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Midtown Hotel

Jl. Basuki Rahmat 76, Surabaya 60262, Indonesia
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Midtown Hotel
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156 reviews from our community

Traveler rating
    30
    90
    30
    5
    1
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25
16
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68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I like the view of city that showed from window because of strategic location of this hotel. You can go to the popular and important places near hotel. Breakfast was good with delicious food and neat large space. I just quite unhappy with service. No warm smiling and the security rejected to help me cross the street which is my... More 

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Jakarta, Indonesia
Top Contributor
77 reviews 77 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked this hotel for 2 days, 1st day i was on fabulous room and 2nd day on Marvelous Room. I booked this hotel through traveloka and got very good deals price. The location of this hotel is very strategic, near to Tunjungan Plaza, surrounded with several mini market, fast food resto, and easy to get taxi there. The room... More 

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Midtown H, Management at Midtown Hotel, responded to this review
Google Translation

Dear Bapak Hendryyo, Salam Hangat dari Midtown Hotel Surabaya. Sebelumnya kami ucapakan terima kasih karena memilih Midtown Hotel sebagai tempat... More 

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 16, 2015

This is my 3rd times to stay in this hotel. Good rates, good service, good ambience. The room worth the money & the breakfast very variable. Quick check in. But what impressed me, when I call front desk, asking boxes for last packing my stuff & told them if I can get it NOW & they took the the boxes... More 

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Midtown H, Management at Midtown Hotel, responded to this review

Dear Value Guest, Warmest Greetings from Midtown Hotel First we would like to thank you for 5 star, we are very apreciate it and also we are delighted to know that you enjoy and satisfied with our team service. Your feedback is most valuable to us and we will continue to strive in further improving the standard of our services... More 

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 5, 2015

My week at the Midtown was pretty good. Greeted by the porter and reception warmly, I was shown to my room and was quite happy with what I saw. A decently big sized room, looked clean, and a big window with a view of the city. The bathroom was a bit small with a shower a toilet and a sink.... More 

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Midtown H, Management at Midtown Hotel, responded to this review

Dear Mr. Yin C Warmest Greetings From Midtown Hotel Surabaya. Wow.. Iam very happy to read your complete review during your recent stay at Midtown Hotel I thank you very much for 4 star to us i appreciate it. I have take a noted of all your comment to increase service and fasilities. As information for next stay you can... More 

Denpasar, Indonesia
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 30, 2015

after 2 nights in Malang with uncool stay, we reached Surabaya by unexpected delayed train in Bangil, we were warmly greeted by the doorman. Good location, friendly staff, clean room, comfy mattress, good breakfast selection, easy to catch taxi, value for money, good WiFi connection, spacious bedroom but not the shower/bathroom, average TV channels otherwise I give 5*

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Midtown H, Management at Midtown Hotel, responded to this review

Dear Value Guest Warmest Greetings From Midtown Hotel Surabaya, Thank you for taking time to share experience during your recent stay at Midtown Hotel We are delighted to know that you enjoy and satisfied with our team service and all fasilities. Thank you for your 4 star review we really appreciated. We looking forward to welcoming again to stay with... More 

Surabaya, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 10, 2015

Well this hotel is budget hotel .,its cheap The room is not spacious, standart amenities,not to flufy bed and pillow The shower is you must concern i try to get warm water by turn left the just a little bit. But water is so hot hahaha just be carefull of that. Overall regarding to the money and location this hotel... More 

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Midtown H, Management at Midtown Hotel, responded to this review

Dear Mr. Aziz Warmest Greetings from Midtown Hotel Surabaya. Thank you for taking time to share your feedback in tripadvisor during your stay in our Hotel Your feedback is most valuable to us and we will continue to strive in further improving the standard of our services offered to all our guests. We do hope that you will return and... More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 2, 2015

(+) Quite clean, good decoration, spacious restaurant, great location in the middle of Surabaya, good choice of TV cable, valet parking is free (-) the towel is not bright white, no hairdryer, small lobby, no liquid soap, narrow bathroom, food is not really delicious (the milk and guava juice was not really pure, like somebody adds some water into it)...... More 

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Midtown H, Management at Midtown Hotel, responded to this review

Dear Mr. Heri Warmest Greetings From Midtown Hotel Surabaya. Thank you for taking the time to review during stay at our hotel, We are happy to read your positive feedback in Tripadvisor. in regard to our fasilities , I do apologies for the inconveniences. We was taken note of your comments and forward to all department related We'll take actioned... More 

Amsterdam, The Netherlands
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 14, 2015

Location top notch. Rooms clean. Staffs friendly. Always discounts on rooms! Again, location is top notch. Staff is again helpful. We stayed here a few times already and quality is consistent. Would reccomend!

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Midtown H, Midtown Management at Midtown Hotel, responded to this review

Dear Value Guest , Warmest Greeting From Midtown Hotel Surabaya, Thank you for taking the time to share your experience while at Midtown Hotel We are delighted to learn how much you've enjoyed our services and facility. We look forward to welcome you back soon! Regards, Midtown Management More 

Jakarta, Indonesia
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 13, 2015

if you look for a business hotel in downtown surabaya, this hotel should be on the list room size is considerable ok for 2, free wifi, only shower no bathtub, nice simple breakfast, friendly staff, limited parking space loaction wise is in the mid of Surabaya city, an easy access with 7mins walk from the Tunjungan Plaza shopping mall it... More 

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Midtown H, Midtown Management at Midtown Hotel, responded to this review

Dear Value Guest , Warmest Greeting From Midtown Hotel Thank you for positive feedback! We are very happy that you have enjoyed facilities and share your experience during stay at Midtown Hotel We hope to see you next time you're in Surabaya Regards, Midtown Management More 

Jakarta, Indonesia
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 7, 2015

I love this hotel. The location, the price, the staff, the breakfast. Everything is just right. The only thing that's not good is the small parking lot. Sois sometime u need to ask hotel staff to park your car somewhere in the nearby building. But still, this is better than some 4 star hotel in that area.

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Midtown H, Manajer Hubungan Masyarakat at Midtown Hotel, responded to this review
Google Translation

Salam Hangat dari Midtown Hotel Surabaya Terima kasih telah memilih Midtown Hotel sebagai tempat tinggal anda selama berada di surabaya,... More 

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