Got to stay at the Surabaya Plaza for 1 night on a business trip. Good open feeling as the natural lighting inside the hotel is good. Rooms had a small sitting area which was of no real use. Bath was like tugged inside and you would have to step up into and step down after use. Buffet breakfast was nothing... More

Good value at the reduced winter rate of USD75, but def not good value for the normal rates of USD170. Not bad for a one nighter but would not like to spend more than 2 nights there. Very basic rooms but still comfortable. Big bathrooms but again basic and could do with a touch up, renovation. Staff make a good... More

Well, we try to book a room in Hotel Surabaya Plaza at 27 november 2011. We came to the reception desk and ask about any free rooms. There was 2 people, a man and a woman. She has started to search a rooms and want to sell them to us, but the man looked at us and told, that there're... More

This hotel has had mixed reviews, but I found it absolutely fine and would certainly stay there again. It is not "state-of-the-art", but perfectly good. The staff are friendly, the restaurant is fairly good and the transers to and from the airport were very efficient. It is non-smoking (with a smoking area!) and non-tipping (although a couple of staff were... More

All I can say is, please book and stay in this hotel. The standard room is junior suite as you can see in my pictures it is super huge room! You can even play soccer in this room :) This hotel is in the middle of the town and attached to one of a big shopping mall. But there is... More

The rooms were satisfactory. The food was average. Did not have full bar service. Next door to a big mall. Compared with other hotels we stayed at in other Indonesian cities, it did not have much character. More

The location was perfect. Very close to shopping malls. The room was kind a dirty and old look. Even the sofa, couldnt be sitted. Spacious room. Bathub kind a dirty look, and even for the toilet seats was not very clean, they got rust on the pipe , etc. TV is too old fashioned, really should consider to change. Hotel... More

Stayed in a Junior suite, room was really big with King size bed, easily access to shopping centres around the hotel. Rather disappointed with the breakfast served with limited choice of food. Still value for money for the comfort of such a big room. More

The hotel is located at the center of the city, with the mall "Surabaya Plaza" about 20m walk thru the back of the hotel. It has clean rooms, no-smoking policy and a friendly staff. The price is reasonable for the quality and if you are looking for a place to stay for a business trip, you cannot go wrong with... More