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Bumi Surabaya City Resort

Jl. Jend. Basuki Rakhmat 106 - 128, Surabaya 60271, Indonesia
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Bumi Surabaya City Resort
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Bumi Surabaya City Resort
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125 reviews from our community

Traveler rating
    29
    62
    20
    9
    5
See reviews for
24
11
5
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fishkill, New York
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

On our trip to Bali, we stopped by Surabaya and stayed at this hotel. The room is spacious, nice sitting area near the lobby. The one thing that stands out is the breakfast, we love it. I stayed at Hyatt hotels in US many times and you are served a few choices and fruits, but here you get tons of... More

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Surabaya, Indonesia
Top Contributor
70 reviews 70 reviews
57 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just few weeks ago I stayed here for a short getaway with my family. I stayed at Junior Suite which is so spacious and located in 20th floor offering great vistas of the city. The check-in service was done in executive floor thus a more personalized service was rendered to me. Very efficient. All the female staffs there were all... More

Was this review helpful? Yes 1
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 14, 2014

Considered one of the first & oldedt five stars hotel in Surabaya. It was Hyatt hotel chains for so many years and re-branding into Bumi Surabaya hotel some few years ago. The hotel didn't change much in terms of the environment & the setting of the rooms. Surely cleanliness & tidiness are well maintained here. Room size is big considered... More

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Bandung, Indonesia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 6, 2014

This was the first time I stay in this hotel. I went for business trip and stayed here for 2 nights. Actually, the room is nice and comfortable because its a quite big room for standard type, the bathroom also big and comfortable, the restaurant also nice and very nature, the breakfast also delicious and authentic, but I really disappointed... More

Was this review helpful? Yes 2
Serpong, Indonesia
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed September 7, 2014

This is the first time I stay in this hotel. I stay here on my business trip and unfortunately it is only one day. Even it has old traditional look but I really enjoy it here. What best here is the service. From the receptionist to the room boy will help you as best as they can anytime you want... More

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 3, 2014

Great hotel in downtown Surabaya. I stay for business trip. Breakfast open at 6 am and it was helps a lot, since I have to leave hotel at 7 am for morning meeting at 8. Breakfast menu is great! Bubur Ayam or Chicken Porridge is so yummmm! Must try... the most interesting is Hotel Bumi have a night market that... More

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Jakarta
1 review
4 of 5 stars Reviewed September 2, 2014

I already stayed here for 3 times now, ussually between 2 -3 nights, really enjoy this place. The staffs is nice and really helpful. The room is spacious and the food is great. Will definitely stays in this hotel again :) Things to improve : wifi speed in the room

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Sydney, Australia
2 reviews
5 of 5 stars Reviewed September 1, 2014

I have stayed at this Hotel for the past 15 years well before it was rebranded as the Bumi Surabaya however that change has only enhanced the atmosphere and ambience of the hotel. I have been fortunate in using the facilities of the lounge located on the 23rd floor of the Hotel whenever I stay (every 3 months) and for... More

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Jakarta, Indonesia
Top Contributor
55 reviews 55 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 2, 2014

this is my second stay at bumi surabaya hotel. My first stay was about 3 or 4 years ago, when the name of the hotel was still hyatt. i like this hotel. their services is good, interior look well maintained, and its smell wonderful. i got corporate rate here, so price per value is quite good. i have difficulties reaching... More

Was this review helpful? Yes 1
Singapore, Singapore
Top Contributor
58 reviews 58 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 21, 2014

Checked in the hotel at 11pm and was still welcome by the reception with great enthusiasm. Check in process was swift. Room was big, bathroom has both shower stand and bathtub with complete basic amenities. Room service was efficient and I was served with my order within 15 minutes. The only set back was iron and ironing board are available... More

Was this review helpful? Yes 1
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Additional Information about Bumi Surabaya City Resort

Address: Jl. Jend. Basuki Rakhmat 106 - 128, Surabaya 60271, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range (Based on Average Rates): $
Number of rooms: 242
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Also Known As:
Hyatt Surabaya
Surabaya Hyatt Regency
Bumi Surabaya City Resort Java

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