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Surabaya Plaza Hotel

4.0 of 5 Jl. Pemuda 31-37, Surabaya 60271, Indonesia
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Surabaya Plaza Hotel
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Surabaya Plaza Hotel
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129 reviews from our community

Traveler rating
    17
    48
    46
    14
    4
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18
9
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55
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
20 reviews 20 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel and the carpet on arrival to my room was soaking wet so we were moved to another room at the back of the hotel with a view of an alley not a good start. It states it has a pool but not on the hotel grounds you have to walk up the alley and cross... More 

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Melbourne, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

i do not know how this hotel gets a 4 star rating,it does look fantastic when you walk in but there is where it ends another hotel receiving four star rating because of lobby and cafe grand apperance,breakfast was very limited only 2 juices to coos from 2 cereals all hot food was cold,staff not friendly they do not accomodate... More 

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Japan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2014

I stayed at this hotel around December 2012 that last exactly one day before and after New Year's Eve, along with friend who was just coming from singapore. I chose this hotel because it is in the city center. And it turns out was right choice, his hotel allowed for a very peaceful stay for me. The atmosphere was relaxing... More 

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Dhaka, null, Bangladesh
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed September 23, 2014

We stayed here for one night only. The rooms was quite comfortable and their service was also good. All stuffs are very helpful. Mainly the breakfast was superb. Its location is really good as it is close to some big shopping malls.

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surabaya
2 reviews
4 of 5 stars Reviewed August 23, 2014

I stayed at this hotel around December 2012 that last exactly one day before and after New Year's Eve, along with friend who was just coming from singapore. I chose this hotel because it is in the city center. And it turns out was right choice, close to the shopping plaza those are surabaya plaza and Tunjungan plaza which is... More 

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Snohomish, Washington
Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 29, 2014

This hotel allowed for a very peaceful stay for me. The atmosphere was relaxing and inviting. The staff was polite and helpful. The breakfast buffet was great! It also backs up to a mall, for those with extra money and in need of something. Considering that this is a place in a third-world country, you will be living like a... More 

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Yogyakarta, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

The spacious rooms at SPH both surprised and impressed me. Everything was exceptionally clean and in perfect working order. The hotel is in a great part of the city, near a large mall and many attractions that appeal to visitors. It is also located less than a kilometre from the train station, convenient for those arriving from nearby cities. Although... More 

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Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 27, 2014

Stayed for 4 nights, went for a convention held nearby. Great location, as it is just beside a shopping mall. Just a 5 mins taxi to the convention centre. For the price paid, not to have too high expectations. Rooms were very spacious but the beds were really small. TV have only a few cable channels. The WIFI connected from... More 

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Jakarta, Indonesia
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
197 helpful votes 197 helpful votes
3 of 5 stars Reviewed May 6, 2014

Well I stay here due to company policy but lately (last two month and so on) the care from the hotel personnel regarding it's guest is being worse and worse. Lately the hotel drivers don't even have money for the highway and they ask money to the guests or made them took a very very long road which if you... More 

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Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 15, 2014

We booked this hotel via our tour agent in Surabaya, we were surprised as were given Junior Suit room rather than the twin room. The junior suit room is big and clean. The location of the hotel is also good which next to shopping complex.

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Additional Information about Surabaya Plaza Hotel

Address: Jl. Pemuda 31-37, Surabaya 60271, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Surabaya Plaza Hotel 4*
Number of rooms: 210
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Also Known As:
Surabaya Plaza Hotel Java
Hotel Style:
#15 Luxury Hotel in Surabaya
#23 Spa Hotel in Surabaya

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