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All 74 Surabaya hotels

Surabaya Plaza Hotel

4.0 of 5 Hotel   |   Jl. Pemuda 31-37, Surabaya 60271, Indonesia
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Ranked #33 of 74 hotels in Surabaya
A recent review
4 of 5 stars reviewed 1 week ago
PungkiSast surabaya
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  • Reviews (118)
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118 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
2 reviews
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel around December 2012 that last exactly one day before and after New Year's Eve, along with friend who was just coming from singapore. I chose this hotel because it is in the city center. And it turns out was right choice, close to the shopping plaza those are surabaya plaza and Tunjungan plaza which is... More

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Snohomish, Washington
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 29, 2014

This hotel allowed for a very peaceful stay for me. The atmosphere was relaxing and inviting. The staff was polite and helpful. The breakfast buffet was great! It also backs up to a mall, for those with extra money and in need of something. Considering that this is a place in a third-world country, you will be living like a... More

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Yogyakarta, Indonesia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

The spacious rooms at SPH both surprised and impressed me. Everything was exceptionally clean and in perfect working order. The hotel is in a great part of the city, near a large mall and many attractions that appeal to visitors. It is also located less than a kilometre from the train station, convenient for those arriving from nearby cities. Although... More

Was this review helpful? Yes 1
Singapore, Singapore
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 27, 2014

Stayed for 4 nights, went for a convention held nearby. Great location, as it is just beside a shopping mall. Just a 5 mins taxi to the convention centre. For the price paid, not to have too high expectations. Rooms were very spacious but the beds were really small. TV have only a few cable channels. The WIFI connected from... More

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Jakarta, Indonesia
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
141 helpful votes 141 helpful votes
3 of 5 stars Reviewed May 6, 2014

Well I stay here due to company policy but lately (last two month and so on) the care from the hotel personnel regarding it's guest is being worse and worse. Lately the hotel drivers don't even have money for the highway and they ask money to the guests or made them took a very very long road which if you... More

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Kuala Lumpur, Malaysia
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 15, 2014

We booked this hotel via our tour agent in Surabaya, we were surprised as were given Junior Suit room rather than the twin room. The junior suit room is big and clean. The location of the hotel is also good which next to shopping complex.

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Denpasar, Indonesia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 4, 2014

i have stay here for 3 days, and very surprise that they are non smoking hotel with one milion rupiah penalty, but the room is good, very unforgottable breakfast and near with Shopping mall and the city center

Was this review helpful? Yes 1
Jakarta, Indonesia
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed March 11, 2014 via mobile

The hotel is quite nice. The rooms are a little bit old but they're under renovation. Plenty of space in the room and also a big bathroom. The only bad point is that most of the rooms do not have WiFi connection but they do provide a LAN cable. The breakfast is nice with both Indonesian and European choices available.... More

Was this review helpful? Yes 3
Jakarta, Indonesia
18 reviews 18 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 18, 2014

The room is quite big, and the location is also good. The receptionist and room service are good as well. Now they're adding wifi in the room (2 years ago they don't have it). However, the breakfast menu is so standard (not so much choice + they always put a wrong label on the juice dispenser). They're doing a renovation... More

Was this review helpful? Yes 3
Malang, Indonesia
Top Contributor
54 reviews 54 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed October 8, 2013

Average for all kind, small room,shower in bathroom sometimes not hot, old furbished things,breakfast,and services from staff. They run a penalty a million rupiahs for guess who captured smoke inside hotel. Have a wellknown special menu in restaurant "nasi goreng jancuk", very hot fried rice. Great point only location near IT mall n shopping plaza. Only good for business but... More

Was this review helpful? Yes 2
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Additional Information about Surabaya Plaza Hotel

Address: Jl. Pemuda 31-37, Surabaya 60271, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Surabaya Plaza Hotel 4*
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Also Known As:
Surabaya Plaza Hotel Java

68 photos of this hotel

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Room/suite (22)
Hotel & grounds (10)
Bathroom (6)
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Dining (2)
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Business center/function rooms (1)
Room/suite (7)
Dining (2)
Hotel & grounds (2)
Pool/beach area (1)
Other (3)

Near Surabaya Plaza Hotel

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Top-rated Attractions Nearby
Monkasel (Submarine Monument)
Landmarks/ Points of Interest
Grahadi Building
Architectural Buildings


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool
Hotel Style
#13 Luxury Hotel in Surabaya #18 Spa Hotel in Surabaya
Hotel Class
Number of rooms

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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