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Hotel Majapahit Surabaya

Certificate of Excellence
Jalan Tunjungan 65, Surabaya 60275, Indonesia
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Best prices for: 1 room 1 guest
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Hotel Majapahit Surabaya
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Hotel Majapahit Surabaya
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478 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We only spent a night in a Garden Terrace room, but it was a real pleasure. We'd choose to return there over any other hotel. Fully deserves its top rating on Trip Advisor. Not sure about room stds, not having stayed at Raffles Hotel S'pore (RHS), but everything else had the same look; peaceful, spacious courtyards despite town centre locn,... More 

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GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your nice review. We hope that you will enjoy future stays at Majapahit! George Hazard / General Manager More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The first thing which I noticed when I walked into the hotel, and confirmed during my two nights stay there, is that there were not many guests at the hotel. While this contributed to a great stay for us, with staff being able to attend to us promptly, and always with a smile, and some getting to know us within... More 

Was this review helpful? Yes
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your nice words.Our staff is our main asset and we are happy to have build a strong team/ We hope to see you soon at our Grande Dame. George Hazard / General Manager More 

Surabaya, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is super excelent, you will have experiences of ancient indonesia. The building have lot of historical spot for taking super excelent picture. I have executive room it have large spacious room, comfy bed flufy pillow, the air conditioner are very chill, really! If you interested for historical guidance the hotel will charge you IDR 85.000/ person they will... More 

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GeorgeBangkok, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your encouraging words and hope to see you back at the Grande Dame! George Hazard / General Manager More 

Bandung, Indonesia
Top Contributor
63 reviews 63 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First of all, the location is at the city center, at the heart of Surabaya thus close to most of business spots . Secondly, it is classic but well maintained with great heroic stories behind. Third big plus : the service is just excellent, the staffs are friendly and professional. Last but not least, the room is great..spacious with classic... More 

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GeorgeBangkok, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your review and hope to see you back at the Grande Dame! George Hazard / General Manager More 

Jakarta, Indonesia
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A beautiful Colonial Era hotel with a classic design & furnishings yet modern conveniences. This place has loads of character. You can easily imagine what Expat life was like in the early 1900's in Surabaya. Beautiful gardens, comfortable rooms, and unique lobby and function rooms. Definitely worth a visit and a stay.

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GeorgeBangkok, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your review. We are glad you had a good stay and we hope to see you again! George Hazard / General Manager More 

Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed in majapahit though was on a business trip and my usual hotel is always the sheraton. the checkin was pretty smooth - in general you can get away with a lot of attention as i was one of the only guests on the property - the hotel lush lawns and property takes you back to the colonial era! rooms... More 

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GeorgeBangkok, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your review. We are glad you had a good stay. Call again soon! George Hazard / General Manager More 

Jakarta
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the most historic hotel in Surabaya. For those people who love antique things, this is definitely a must! Even the lamp button is made of brass with cute little stick to turn it on / off. The garden is pretty and often used for photo background. The staffs are professional and very helpful. My only drawback is that... More 

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GeorgeBangkok, General Manager at Hotel Majapahit Surabaya, responded to this review

Great review! Thanks! Hope to catch up again soon at the Grande Dame! George Hazard / General Manager More 

Singapore, Singapore
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I am sure I am choosing the title as above because apart from high standard of service of a good hotel, it has rich character. This hotel is a museum itself. Being an antique hotel, the room is big, comfortable and pleasant. The garden is perfectly maintained with well trimmed lawn and trees, providing shade, peace and calm. Big swimming... More 

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GeorgeBangkok, General Manager at Hotel Majapahit Surabaya, responded to this review

Must stay indeed... Hope to see you again soon! George Hazard / General Manager More 

Contributor
17 reviews 17 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 20, 2015

Fantastic! Well what can I say the check in was fast and efficient. Front office was very professional we opted to upgrade for a suite and were charged a reasonable 250 K rupiah per night. Very helpful and courteous staff cannot find any faults. Restaurant was small but had a good choice of breakfast. The hotel is in a renovated... More 

Was this review helpful? Yes 1
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your nice review. We hope that you will enjoy future stays at Majapahit! George Hazard / General Manager More 

Kuta, Indonesia
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 12, 2015

every time i visit surabaya, i always stay in this hotel. this hotel full of rich history, every furniture, painting, photos, knick knacks and even walls have their own special stories. this hotel will take you back to the 1900's. the room is very clean and comfortable. and dining in the hotel restaurant is a must, the pizza and the... More 

Was this review helpful? Yes 1
GeorgeBangkok, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your encouraging words and hope to see you back at the Grande Dame! George Hazard / General Manager More 

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