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All 74 Surabaya hotels

Artotel Surabaya

3.5 of 5 Hotel   |   Jl Dr. Soetomo 79 - 81, Surabaya 60264, Indonesia
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84%
Ranked #9 of 74 hotels in Surabaya
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
xoxexi Denpasar, Bali, Indonesia
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110 people have reviewed this hotel

Traveler rating
    27
    66
    15
    1
    1
See reviews for
14
18
7
45
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • English first
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  • German first
  • Indonesian first
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English first
Denpasar, Bali, Indonesia
Contributor
14 reviews 14 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Love this hotel, the iconic stairs, the backdrop, the lobby especially. The breakfast don't have much choices, but acceptable since the quality is quite good. the bad experiences only annoying mosquitos when having some beverages at Roca. I can't stand it more than 30 minutes.

Was this review helpful? Yes 10
Contributor
20 reviews 20 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was my first visit to Surabaya as well Artotel. I chose this hotel from booking.com later I read good reviews in TripAdvisor also. More than reviews its pictures which made easy to choose this place. We stayed here for two nights. Upon arrival all the staff welcomed us with warm greeting. Check in process was quite fast. One thing... More

Was this review helpful? Yes 18
Jakarta, Indonesia
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Artotel has a very unique place to stay. small cozy room and art everywhere. I even enjoy sitting at the lobby because of its art. Great foods at the restaurant and friendly staff at the front desk makes me feel comfortable staying here..

Was this review helpful? Yes 20
Jakarta, Indonesia
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed July 16, 2014

Read positive review about this hotel and decided to give it a try. The name itself - Artotel has explained the hotel very well, the lobby design showcases their unique art collections and gallery display. No issues with checked-in: fast and efficient. Room design was unique and clean with firm King Koil bedding, 32" Panasonic LCD, Daikin air con and... More

Was this review helpful? Yes 31
Kuala Lumpur
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed July 6, 2014

Good value and clean but too much emphasis on looking cool instead of giving customers attention to detail. Three nights I had dirty and stained floor towels. I threw them into the corridor eventually. Kettle broken but replaced next day. The room corridors are not carpeted or have wall paper, therefore they are incredibly noisy at night time. Even when... More

Was this review helpful? Yes 36
Jakarta, Indonesia
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed June 25, 2014

Different, friendly, clean and great value for money. I went there without really knowing what i would find. Location and price were good for me and the hotel where normally i stay was full... So i gave it a try and guess what? For my following trip to Surabaya i stayed at Artotel again. For business, i am not looking... More

Was this review helpful? Yes 47
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed June 23, 2014

I stayed here during a business trip. The hotel had wonderful interiors and each room has its uniquely designed walls. The room was not big, but very bright and comfortable. I enjoyed my stay as this was a welcome break from the monotony of hotel chains.

Was this review helpful? Yes 34
Probolinggo, Indonesia
Reviewer
3 reviews 3 reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed June 15, 2014

good (although bit pretentious) hotel in surabaya town. nevertheless the room was nicely designed and comfy to stay overnight. their cafe has good dishes to try. hotel is very close to many spots in west surabaya.

Was this review helpful? Yes 58
Jakarta, Indonesia
Senior Contributor
40 reviews 40 reviews
34 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed June 14, 2014 via mobile

Friendly staff, full of art, clean room and bathroom, comfy bed. Located near to sutos and ciputra world (by cab). Breakfast is limited choices of menu, taste was average. Very noisy, you can hear people screaming, talking, walking at the hotel corridor, also noise from the traffic outside, mosque in the morning.

Was this review helpful? Yes 57
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed June 13, 2014

Stayed here for 1 day, I was surprised by the design & decoration. You can find the genius quote, it will make you think positive. The concept of the hotel make its different from another budget hotel. The room was clean, comfort & bright. WiFi was good. The service was very fast & polite. If you stay here, do not... More

Was this review helpful? Yes 40
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Additional Information about Artotel Surabaya

Address: Jl Dr. Soetomo 79 - 81, Surabaya 60264, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Artotel Surabaya 3.5*
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Also Known As:
Artotel Surabaya Java

116 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa
Hotel Style
#6 Business Hotel in Surabaya #9 Spa Hotel in Surabaya
Hotel Class
Official Description (provided by the hotel)
The brand of Artotel is about building a new category in the hospitality industry through a mix of efficiency, simplicity, creativity and an art experience, for business travelers with sophisticated contemporary life style.Collaborating with rising young talented Indonesian contemporary artist & an art galleries, Artotel strives to enhance guest experience & promote the Indonesian Contemporary art to the world.Located in downtown Surabaya, Artotel Surabaya is a perfect place to find a serenity in city rush. A special place for you to indulge your own passion in art. An art inspired hotel is a no frills a accomodation providing best quality basic hotel amenities, where guests can indulge in an ARTISTIC experience. ... more   less 
Number of rooms
106

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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