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Surabaya Suite Hotel

Hotel website
Plaza Boulevard, Jl. Pemuda 31-37, Surabaya 60271, Indonesia (Formerly Surabaya Plaza Hotel)
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146 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bangkok, Thailand
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel's name has been changed from Surabaya Plaza to Surabaya Suite, so from airport, there was a confusion. I have requested for a airport pickup but no one came. The room was very good and comfortable. It was a large room with proper writing desk and lighting. There is a shopping mall just adjacent, and there is a supermarket... More 

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Heeswijk, The Netherlands
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed June 18, 2015

We stayed on this hotel for 5 nights. We got an upgrade to business room. The room was nice and huge with living room separated. The location is great, exactly in the heart of Surabaya. If you love to shop then this hotel is perfect for you because next to it is a shopping mall. Swimming pool is outside the... More 

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Jakarta, Indonesia
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 21, 2015

I've stay in deluxe room, a big room with living room and soffa inside. Unfortunately, they have no smoking room, noneless. One of my crew who stay in another room got charge a million rupiah because of smoking in the room. I really suggest the management to provide smoking room in special floor. The breakfast oke. And my favorite room... More 

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Singapore, Singapore
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 20, 2015

This is my first experience stay in this hotel, the location is good just about 50m away from a mall.The Junior Suite room is big and clean but the bath room need some improvement. Overall service was good, very nice hospitality.

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Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 19, 2015

Nice hotel a pleasant experience adter that flight.Near ti the shopping mall.Able to get most stuffs need to furnish my stay there.Had to help in wedding preparation for close friend's daughter. Nice breakfast but crowded at times Enjoyed a drink but not the welcome drink..too herbal. The rooms are good n near the convention centre.Walking to train station pretty nostalgic.This... More 

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Arklow, Ireland
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 10, 2015

This is our 3rd stay in this hotel, the last time it was 2 years ago. We choose to stay here again as the rate was reasonable & so convenient to the plaza which is just beside the hotel and staff in the hotel are very friendly & courteous. The lobby has got the new look with new furniture &... More 

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Surabaya, Indonesia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed January 27, 2015

Stayed for a night with "Gopek Night" Program only costs me IDR 500K (include tax, exclude breakfast, only available on a weekend) instead for normal price IDR 640K, buffet breakfast will cost you IDR 130K/ pax. If you will do parking your car inside, make sure you don't forget to ask for a stamp at reception otherwise it will cost... More 

Was this review helpful? Yes 1
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 5, 2015

The property having construction for the lobby refurbishment..but after 2 night staying there, its obvious they need far more than just the lobby... they dont mention if the pool and gym are on separated building with 8 minute walking..and the kids pool are perfect for baby as they only about 15 - 20 cm water height but the adult are... More 

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Gresik
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 31, 2014

First time I come the lobby was under construction. I stayed here to celebrate new year eve, so it was very close to events site and we can walk to see fireworks. It's also close to surabaya plaza and grand city mall so we can just walk there. The room was very nice and clean.

Was this review helpful? Yes 1
Sydney
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 20, 2014

Stayed for 3 days for a wedding, chooses the hotel due to location near wedding venue and Trip Advisor comments. Hotel lobby under renovation, location is near city center with access to a small mall besides the hotel complex and a 15 minutes walk to the Grad City Mall. Hotel itself needs some renovation, it looks dated. Room is good... More 

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