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All 73 Surabaya hotels

Hotel Majapahit Surabaya

5.0 of 5 Hotel   |   Jalan Tunjungan 65, Surabaya 60275, Indonesia
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94%
Ranked #1 of 73 hotels in Surabaya
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
KikiHanoi Tokyo, Japan
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353 people have reviewed this hotel

Traveler rating
    235
    94
    18
    3
    3
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57
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37
85
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
Tokyo, Japan
Senior Contributor
45 reviews 45 reviews
37 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here for one night. It is a historic building and it is a beautiful property with spacious rooms with high ceiling and a balcony facing court yard. As I passed the hallway and entered my room, it reminded me of Raffles hotel in Singapore, and apparently, it is made by the same people who made Raffles in Singapore.... More

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Bussum
Contributor
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were in S'ya to visit my father's old house, the graveyard etc. I didn't know all the addresses or where to find the grave etc, the staff at Majapahit was extremely helpful, they helped us find the locations, instructed the taxi driver etc. Thanks to the Majapahit staff we had an unforgettable experience!

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GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for taking the time to convey your positive impression on your stay with us. We hope to have the pleasure to see you again at the Grande Dame! George Hazard / General Manager More

Nanjing, China
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Beautiful, spacious and clean rooms. Fantastic facilities and gym and a wonderful enclave from the madness of Surabaya.We don't usually go 5* but this was a real treat, to stay at a similar hotel in other parts of the world or even Bali / Lombok would cost hundreds of dollars. This was a great place, great service and food -... More

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GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

What a great statement! We also love our Grande Dame, we are humbled by your comments and we hope to have the pleasure to see you again! George Hazard / General Manager More

London, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a beautiful heritage hotel. The history is obvious throughout the public areas which are well maintained. The patios are lovely. There is an old fashioned restaurant but it seems to have been closed. We ate at a cafeteria style restaurant which was very non descript but very good. We looked but couldn't find the pool although we were... More

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GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thanks for your review. In order to keep our Grande Dame in best condition we are conducting an ongoing process of upgrading rooms and public facilities. Hope to see you again. George Hazard / General Manager More

Near London
Contributor
17 reviews 17 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I find it hard to review this hotel. It is visually stunning with beautifully kept grounds and large pool. Our room was very comfortable and clean. Despite this we can't give it 5 stars. Our problems started with the check in. We arrived early around 930 in the morning after a long trip, hoping to get a room straight away.... More

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GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your review and suggestions. We hope to see you back soon! George Hazard / General Manager More

Chelan, Washington
Contributor
13 reviews 13 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My sister and I enjoyed this hotel immensely during our stay. The rooms and the ground are impeccably maintained and the staff conveys positivity and intuition to the needs of their guest. Other reviewers had expressed in details about the architecture and it would not be a stretch to compare it with the Raffles in Singapore or the one in... More

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GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thanks for your great review! We hope to see you soon at the Grande Dame! George Hazard / General Manager More

Newcastle upon Tyne, United Kingdom
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A beautiful colonial hotel,large rooms a lovely large pool. Food in the restaurant was very good , so was the service.The the hotel is an oasis in a big city Astonishing place to stay, would stay here next time in Surabya

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GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your nice review. We hope to see you back soon! George Hazard / General Manager More

Kuala Lumpur, Malaysia
Contributor
16 reviews 16 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The classical Garden Terrace Room was spacious, clean and well maintained. It was very quiet although the hotel is located right in the middle of the city. WIFI is complimentary, fast and stable. Food served at the Indigo restaurant is variety, tasty and not expensive. Try the Indonesian local cuisine, and guests will not be disappointed. Overall, great hotel experience... More

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GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

What a great review! Let's hope you will be back soon... All the best! George Hazard / General Manager More

Bogor
Top Contributor
50 reviews 50 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has watched history went passing by in Surabaya, from Dutch Colonial, Japanese Imperial up to now Indonesia. This hotel has been visited by public figure from centuries ago. Those two reasons made us stop for a minute and looked what inside the Hotel. We were not lucky enough to stay longer in Majapahit, but we were pleasant enough... More

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GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your invaluable input. We are indeed looking forward to your next trip at the Grande Dame! George Hazard / General Manager More

Ubud, Indonesia
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is a beautiful colonial building in the city centre. Classic and classy. The room are spacious, great beds and quite unique. A little dark inside so dont spend too much time in your room. The pool was a little worn down and needed a refurb but ok. I got married in the grounds which were absolutely perfect. You... More

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GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for conveying your comments on your stay at our Grande Dame. We take good note of your suggestions and will take the time and effort to address those with immediate required actions. Sarkies is our award-winning restaurant, an institution in Surabaya, the Maj displays authentic Italian dishes and Indigo offers international fares with an Asian twist. We hope... More

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Additional Information about Hotel Majapahit Surabaya

Address: Jalan Tunjungan 65, Surabaya 60275, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hotel Majapahit Surabaya 5*
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Also Known As:
Mandarin Oriental Surabaya
Surabaya Mandarin Oriental
Hotel Majapahit Surabaya Java

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Surabaya #1 Family Hotel in Surabaya #1 Romantic Hotel in Surabaya #1 Business Hotel in Surabaya #1 Luxury Hotel in Surabaya
Hotel Class
Official Description (provided by the hotel)
The Hotel Majapahit is a historic luxury hotel in Surabaya, Indonesia. The hotel was founded in 1910 as Hotel Oranje by Lucas Martin Sarkies. During the Japanese occupation of Indonesia the hotel name was changed to Yamato Hotel. Mantrust Holdings Co. became the new owner in 1969 and it was named after the most enduring kingdom of ancient Indonesia. In 1993 it was formerly operated by the Mandarin Oriental group. PT. Sekman Wisata took over the hotel and changed the name to HOTEL MAJAPAHIT in 2006. Located on Jalan Tunjungan in Indonesia's largest city and capital to East Java, the hotel is located in the centre of Surabaya, close to businesses, government offices and the largest shopping district in Surabaya. HOTEL MAJAPAHIT is trully and oasis in the heart of Surabaya. ... more   less 
Number of rooms
143

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