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All 73 Surabaya hotels

Artotel Surabaya

3.5 of 5 Hotel   |   Jl Dr. Soetomo 79 - 81, Surabaya 60264, Indonesia
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Artotel Surabaya
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83%
Ranked #8 of 73 hotels in Surabaya
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
Majuw Jakarta, Indonesia
  • Overview
  • Reviews (105)
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105 people have reviewed this hotel

Traveler rating
    25
    63
    15
    1
    1
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14
15
6
44
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • English first
  • French first
  • German first
  • Indonesian first
  • Spanish first
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English first
Jakarta, Indonesia
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Read positive review about this hotel and decided to give it a try. The name itself - Artotel has explained the hotel very well, the lobby design showcases their unique art collections and gallery display. No issues with checked-in: fast and efficient. Room design was unique and clean with firm King Koil bedding, 32" Panasonic LCD, Daikin air con and... More

Was this review helpful? Yes 6
Kuala Lumpur
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good value and clean but too much emphasis on looking cool instead of giving customers attention to detail. Three nights I had dirty and stained floor towels. I threw them into the corridor eventually. Kettle broken but replaced next day. The room corridors are not carpeted or have wall paper, therefore they are incredibly noisy at night time. Even when... More

Was this review helpful? Yes 15
Jakarta, Indonesia
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Different, friendly, clean and great value for money. I went there without really knowing what i would find. Location and price were good for me and the hotel where normally i stay was full... So i gave it a try and guess what? For my following trip to Surabaya i stayed at Artotel again. For business, i am not looking... More

Was this review helpful? Yes 26
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here during a business trip. The hotel had wonderful interiors and each room has its uniquely designed walls. The room was not big, but very bright and comfortable. I enjoyed my stay as this was a welcome break from the monotony of hotel chains.

Was this review helpful? Yes 20
Probolinggo, Indonesia
Reviewer
3 reviews 3 reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 15, 2014

good (although bit pretentious) hotel in surabaya town. nevertheless the room was nicely designed and comfy to stay overnight. their cafe has good dishes to try. hotel is very close to many spots in west surabaya.

Was this review helpful? Yes 38
Jakarta, Indonesia
Senior Contributor
40 reviews 40 reviews
34 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed June 14, 2014 via mobile

Friendly staff, full of art, clean room and bathroom, comfy bed. Located near to sutos and ciputra world (by cab). Breakfast is limited choices of menu, taste was average. Very noisy, you can hear people screaming, talking, walking at the hotel corridor, also noise from the traffic outside, mosque in the morning.

Was this review helpful? Yes 37
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 13, 2014

Stayed here for 1 day, I was surprised by the design & decoration. You can find the genius quote, it will make you think positive. The concept of the hotel make its different from another budget hotel. The room was clean, comfort & bright. WiFi was good. The service was very fast & polite. If you stay here, do not... More

Was this review helpful? Yes 27
Jakarta, Indonesia
1 review
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 12, 2014

I stayed for 1 night at Artotel and to be honest this could be the best hotel i've ever stayed in for business trip. The atmosphere was very very cozy and warm. Staffs are polite and helpful. I'm a kind of person with sleeping problems when it comes to sleeping on my own. Usually i will have the lights and... More

Was this review helpful? Yes 33
Jimbaran, Indonesia
Top Contributor
70 reviews 70 reviews
35 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed May 24, 2014

Overview the appearance from outside or main street is not like hotel in general , more like a Lounge or Fine Dining Restaurant . After asking the Reception and there I finally found this Artotel Surabaya . Check In process not more than 5 minutes , very efficient and practical . My reservation on Studio 25 and Room are bigger... More

Was this review helpful? Yes 57
Bogor, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 24, 2014

I enjoy my stay here. I stay here for 1 night, the staff was helpful, the room was clean, decent breakfast. If they can make more selection for the breakfast menu it will be great. I would suggest this hotel to my family n friend. But there was some problem when I check out, so I think I'll wait for... More

Was this review helpful? Yes 48
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Additional Information about Artotel Surabaya

Address: Jl Dr. Soetomo 79 - 81, Surabaya 60264, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Artotel Surabaya 3.5*
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Also Known As:
Artotel Surabaya Java

116 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa
Hotel Style
#6 Business Hotel in Surabaya #8 Spa Hotel in Surabaya
Hotel Class
Official Description (provided by the hotel)
The brand of Artotel is about building a new category in the hospitality industry through a mix of efficiency, simplicity, creativity and an art experience, for business travelers with sophisticated contemporary life style.Collaborating with rising young talented Indonesian contemporary artist & an art galleries, Artotel strives to enhance guest experience & promote the Indonesian Contemporary art to the world.Located in downtown Surabaya, Artotel Surabaya is a perfect place to find a serenity in city rush. A special place for you to indulge your own passion in art. An art inspired hotel is a no frills a accomodation providing best quality basic hotel amenities, where guests can indulge in an ARTISTIC experience. ... more   less 
Number of rooms
106

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