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Midtown Hotel

#16 of 84 Hotels in Surabaya
Certificate of Excellence
Jl. Basuki Rahmat 76, Surabaya 60262, Indonesia
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Midtown Hotel
Best prices for: 1 room 1 guest
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Ranked #16 of 84 Hotels in Surabaya
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
Aziz Y Surabaya, Indonesia
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147 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Surabaya, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Well this hotel is budget hotel .,its cheap The room is not spacious, standart amenities,not to flufy bed and pillow The shower is you must concern i try to get warm water by turn left the just a little bit. But water is so hot hahaha just be carefull of that. Overall regarding to the money and location this hotel... More 

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Midtown H, Management at Midtown Hotel, responded to this review

Dear Mr. Aziz Warmest Greetings from Midtown Hotel Surabaya. Thank you for taking time to share your feedback in tripadvisor during your stay in our Hotel Your feedback is most valuable to us and we will continue to strive in further improving the standard of our services offered to all our guests. We do hope that you will return and... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

(+) Quite clean, good decoration, spacious restaurant, great location in the middle of Surabaya, good choice of TV cable, valet parking is free (-) the towel is not bright white, no hairdryer, small lobby, no liquid soap, narrow bathroom, food is not really delicious (the milk and guava juice was not really pure, like somebody adds some water into it)...... More 

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Midtown H, Management at Midtown Hotel, responded to this review

Dear Mr. Heri Warmest Greetings From Midtown Hotel Surabaya. Thank you for taking the time to review during stay at our hotel, We are happy to read your positive feedback in Tripadvisor. in regard to our fasilities , I do apologies for the inconveniences. We was taken note of your comments and forward to all department related We'll take actioned... More 

Amsterdam, The Netherlands
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 14, 2015

Location top notch. Rooms clean. Staffs friendly. Always discounts on rooms! Again, location is top notch. Staff is again helpful. We stayed here a few times already and quality is consistent. Would reccomend!

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Midtown H, Midtown Management at Midtown Hotel, responded to this review

Dear Value Guest , Warmest Greeting From Midtown Hotel Surabaya, Thank you for taking the time to share your experience while at Midtown Hotel We are delighted to learn how much you've enjoyed our services and facility. We look forward to welcome you back soon! Regards, Midtown Management More 

Jakarta, Indonesia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 13, 2015

if you look for a business hotel in downtown surabaya, this hotel should be on the list room size is considerable ok for 2, free wifi, only shower no bathtub, nice simple breakfast, friendly staff, limited parking space loaction wise is in the mid of Surabaya city, an easy access with 7mins walk from the Tunjungan Plaza shopping mall it... More 

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Midtown H, Midtown Management at Midtown Hotel, responded to this review

Dear Value Guest , Warmest Greeting From Midtown Hotel Thank you for positive feedback! We are very happy that you have enjoyed facilities and share your experience during stay at Midtown Hotel We hope to see you next time you're in Surabaya Regards, Midtown Management More 

Jakarta, Indonesia
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 7, 2015

I love this hotel. The location, the price, the staff, the breakfast. Everything is just right. The only thing that's not good is the small parking lot. Sois sometime u need to ask hotel staff to park your car somewhere in the nearby building. But still, this is better than some 4 star hotel in that area.

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Midtown H, Manajer Hubungan Masyarakat at Midtown Hotel, responded to this review
Google Translation

Salam Hangat dari Midtown Hotel Surabaya Terima kasih telah memilih Midtown Hotel sebagai tempat tinggal anda selama berada di surabaya,... More 

Kuala Lumpur, Malaysia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 28, 2015

price is affordable and the qualify of service and the room are great. definitely value for money. easy location to all the places you need to go in surabaya. however, there are no gym or pool facilities.

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Bogor, Indonesia
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 23, 2015

This hotel is placed in central of surabaya, near from Tunjungan plaza,tugu pahlawan,Zangrandi Icecream, and Surabaya Plaza. The price is cheap enough with the good service and room. Staffs are friendly. The buffet menus are good enough.If you like culinary, you can reach some place in just few minutes from hotel.

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Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 20, 2015

We stayed at midtown after our trip to bromo. After a long drive we badly need a comfortable place to rest before our flight home the next day and midtown is certainly a good choice. Clean and smell good hotel. The staffs are friendly and accomodating. The location is good walking distance to the mall. Just next to traditional indonesian... More 

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Midtown H, Manajer Hubungan Masyarakat at Midtown Hotel, responded to this review
Google Translation

Salam Hangat dari Midtown Hotel Surabaya, Terima kasih untuk ulasan positif Anda , Kami sangat senang mengetahui bahwa anda menikmati... More 

Denpasar, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 8, 2015 via mobile

This hotel is clean, on the center of city, near malls, have a good breakfast and have good staff. But when I stay in this hotel 3 times, i had experiences 3 times too I had cold water in shower in the morning. Hot water was not running at all.

Was this review helpful? Yes 3
Midtown H, Management at Midtown Hotel, responded to this review

Dear Mr Hady, Warmest Greeting From Midtown Hotel Surabaya, Thank you very much for your feedback and taking your time to share your experience during stay at Midtown Hotel.Pertaining to your recent stay at our Hotel. I do apologize for your Bad experience about the water.We have taken serious note of this case and forward to Department concern. We believe... More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed December 16, 2014

I always choose this hotel everytime I visit Surabaya (both for business or pleasure), only 5 minutes walking from Tunjungan Plaza and McDonald's (in case u need a snack in the middle of the nite). The room is spacious and for that kind of price you also get breakfast (the breakfast is so so). Never get dissapointed everytime I stay... More 

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