We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 74 Surabaya hotels

Artotel Surabaya

3.5 of 5 Hotel   |   Jl Dr. Soetomo 79 - 81, Surabaya 60264, Indonesia
Hotel amenities
Save Saved
You added Artotel Surabaya to your Saves list
Artotel Surabaya
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
83%
Ranked #10 of 74 Hotels in Surabaya
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Widi D
Write a Review

119 reviews from our community

Traveler rating
    29
    70
    18
    1
    1
See reviews for
16
19
7
48
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

In general the hotel was nice. The receptionist handled our check-in very well and quick. The breakfast was tasty and the place is very comfortable, but not big. For rooms facing the main road will be a little noisy with the sound of the vehicle.

Was this review helpful? Yes 7
Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

unique for the interior. like the name art. but i dont like the art in that hotel.. look cheap.. need more high class design.. the room is small. like a budget hotel. dont have pool. the amenities is good. u will get 10mnt free massage.. but you mus pay for an hour massage first.. so foolish.

Was this review helpful? Yes 10
Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's a smallish property but I consider it chic for the art which litters the lobby. It is neat and well laid out. We enjoyed our one-night stay here. It is modern and everything was in working order. However as with Indonesian hotels, there were no hand or face towels. The bath towels were also not as white as one... More

Was this review helpful? Yes 11
Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Artotel is quite close to the heart of Surabaya. Location is quiet and convenient. The rate is undeniably reasonable. 24 hours Coffee shop is available. Rooms are not too small, clean and nice bathroom. There is a pretty significant drawback since I get a room facing the front side of the hotel. The windows should be covered with solar screen... More

Was this review helpful? Yes 18
Bandar Seri Begawan, Brunei Darussalam
Contributor
13 reviews 13 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I picked this hotel based on their review score on Booking.com and as soon as I walked in, I immediately loved it. The lobby also acts as an art gallery. The rooms are very quirky looking. They had an iPod dock that we made full use of. There is a mini mart right next to it, so that made things... More

Was this review helpful? Yes 19
Brussels, Belgium
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very good art hotel. Simple, elegant, handy, nice. Art is everywhere : even the towels are displayed on an "artistic" way! Every detail has been though of. Nice room, nice restaurant, nice service, good wifi connection. Excellent value for money.

Was this review helpful? Yes 20
Denpasar, Bali, Indonesia
Contributor
16 reviews 16 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 8, 2014

Love this hotel, the iconic stairs, the backdrop, the lobby especially. The breakfast don't have much choices, but acceptable since the quality is quite good. the bad experiences only annoying mosquitos when having some beverages at Roca. I can't stand it more than 30 minutes.

Was this review helpful? Yes 30
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed August 3, 2014

It was my first visit to Surabaya as well Artotel. I chose this hotel from booking.com later I read good reviews in TripAdvisor also. More than reviews its pictures which made easy to choose this place. We stayed here for two nights. Upon arrival all the staff welcomed us with warm greeting. Check in process was quite fast. One thing... More

Was this review helpful? Yes 37
Jakarta, Indonesia
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed July 22, 2014

Artotel has a very unique place to stay. small cozy room and art everywhere. I even enjoy sitting at the lobby because of its art. Great foods at the restaurant and friendly staff at the front desk makes me feel comfortable staying here..

Was this review helpful? Yes 35
Jakarta, Indonesia
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed July 16, 2014

Read positive review about this hotel and decided to give it a try. The name itself - Artotel has explained the hotel very well, the lobby design showcases their unique art collections and gallery display. No issues with checked-in: fast and efficient. Room design was unique and clean with firm King Koil bedding, 32" Panasonic LCD, Daikin air con and... More

Was this review helpful? Yes 49
Owners: What's your side of the story?
If you own or manage Artotel Surabaya, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Artotel Surabaya? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Artotel Surabaya

Address: Jl Dr. Soetomo 79 - 81, Surabaya 60264, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Artotel Surabaya 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Tingo, Agoda, Despegar.com, Odigeo and Venere so you can book your Artotel Surabaya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Artotel Surabaya Java

117 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (101)
Viewed
Room/suite (19)
Viewed
Hotel & grounds (34)
Viewed
Bathroom (6)
Viewed
Dining (7)
Viewed
View from room (1)
Viewed
Other (34)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (2)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Surabaya with
any amenities