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Bumi Surabaya City Resort

Jl. Jend. Basuki Rakhmat 106 - 128, Surabaya 60271, Indonesia
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Bumi Surabaya City Resort
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Bumi Surabaya City Resort
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130 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
31 reviews 31 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel is older in style but the reception lobby and hotel grounds are impressive! Beautiful gardens and lovely pool (huge) and extensive gym facilities. The rooms are a little dated but stunning city view from the bathroom and bedroom and they are spacious enough. Staff are very friendly and there is plenty of them, they were always more then... More 

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Bangkok, Thailand
20 reviews 20 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel covers a large area and has many facilities. It is Balinese style and done very well despite being older (ex Hyatt hotel) 24 hour resturant, great pool area, big grass and tree central area. The staff are just great, freindly and helpful without fail. Stayed on the club floor and i think in 30 years of travelling i... More 

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Ho Chi Minh City, null, Vietnam
1 review
5 of 5 stars Reviewed 2 weeks ago

Due to a business trip in Surabaya , we choose to stay in Bumi hotel mainly because of the location of the hotel, our office is nearby. i was impressed of the hotel's size,gardens ,pools, etc , and the personal care was fantastic !! We checked in on the executive floor , and decided to taak the rooms on the... More 

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Canberra, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I had to spend 26 hours in Surabaya on business. I let someone else choose where I stayed, and I am so glad, because I would not have chosen Bumi. It's an old hotel, with all the associated drawbacks, but this is totally made up for by the staff. The service is fantastic, staff are friendly and attentive without crowding... More 

Was this review helpful? Yes 1
Fishkill, New York
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

On our trip to Bali, we stopped by Surabaya and stayed at this hotel. The room is spacious, nice sitting area near the lobby. The one thing that stands out is the breakfast, we love it. I stayed at Hyatt hotels in US many times and you are served a few choices and fruits, but here you get tons of... More 

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Surabaya, Indonesia
Top Contributor
75 reviews 75 reviews
60 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed October 25, 2014

Just few weeks ago I stayed here for a short getaway with my family. I stayed at Junior Suite which is so spacious and located in 20th floor offering great vistas of the city. The check-in service was done in executive floor thus a more personalized service was rendered to me. Very efficient. All the female staffs there were all... More 

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Senior Contributor
34 reviews 34 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 14, 2014

Considered one of the first & oldedt five stars hotel in Surabaya. It was Hyatt hotel chains for so many years and re-branding into Bumi Surabaya hotel some few years ago. The hotel didn't change much in terms of the environment & the setting of the rooms. Surely cleanliness & tidiness are well maintained here. Room size is big considered... More 

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Bandung, Indonesia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 6, 2014

This was the first time I stay in this hotel. I went for business trip and stayed here for 2 nights. Actually, the room is nice and comfortable because its a quite big room for standard type, the bathroom also big and comfortable, the restaurant also nice and very nature, the breakfast also delicious and authentic, but I really disappointed... More 

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Serpong, Indonesia
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed September 7, 2014

This is the first time I stay in this hotel. I stay here on my business trip and unfortunately it is only one day. Even it has old traditional look but I really enjoy it here. What best here is the service. From the receptionist to the room boy will help you as best as they can anytime you want... More 

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 3, 2014

Great hotel in downtown Surabaya. I stay for business trip. Breakfast open at 6 am and it was helps a lot, since I have to leave hotel at 7 am for morning meeting at 8. Breakfast menu is great! Bubur Ayam or Chicken Porridge is so yummmm! Must try... the most interesting is Hotel Bumi have a night market that... More 

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Additional Information about Bumi Surabaya City Resort

Address: Jl. Jend. Basuki Rakhmat 106 - 128, Surabaya 60271, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range (Based on Average Rates): $
Number of rooms: 242
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Also Known As:
Hyatt Surabaya
Surabaya Hyatt Regency
Bumi Surabaya City Resort Java
Hotel Style:
#6 Business Hotel in Surabaya

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Room/suite (18)
View from room (7)
Bathroom (7)
Dining (14)
Pool/beach area (4)
Hotel & grounds (8)
Family/play areas (4)
Other (10)

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