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All 74 Surabaya hotels

Bumi Surabaya City Resort

Jl. Jend. Basuki Rakhmat 106 - 128, Surabaya 60271, Indonesia
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Bumi Surabaya City Resort
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Ranked #9 of 74 hotels in Surabaya
A recent review
5 of 5 stars reviewed 1 week ago
JayKhouw Serpong, Indonesia
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  • Reviews (115)
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115 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
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English first
Serpong, Indonesia
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the first time I stay in this hotel. I stay here on my business trip and unfortunately it is only one day. Even it has old traditional look but I really enjoy it here. What best here is the service. From the receptionist to the room boy will help you as best as they can anytime you want... More

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel in downtown Surabaya. I stay for business trip. Breakfast open at 6 am and it was helps a lot, since I have to leave hotel at 7 am for morning meeting at 8. Breakfast menu is great! Bubur Ayam or Chicken Porridge is so yummmm! Must try... the most interesting is Hotel Bumi have a night market that... More

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1 review
4 of 5 stars Reviewed 1 week ago

I already stayed here for 3 times now, ussually between 2 -3 nights, really enjoy this place. The staffs is nice and really helpful. The room is spacious and the food is great. Will definitely stays in this hotel again :) Things to improve : wifi speed in the room

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Sydney, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this Hotel for the past 15 years well before it was rebranded as the Bumi Surabaya however that change has only enhanced the atmosphere and ambience of the hotel. I have been fortunate in using the facilities of the lounge located on the 23rd floor of the Hotel whenever I stay (every 3 months) and for... More

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Jakarta, Indonesia
13 reviews 13 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 2, 2014

this is my second stay at bumi surabaya hotel. My first stay was about 3 or 4 years ago, when the name of the hotel was still hyatt. i like this hotel. their services is good, interior look well maintained, and its smell wonderful. i got corporate rate here, so price per value is quite good. i have difficulties reaching... More

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Singapore, Singapore
Top Contributor
52 reviews 52 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 21, 2014

Checked in the hotel at 11pm and was still welcome by the reception with great enthusiasm. Check in process was swift. Room was big, bathroom has both shower stand and bathtub with complete basic amenities. Room service was efficient and I was served with my order within 15 minutes. The only set back was iron and ironing board are available... More

Was this review helpful? Yes 1
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 18, 2014

Staying at Bumi Surabaya Hotel as family with young children for short vacation at Surabaya before heading for other city with its promotional rate at IDR 850,000net incl breakfast and internet access. Considering the experience we had during our stay, the price is very worth. The hotel atmosphere is really a nice break from hot and busy Surabaya. Entering the... More

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Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 12, 2014

Both local or foreigner would be love to stay in this hotel. Warm fragrant of cinamons and spices smells so great..very relaxing. Appreciate of the culture touch in the room, classic. Very comfy bedroom and bathroom as well. In addition, breakfast was also great, delicious foods and food location concepts

Was this review helpful? Yes 1
Surabaya, Indonesia
Top Contributor
59 reviews 59 reviews
52 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed June 7, 2014

I had a chance to finally stay here by a friend's courtesy. I stayed in Club Room, well although some rooms look a bit tired but I heard they are working on a renovation bit by bit. Don't get me wrong their room are not run down by any means, they are still in 5* quality. The service was very... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 31, 2014

I regularly return to this hotel this is my third visit after along while. Halo Mr Sigit Suryawan how are you? they still know me and serve me well, and in the morning they allowed me to have a breakfasts at the business lounge as a honored guess. I'm very pleased of the services, this hotel is really recommended for... More

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Additional Information about Bumi Surabaya City Resort

Address: Jl. Jend. Basuki Rakhmat 106 - 128, Surabaya 60271, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range (Based on Average Rates): $
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Also Known As:
Hyatt Surabaya
Surabaya Hyatt Regency
Bumi Surabaya City Resort Java

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Room/suite (14)
View from room (2)
Bathroom (6)
Dining (8)
Hotel & grounds (6)
Pool/beach area (3)
Family/play areas (3)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Business Hotel in Surabaya
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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