We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 67 Surabaya hotels

Surabaya Plaza Hotel

4.0 of 5 Hotel   |   Jl. Pemuda 31-37, Surabaya 60271, Indonesia
Hotel amenities
Save Saved
You added Surabaya Plaza Hotel to your Saves list
Surabaya Plaza Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com Agoda.com Orbitz.com
and 8 more sites!
54%
Ranked #25 of 67 hotels in Surabaya
A recent review
4 of 5 stars reviewed 1 week ago
beach132 Kuala Lumpur, Malaysia
Write a Review

105 people have reviewed this hotel

Traveler rating
    13
    42
    38
    9
    3
See reviews for
15
6
8
47
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We booked this hotel via our tour agent in Surabaya, we were surprised as were given Junior Suit room rather than the twin room. The junior suit room is big and clean. The location of the hotel is also good which next to shopping complex.

Was this review helpful? Yes
Denpasar, Indonesia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

i have stay here for 3 days, and very surprise that they are non smoking hotel with one milion rupiah penalty, but the room is good, very unforgottable breakfast and near with Shopping mall and the city center

Was this review helpful? Yes 1
Jakarta, Indonesia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 11, 2014 via mobile

The hotel is quite nice. The rooms are a little bit old but they're under renovation. Plenty of space in the room and also a big bathroom. The only bad point is that most of the rooms do not have WiFi connection but they do provide a LAN cable. The breakfast is nice with both Indonesian and European choices available.... More

Was this review helpful? Yes 3
Jakarta, Indonesia
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 18, 2014

The room is quite big, and the location is also good. The receptionist and room service are good as well. Now they're adding wifi in the room (2 years ago they don't have it). However, the breakfast menu is so standard (not so much choice + they always put a wrong label on the juice dispenser). They're doing a renovation... More

Was this review helpful? Yes 3
Malang, Indonesia
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed October 8, 2013

Average for all kind, small room,shower in bathroom sometimes not hot, old furbished things,breakfast,and services from staff. They run a penalty a million rupiahs for guess who captured smoke inside hotel. Have a wellknown special menu in restaurant "nasi goreng jancuk", very hot fried rice. Great point only location near IT mall n shopping plaza. Only good for business but... More

Was this review helpful? Yes 2
Jakarta, Indonesia
Top Contributor
79 reviews 79 reviews
67 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed October 1, 2013 via mobile

Needs serious improvement ! They always play bird sounds in the morning at 6 AM if you room happen to be above the bar you wake up , they don't do anything about it ! The room service food is so horrible ... Breakfast doesn't even open before 6AM and rooms are old .. Bathroom and bathtub has stains and... More

Was this review helpful? Yes 2
Geraldton, Australia
Top Contributor
127 reviews 127 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 27, 2013

First time in Surabaya so I decided to go for something that looked nice. This was it. The place looks a tiny bit faded but overall it is very professionally run by staff who really can't do enough for you. The room was looking a tiny bit dated but it was spotlessly clean and functional. The whole place has a... More

Was this review helpful? Yes 1
Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 23, 2013

We've stayed here a few times and overall this is a very good hotel. There is only one other long-stay hotel I can think of that is better that we've stayed in locally, but that's about it. Whenever we return it'll likely be the Plaza unless we've got the extra money for the Sheraton. But even though the Sheraton has... More

Was this review helpful? Yes 1
Jakarta, Indonesia
Contributor
19 reviews 19 reviews
11 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed September 16, 2013

Around 8 years ago I visit this Plaza hotel for a business trip, I choose this business hotel because of its closer access to Surabaya’s down town area, it is between the Delta Plaza Store and the World trade Center Building to be exact. It really is strategic location of hotel. As I visit again recently, this hotel was not... More

Was this review helpful? Yes 3
Pekanbaru, Indonesia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 6, 2013

Located at the heart of Surabaya, within a shopping mall complex, Surabaya Plaza Hotel is a perfect choice for family travelling. The front desk persons are very hospitable and easy to deal with. In a walking distance we can go to Submarine Museum, rail station, mall, and explore specific East Jawa culinary around the hotel or at the mall. For... More

Was this review helpful? Yes 1

Been to Surabaya Plaza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Surabaya Plaza Hotel

Also Known As:
Surabaya Plaza Hotel Java
Address: Jl. Pemuda 31-37, Surabaya 60271, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#13 Luxury Hotel in Surabaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Surabaya Plaza Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Orbitz, Asiatravel.com Holdings, Travelocity, Booking.com, Tingo, TripOnline SA, Hotels.com, Venere and Otel so you can book your Surabaya Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Surabaya Plaza Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.