 2014

My partner and I stayed here for a night before heading to Yogyakarta. Stepping into a hotel filled with art pieces was something different to begin with. We were warmly welcomed by the staff at the counter and had our check-in done in less than 5mins. Rooms were very clean and had very nice wallpaper, comfortable beds and a clean... More 

Was this review helpful? Yes 156
Surabaya, Indonesia
Top Contributor
57 reviews 57 reviews
16 hotel reviews
197 helpful votes 197 helpful votes
5 of 5 stars Reviewed January 1, 2014

What do I have to say about my experience at this hotel? I stayed here for one night to accompany my friend who came over to Surabaya, the city I live in. The lobby is full of interesting contemporary artsy stuffs and they are pretty interesting. Being at a Christmas time, the decoration was awesome and we kept taking pictures... More 

Was this review helpful? Yes 170
Jakarta, Jakarta Raya, Indonesia
Top Contributor
51 reviews 51 reviews
14 hotel reviews
298 helpful votes 298 helpful votes
4 of 5 stars Reviewed December 25, 2013

Was stayed for three nights and the best thing i could say is that this hotel have the right value for money, especially if you ordered your room via Agoda. :) Despite the name artotel and their massive effort to looks artsy, to be honest for me the best things about this hotel actually not on the art displayed (as... More 

Was this review helpful? Yes 165
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