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All 73 Surabaya hotels

Surabaya Plaza Hotel

4.0 of 5 Hotel   |   Jl. Pemuda 31-37, Surabaya 60271, Indonesia
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54%
Ranked #33 of 73 hotels in Surabaya
A recent review
4 of 5 stars reviewed 4 weeks ago
2Mikel2 Snohomish, Washington
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116 people have reviewed this hotel

Traveler rating
    14
    46
    41
    12
    3
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15
8
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52
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Snohomish, Washington
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel allowed for a very peaceful stay for me. The atmosphere was relaxing and inviting. The staff was polite and helpful. The breakfast buffet was great! It also backs up to a mall, for those with extra money and in need of something. Considering that this is a place in a third-world country, you will be living like a... More

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Yogyakarta, Indonesia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

The spacious rooms at SPH both surprised and impressed me. Everything was exceptionally clean and in perfect working order. The hotel is in a great part of the city, near a large mall and many attractions that appeal to visitors. It is also located less than a kilometre from the train station, convenient for those arriving from nearby cities. Although... More

Was this review helpful? Yes 1
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 27, 2014

Stayed for 4 nights, went for a convention held nearby. Great location, as it is just beside a shopping mall. Just a 5 mins taxi to the convention centre. For the price paid, not to have too high expectations. Rooms were very spacious but the beds were really small. TV have only a few cable channels. The WIFI connected from... More

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Jakarta, Indonesia
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed May 6, 2014

Well I stay here due to company policy but lately (last two month and so on) the care from the hotel personnel regarding it's guest is being worse and worse. Lately the hotel drivers don't even have money for the highway and they ask money to the guests or made them took a very very long road which if you... More

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Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 15, 2014

We booked this hotel via our tour agent in Surabaya, we were surprised as were given Junior Suit room rather than the twin room. The junior suit room is big and clean. The location of the hotel is also good which next to shopping complex.

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Denpasar, Indonesia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 4, 2014

i have stay here for 3 days, and very surprise that they are non smoking hotel with one milion rupiah penalty, but the room is good, very unforgottable breakfast and near with Shopping mall and the city center

Was this review helpful? Yes 1
Jakarta, Indonesia
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed March 11, 2014 via mobile

The hotel is quite nice. The rooms are a little bit old but they're under renovation. Plenty of space in the room and also a big bathroom. The only bad point is that most of the rooms do not have WiFi connection but they do provide a LAN cable. The breakfast is nice with both Indonesian and European choices available.... More

Was this review helpful? Yes 3
Jakarta, Indonesia
Contributor
18 reviews 18 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 18, 2014

The room is quite big, and the location is also good. The receptionist and room service are good as well. Now they're adding wifi in the room (2 years ago they don't have it). However, the breakfast menu is so standard (not so much choice + they always put a wrong label on the juice dispenser). They're doing a renovation... More

Was this review helpful? Yes 3
Malang, Indonesia
Top Contributor
53 reviews 53 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 8, 2013

Average for all kind, small room,shower in bathroom sometimes not hot, old furbished things,breakfast,and services from staff. They run a penalty a million rupiahs for guess who captured smoke inside hotel. Have a wellknown special menu in restaurant "nasi goreng jancuk", very hot fried rice. Great point only location near IT mall n shopping plaza. Only good for business but... More

Was this review helpful? Yes 2
Jakarta, Indonesia
Top Contributor
90 reviews 90 reviews
77 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed October 1, 2013 via mobile

Needs serious improvement ! They always play bird sounds in the morning at 6 AM if you room happen to be above the bar you wake up , they don't do anything about it ! The room service food is so horrible ... Breakfast doesn't even open before 6AM and rooms are old .. Bathroom and bathtub has stains and... More

Was this review helpful? Yes 2
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Additional Information about Surabaya Plaza Hotel

Address: Jl. Pemuda 31-37, Surabaya 60271, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Surabaya Plaza Hotel 4*
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Also Known As:
Surabaya Plaza Hotel Java

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool
Hotel Style
#13 Luxury Hotel in Surabaya #18 Spa Hotel in Surabaya
Hotel Class
Number of rooms
210

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