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Hotel Majapahit Surabaya

Certificate of Excellence
Jalan Tunjungan 65, Surabaya 60275, Indonesia
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Hotel Majapahit Surabaya
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513 Reviews from our TripAdvisor Community

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Traveler rating
    347
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (513)
  • Mar-May only
    (113)
  • Jun-Aug only
    (145)
  • Sep-Nov only
    (135)
  • Dec-Feb only
    (120)
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Frankfurt, Germany
1 review
5 of 5 stars Reviewed 1 week ago

We like the colonial style designs. The hotel has a rich history, and the architecture reflects that. The gardens are nicely maintained and enjoyable. The staff are professional and courteous, always able to provide timely service. The executive suite is very spacious and located at the exclusive rear wing of the building. Room is clean, comfortable, and has all the... More 

Was this review helpful? Yes
GeorgeBangkok, General Manager at Hotel Majapahit Surabaya, responded to this review

Great escape indeed... Very happy to read that you had a good time and that you are planning to come back. All the best! George Hazard / General Manager More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 1 week ago

Was a splendid choiced to end to this colonials hotel. Altough it's a business trip but managed to take the chance to have a few more trip during the last day. F&B is a great spread during breakfast and a must try for another Hystoric Sarkies Restaurant for Chinese Cuisine. Love the feel and taste of food. Big thanks to... More 

Was this review helpful? Yes
GeorgeBangkok, General Manager at Hotel Majapahit Surabaya, responded to this review

Great review! We are glad that you enjoyed your stay with us and we lookf forward to your next visit at the Grande Dame! George Hazard / General Manager More 

Perth, Australia
1 review
5 of 5 stars Reviewed 1 week ago

On my first trip to Surabaya I was apprehensive about what to expect. Lucky my business partners know a lot more about good, well, excellent hotels outside of Jakarta. Ending up in the heritage hotel made a successful business trip that much better. My great thanks go to George Hazard the GM of the property. We had some rather unusual... More 

Was this review helpful? Yes
GeorgeBangkok, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your review. It has been a pleasure to assist you with your Bromo excursion, your City tour and your romantic candle dinner. We hope you will come again soon to Surabaya and stay at the Grande Dame! George Hazard / General Manager More 

singapore
Level Contributor
57 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

I would usually spend minimal time in hotels because I prefer to spend more time exploring the city when I travel. However, this hotel is truly a beautiful architectural sight and I did not want to leave it at all. The garden is beautiful and is a great place to spend the day with a book and drink in hand.... More 

Was this review helpful? Yes
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your great review! We hope that you will call again at the Grande Dame! George Hazard / General Manager More 

Thrissur (Trichur), Kerala, India
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This property takes you back to the Colonial era. Old but still fresh. Special appreciation for the whole team who maintains it very clean and majestic. The rooms were large and nicely furnished. Lots of natural light in the room and that made it look very cosy and close to nature. The sprawling Gardens is one big plus of this... More 

Was this review helpful? Yes
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Yes! back in time... a great experience, a new approach to a business or leisure trip. Glad you had a good time. George Hazard / General Manager More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

" My husband and me stayed at Hotel Majapahit Surabaya for 3 nights on holiday. Sadly that we should check out today because we are really enjoyed the time here. the interior of the mainbuilding is very classy, historical and outstanding.The General Manager is a real gentleman and the comments by bule don't reflect the reality. The staff are very... More 

Was this review helpful? Yes
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Beautiful indeed! Since 1910, Majapahit has been home to discerned travelers, personalities from the business, political and celebrities arenas. We take pride in our work at this magnificent heritage hotel. George Hazard / General Manager More 

Seoul, South Korea
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Majapahit was recommended to me many times in the past. I have wanted to visit this hotel for a long time and was finally able to do so last week. From the moment we arrived until we left the stay was super. When we met the General Manager, George, I told him that I was so glad to finally be... More 

Was this review helpful? Yes
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

You are most welcome! We are glad to read that you had a pleasant stay with us. Visit us again when next in Surabaya. George Hazard / General Manager More 

Indonesia
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is always be my destination to stay when i'm visit surabaya, I had several times stayed at this hotel for a vacation with my family and for business visit as well, they have outstanding services & facilities, friendly and attentive staff, the staff went out of their way to provide us with our every needs, the room was... More 

Was this review helpful? Yes
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you! I will pass on your good words to my staff. Come again quick! George Hazard / General Manager More 

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 1 week ago

We stayed in room with the garden view which was spacious and clean. The unique colonial architecture along with great breakfast, hotel's location made my vacation worth it. Staff were all very friendly and helpful and they are well-versed in English. The management and staff are doing an extremely good job to maintain and preserve the property in pristine condition.... More 

Was this review helpful? Yes
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your great review. Hope to see you back soon at the Grande Dame! George Hazard / General Manager More 

San Francisco, California
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago

We came to stay at the Majapahit Hotel Surabaya for a 2 nights stay (we wished it were longer). We chose Hotel Majapahit because the hotel is very well known for its rich history - the hotel is a protected building due to this history. Despite its old age, the hotel is maintained very well, very clean and mint. From... More 

Was this review helpful? Yes 2
GeorgeBangkok, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your review and your great comments. It is indeed a pity that your taxi driver wasn't aware of our road signs that clearly indicated the alternative road path on that festive day. We hope that you can come again soon... George Hazard / General Manager More 

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