We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Midtown Hotel

#16 of 85 Hotels in Surabaya
Certificate of Excellence
Jl. Basuki Rahmat 76, Surabaya 60262, Indonesia
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Midtown Hotel
Professional photos View all
Browse nearby
Midtown Hotel
Midtown Hotel
Midtown Hotel
Write a Review

152 reviews from our community

Traveler rating
    30
    88
    28
    5
    1
See reviews for
25
16
11
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Any
English first
  • All months
    (152)
  • Mar-May only
    (38)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (32)
All months
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is my 3rd times to stay in this hotel. Good rates, good service, good ambience. The room worth the money & the breakfast very variable. Quick check in. But what impressed me, when I call front desk, asking boxes for last packing my stuff & told them if I can get it NOW & they took the the boxes... More 

Was this review helpful? Yes 1
Midtown H, Management at Midtown Hotel, responded to this review

Dear Value Guest, Warmest Greetings from Midtown Hotel First we would like to thank you for 5 star, we are very apreciate it and also we are delighted to know that you enjoy and satisfied with our team service. Your feedback is most valuable to us and we will continue to strive in further improving the standard of our services... More 

Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My week at the Midtown was pretty good. Greeted by the porter and reception warmly, I was shown to my room and was quite happy with what I saw. A decently big sized room, looked clean, and a big window with a view of the city. The bathroom was a bit small with a shower a toilet and a sink.... More 

Was this review helpful? Yes
Midtown H, Management at Midtown Hotel, responded to this review

Dear Mr. Yin C Warmest Greetings From Midtown Hotel Surabaya. Wow.. Iam very happy to read your complete review during your recent stay at Midtown Hotel I thank you very much for 4 star to us i appreciate it. I have take a noted of all your comment to increase service and fasilities. As information for next stay you can... More 

Denpasar, Indonesia
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

after 2 nights in Malang with uncool stay, we reached Surabaya by unexpected delayed train in Bangil, we were warmly greeted by the doorman. Good location, friendly staff, clean room, comfy mattress, good breakfast selection, easy to catch taxi, value for money, good WiFi connection, spacious bedroom but not the shower/bathroom, average TV channels otherwise I give 5*

Was this review helpful? Yes
Midtown H, Management at Midtown Hotel, responded to this review

Dear Value Guest Warmest Greetings From Midtown Hotel Surabaya, Thank you for taking time to share experience during your recent stay at Midtown Hotel We are delighted to know that you enjoy and satisfied with our team service and all fasilities. Thank you for your 4 star review we really appreciated. We looking forward to welcoming again to stay with... More 

Surabaya, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed March 10, 2015

Well this hotel is budget hotel .,its cheap The room is not spacious, standart amenities,not to flufy bed and pillow The shower is you must concern i try to get warm water by turn left the just a little bit. But water is so hot hahaha just be carefull of that. Overall regarding to the money and location this hotel... More 

Was this review helpful? Yes
Midtown H, Management at Midtown Hotel, responded to this review

Dear Mr. Aziz Warmest Greetings from Midtown Hotel Surabaya. Thank you for taking time to share your feedback in tripadvisor during your stay in our Hotel Your feedback is most valuable to us and we will continue to strive in further improving the standard of our services offered to all our guests. We do hope that you will return and... More 

2 reviews
3 of 5 stars Reviewed March 2, 2015

(+) Quite clean, good decoration, spacious restaurant, great location in the middle of Surabaya, good choice of TV cable, valet parking is free (-) the towel is not bright white, no hairdryer, small lobby, no liquid soap, narrow bathroom, food is not really delicious (the milk and guava juice was not really pure, like somebody adds some water into it)...... More 

Was this review helpful? Yes
Midtown H, Management at Midtown Hotel, responded to this review

Dear Mr. Heri Warmest Greetings From Midtown Hotel Surabaya. Thank you for taking the time to review during stay at our hotel, We are happy to read your positive feedback in Tripadvisor. in regard to our fasilities , I do apologies for the inconveniences. We was taken note of your comments and forward to all department related We'll take actioned... More 

Amsterdam, The Netherlands
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 14, 2015

Location top notch. Rooms clean. Staffs friendly. Always discounts on rooms! Again, location is top notch. Staff is again helpful. We stayed here a few times already and quality is consistent. Would reccomend!

Was this review helpful? Yes
Midtown H, Midtown Management at Midtown Hotel, responded to this review

Dear Value Guest , Warmest Greeting From Midtown Hotel Surabaya, Thank you for taking the time to share your experience while at Midtown Hotel We are delighted to learn how much you've enjoyed our services and facility. We look forward to welcome you back soon! Regards, Midtown Management More 

Jakarta, Indonesia
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 13, 2015

if you look for a business hotel in downtown surabaya, this hotel should be on the list room size is considerable ok for 2, free wifi, only shower no bathtub, nice simple breakfast, friendly staff, limited parking space loaction wise is in the mid of Surabaya city, an easy access with 7mins walk from the Tunjungan Plaza shopping mall it... More 

Was this review helpful? Yes
Midtown H, Midtown Management at Midtown Hotel, responded to this review

Dear Value Guest , Warmest Greeting From Midtown Hotel Thank you for positive feedback! We are very happy that you have enjoyed facilities and share your experience during stay at Midtown Hotel We hope to see you next time you're in Surabaya Regards, Midtown Management More 

Jakarta, Indonesia
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 7, 2015

I love this hotel. The location, the price, the staff, the breakfast. Everything is just right. The only thing that's not good is the small parking lot. Sois sometime u need to ask hotel staff to park your car somewhere in the nearby building. But still, this is better than some 4 star hotel in that area.

Was this review helpful? Yes
Midtown H, Manajer Hubungan Masyarakat at Midtown Hotel, responded to this review
Google Translation

Salam Hangat dari Midtown Hotel Surabaya Terima kasih telah memilih Midtown Hotel sebagai tempat tinggal anda selama berada di surabaya,... More 

Kuala Lumpur, Malaysia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 28, 2015

price is affordable and the qualify of service and the room are great. definitely value for money. easy location to all the places you need to go in surabaya. however, there are no gym or pool facilities.

Was this review helpful? Yes 1
Bogor, Indonesia
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 23, 2015

This hotel is placed in central of surabaya, near from Tunjungan plaza,tugu pahlawan,Zangrandi Icecream, and Surabaya Plaza. The price is cheap enough with the good service and room. Staffs are friendly. The buffet menus are good enough.If you like culinary, you can reach some place in just few minutes from hotel.

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

69 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (56)
Viewed
Room/suite (17)
Viewed
Dining (12)
Viewed
Hotel & grounds (2)
Viewed
View from room (5)
Viewed
Bathroom (2)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Room/suite (1)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question