We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Artotel Surabaya

3.5 of 5
Hotel deals
Hotel website
Jl. Dr. Soetomo 79-81, Surabaya 60264, Indonesia
Special Offer
HOLIDAY PACKAGE
Artotel Surabaya
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Ranked #13 of 92 Hotels in Surabaya
A recent review
4 of 5 stars reviewed 6 days ago
Nick J London, United Kingdom
Add Photo

177 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    42
    102
    28
    4
    1
See reviews for
20
31
10
65
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (177)
  • Mar-May only
    (50)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (38)
All months
London, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

An exceptionally well decorated hotel with clean and modern rooms that are really good value. Think twice before walking anywhere from the hotel - the pavements in the area are hazardous. I suspect it's used more by businessmen than tourists.

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night as a break before catching the train to Yogyakarta. Great for the price: extremely clean, well appointed room. Staff on the front desk had limited English but were helpful for booking a taxi onwards. On a busy road making walking to the nearby restaurant very challenging.

Was this review helpful? Yes 1
Malang, Indonesia
Contributor
14 reviews 14 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

i choose this hotel because the location on the center of the city. room: clean, good, kingkoil bed is comfortable. i got third floor. wifi connection is high speed bathroom: clean towel and full amenities, hot shower is good. food: so so breakfast (not in varied choices), poor quality of omellete (compare to the sisters hotel in jakarta) location: best,... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 19, 2015

I've never stay on cozy hotel as good as this hotel. Everything on this hotel is cool for me. I'll definitely choose this hotel for my upcoming stay and also recommend it to our family & friends. Very good job!!

Was this review helpful? Yes 3
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 19, 2015

This hotel is my favorite place to stay when I have trips to Surabaya. The staff is very helpful and friendly. I love the art on the walls downstairs as well as the accent wall in the bedrooms. The rooms and bathrooms are clean and the location of the hotel makes it easy to get to other parts of Surabaya.

Was this review helpful? Yes 6
Yogyakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 18, 2015

It is a very nice hotel with a beautiful art decoration. The restaurant is very cozy to hangout. The breakfast is served in so variative menu. The location is strategic and the staf are very helpfull especially in finding taxi for us.

Was this review helpful? Yes 6
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 10, 2015

Nice hotel with art decoration... Acceptable for the price with room and b'fast menu.....perfect for single or couple but not for family with child cause too small . And too small for parking area .Great to be back. But I would like to complain regarding room cleaning cause in the first day until 1.30 pm the room haven't clean yet.... More 

Was this review helpful? Yes 8
Senior Contributor
22 reviews 22 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 30, 2015

The hotel is filled with art on every corner. Definitely worth the money and staffs are nice and friendly. Rooms are clean too and the breakfast buffet spread are worth mentioning. Enjoyed my stay here and would recommend anyone who wants to visit Surabaya to stay here. Will be better if there is a gym and pool. Other than that... More 

Was this review helpful? Yes 6
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 28, 2015

Travelled with the family in Apr 2015. We arrived earlier than the check-in time and was given our rooms and a welcome drink on arrival. The entire hotel looks like a gallery. Great photo op everywhere! Bed was comfy and the toilet was clean and works well. Quirky messages on the toiletries was a great touch! Wifi connection works great... More 

Was this review helpful? Yes 6
Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 20, 2015

I should said is 5 star qualify for 3 star budget , me and my husband come back from mount bromo and stay one night before we flight back to malaysia . Large room with clean bathroom , a comfortable bed and branded pillow which made for a very pleasant stay. Only three minutes walk from the restaurant and bakery... More 

Was this review helpful? Yes 6
Questions? Get answers from hotel staff and past guests. Ask a question

153 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (136)
Viewed
Hotel & grounds (43)
Viewed
Dining (9)
Viewed
Room/suite (33)
Viewed
Bathroom (12)
Viewed
Family/play areas (1)
Viewed
View from room (1)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (2)
Viewed
Other (14)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay