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Midtown Hotel

Jl. Basuki Rahmat 76, Surabaya 60262, Indonesia
Hotel amenities
1 room 1 adult
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Midtown Hotel
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235 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed 1 night for trial. Room was okay but some electric swicthes make that room look old. Inside the wardrobe, exhaust swicth, lamp swicth and many swicth. Management please look up the room especially main electric panel in the wardrobe, there's no cover to protect the panel (Room 1603) Food when breakfast...lousy. Fried rice okay, assorted fruit slice to be... More 

Helpful?
Thank yunzpvrb
Jakarta, Indonesia
Level Contributor
41 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel address can tell you that it is located in a CBD area in the heart of Surabaya. It is among other (some better) establishments. But here, you'll get bang for the buck if you can tolerate some excluded features, such as the non-existence of a swimming pool. It is within walking distance to a major shopping mall, a... More 

Helpful?
Thank Aji2206
Jakarta, Indonesia
Level Contributor
7 reviews
3 of 5 stars Reviewed 2 weeks ago

Good location with good standart services for hospitality. Room quite nice with complete amenities. Breakfast was oke with average taste. If you come to Surabaya you have try this hotel especially if you need location in the center of Surabaya

Helpful?
Thank indra_santos85
Yogyakarta, Indonesia
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Liked the clean & updated rooms. Rooms had views & liked the clean bathrooms, though they were small. Near the city center; shopping nearby. Easily accessible by car. Friendly staff. It was pleasant hotel with strategic location. But parking area was limited, with an option of free valet service. The elevator also seems to be insufficient for large number of... More 

Helpful?
Thank agungportal
Midtown H, General Manager at Midtown Hotel, responded to this review

Thank you for Stay with Midtown Hotel Surabaya We do appreciate for your time and attention for Review our Hotel Your feedback is most valuable to us and we will continue to strive in further improving the standard of our services offered to all our guests. We looking forward to welcoming you again to stay with Midtown Hotel Surabaya Regards,... More 

Jakarta
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location very good, in the central of Surabaya, only walking distance to Tunjungan Plaza. Room rate very good, if look at the location mostly 5 stars hotels in that area. Staffs also very helpful. We arrived too early that day at 10 am, so we decided take some snacks first in Tunjungan Plaza. By 12pm hotel staffs call to inform... More 

Helpful?
Thank EmpusJantan
Midtown H, General Manager at Midtown Hotel, responded to this review

Thank you for stay with Midtown Hotel Surabaya Thank you for taking time to share experience during your recent stay at Midtown Hotel We are delighted to know that you enjoy and satisfied with our team service and all fasilities. We looking forward to welcoming again to stay with Midtown Hotel. for best rate promotion please visit our website midtownindonesia.... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Midtown is a good and comfort hotel. You get good service. Room is clean. Bed also comfort. View from the room is also good. Near from Tunjungan plaza and restaurant. The breakfast here is also good. You can get various foods here. If possible, i wish the toilete tissue better than now. I have problem with the toilete tissue. Cause... More 

Helpful?
Thank Tony K
Midtown H, General Manager at Midtown Hotel, responded to this review

Thank you for Stay with Midtown Hotel Surabaya, First we would like to thank you for 5 star, we are very apreciate it and also we are delighted to know that you enjoy and satisfied during your stay. Thank you for your positive feedback, and we already take a noted , your feedback is most valuable to us and we... More 

Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

So im an auditor and i love to work until midnight. This hotel provide good connection of wifi, so i can working over time that i want. If im hungry while im working in the hotel, this hotel serve food on midnight too. But the breakfast make me boring, i stay for 14 day and im eating the same food... More 

Helpful?
Thank Gpraditach
Midtown H, General Manager at Midtown Hotel, responded to this review

Dear Value Guest , Warmest Greeting From Midtown Hotel Surabaya, Thank you for taking the time to share your experience while at Midtown Hotel We are delighted to know how much you've enjoyed our services and facility. We look forward to welcome you back soon! Regards, Donny Manuarva. More 

Bogor, Jawa Barat, Indonesia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We had a family event in Gresik, East Java. Since we came with our children, we consider stay in Surabaya coz a lot of interesting place to visit. We stayed at this hotel for 2nites. The room is clean, neat n tidy unfortunately there are no fridge and hair dryer in the room. But everything is very okay. The service... More 

Helpful?
Thank Lia N
Midtown H, General Manager at Midtown Hotel, responded to this review

Dear Value Guest , Warmest Greeting From Midtown Hotel Thank you for positive feedback! We are very happy that you have enjoyed facilities and share your experience during stay at Midtown Hotel We hope to see you next time you're in Surabaya. once again thank you for 5 stars , we really appreciate it. Regards, Donny Manuarva. More 

Singapore, Singapore
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed December 11, 2015

This is my second stay in this hotel. I feels valued by this hotel, shall always return the 'favour' by showing my loyalty cos this hotel had made a brand recall. Not just the affordable tariff, good room and food, but mainly I could not expect a greater service than these staff, particularly, Reception Supervisor Okta has always been very... More 

Helpful?
3 Thank embiHeadOutdoors
Bali, Indonesia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 6, 2015

1. At 22 October 2015 i was check in around 4.00 pm, i was booking via reservation and i was booking 1 extra bed also. then when i arrived at the hotel i was very tired because and wanted to relax. i was very disappointing, waiting for 30 minute the extra bed was not ready yet. Then i left the... More 

Helpful?
2 Thank Yulie_CommentforTRIP
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