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Hotel Majapahit Surabaya

#1 of 82 Hotels in Surabaya
Certificate of Excellence
Jalan Tunjungan 65, Surabaya 60275, Indonesia
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Hotel Majapahit Surabaya
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    471 reviews from our community

    Traveler rating
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    Rating summary
    • Sleep Quality
      4.5 of 5 stars
    • Location
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (93)
    Date | Rating
    • Chinese (Traditional) first
    • Dutch first
    • English first
    • French first
    • German first
    • Indonesian first
    • Italian first
    • Japanese first
    • Spanish first
    • Swedish first
    • Any
    English first
    • All months
      (471)
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      (86)
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      (129)
    • Sep-Nov only
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    • Dec-Feb only
      (120)
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    Singapore, Singapore
    Senior Reviewer
    9 reviews 9 reviews
    7 hotel reviews
    7 helpful votes 7 helpful votes
    5 of 5 stars Reviewed 3 days ago NEW

    I am sure I am choosing the title as above because apart from high standard of service of a good hotel, it has rich character. This hotel is a museum itself. Being an antique hotel, the room is big, comfortable and pleasant. The garden is perfectly maintained with well trimmed lawn and trees, providing shade, peace and calm. Big swimming... More 

    Was this review helpful? Yes
    Contributor
    14 reviews 14 reviews
    10 hotel reviews
    11 helpful votes 11 helpful votes
    5 of 5 stars Reviewed 1 week ago

    Fantastic! Well what can I say the check in was fast and efficient. Front office was very professional we opted to upgrade for a suite and were charged a reasonable 250 K rupiah per night. Very helpful and courteous staff cannot find any faults. Restaurant was small but had a good choice of breakfast. The hotel is in a renovated... More 

    Was this review helpful? Yes 1
    Kuta, Indonesia
    Senior Contributor
    24 reviews 24 reviews
    5 hotel reviews
    13 helpful votes 13 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    every time i visit surabaya, i always stay in this hotel. this hotel full of rich history, every furniture, painting, photos, knick knacks and even walls have their own special stories. this hotel will take you back to the 1900's. the room is very clean and comfortable. and dining in the hotel restaurant is a must, the pizza and the... More 

    Was this review helpful? Yes 1
    Jakarta, Indonesia
    Senior Reviewer
    8 reviews 8 reviews
    6 hotel reviews
    1 helpful vote 1 helpful vote
    4 of 5 stars Reviewed 3 weeks ago

    Located at the very center of the city, this Hotel really stands out from the crowd. This building was actually built in 1910 & was used by the Dutch colonial days as a military barracks.Even though the building itself is quite old, but the hotel facilities are modern & well maintained. The room was quite cozy & romantic, with classic... More 

    Was this review helpful? Yes 1
    GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

    Great review and thanks for your nice words. We hope that you had a good time back to the 1900's... and we look forward to your next visit. George Hazard / General Manager More 

    Mariehamn, Finland
    Contributor
    14 reviews 14 reviews
    6 hotel reviews
    14 helpful votes 14 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    Spent one nite at this hotel. Its s beautiful property situated in the city with beautiful gardens and landmarks within the hotel. The staff are great and very helpful. However i had to change rooms as the first junior suite we walked in upon check in had a moldy stench. We got the suite next door which was fresh but... More 

    Was this review helpful? Yes
    GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

    Thank you for your review. We are in an ongoing process of updating our facilities as we want to keep our Grande Dame to her original splendor. George Hazard / General Manager More 

    Hong Kong, China
    Senior Contributor
    44 reviews 44 reviews
    40 hotel reviews
    30 helpful votes 30 helpful votes
    5 of 5 stars Reviewed 4 weeks ago

    I truly can't explain why did Mandarin oriental give up this hotel. Luxury wise it might fall a little for it's standard but as for hospitality experience this hotel is world class, i could easily see Peninsula or Waldorf Astoria take over this hotel. Nothing else to add: In a mediocre city such as Surabaya, Stay at Majapahit hotel. It... More 

    Was this review helpful? Yes
    GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

    Great review! Hope to catch up on your next trip to our Grande Dame! George Hazard / General Manager More 

    Kuala Lumpur, Malaysia
    Top Contributor
    75 reviews 75 reviews
    30 hotel reviews
    23 helpful votes 23 helpful votes
    5 of 5 stars Reviewed January 27, 2015

    One of the very beautiful hotels that I have visited, the Majapahit has great history and significance in Indonesian history. The buildings are old and well maintained with beautiful very large old colonial rooms. This hotel is really long with beautiful kept gardens a lovely lobby area. Breakfast was delicious and our overall stay very pleasant although wifi was not... More 

    Was this review helpful? Yes 1
    GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

    Thank you for your nice review.We have just re-wired the hotel with fibre optic cable and Wi-Fi signal is top. Hope to catch up again soon. George Hazard / General Manager More 

    Albany
    Senior Contributor
    26 reviews 26 reviews
    14 hotel reviews
    10 helpful votes 10 helpful votes
    5 of 5 stars Reviewed January 22, 2015

    We stayed at this hotel for two nights in Oct. 2014 as two adults and two children in a majapahit suite by the pool. Every part of this hotel is class and is a lovely place to be in a busy Asian city, we had all our meals at the hotel and they where great quality and very well priced.... More 

    Was this review helpful? Yes
    GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

    Thank you for your nice words. We love our Grande Dame and we want to pass on the passion to our guests... George Hazard / General Manager More 

    Castricum, The Netherlands
    Reviewer
    4 reviews 4 reviews
    3 hotel reviews
    5 of 5 stars Reviewed January 20, 2015

    Tempo Doeloe is because the historic facts about this location. Before I went to the hotel, my expectations were very high, but even then I was not disappointed. This hotel gave us everything we hoped for, excellent service and a good restaurant. The style of the hotel is superior, the spa is also very good and the massage we got... More 

    Was this review helpful? Yes
    GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

    Thank you for your nice review. We hope that you will return to our Grande Dame... George Hazard / General Manager More 

    Jakarta, Indonesia
    Senior Reviewer
    8 reviews 8 reviews
    5 hotel reviews
    11 helpful votes 11 helpful votes
    5 of 5 stars Reviewed January 19, 2015

    The Majapahit was founded by the same family who started Raffles in Singapore. Like Raffles, it has a classic colonial feel with with well-manicured courtyards and a large art deco add-on and is in beautiful shape--all at 20% of the price of Raffles, yes 80% discount to Raffles. All the restaurants (western/asian fusion, chinese, pub) are good, the staff is... More 

    Was this review helpful? Yes
    GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

    Very happy to read your review and glad that you enjoyed your stay at our Grande Dame. See you soon back to the Majapahit! George Hazard / general Manager More 

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    Additional Information about Hotel Majapahit Surabaya

    Address: Jalan Tunjungan 65, Surabaya 60275, Indonesia
    Location: Indonesia > Java > East Java > Surabaya
    Price Range (Based on Average Rates): $$
    Hotel Class:5 star — Hotel Majapahit Surabaya 5*
    Number of rooms: 143
    Reservation Options:
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    Also Known As:
    Mandarin Oriental Surabaya
    Surabaya Mandarin Oriental
    Hotel Majapahit Surabaya Java
    Hotel Style:
    #1 Spa Hotel in Surabaya
    #1 Luxury Hotel in Surabaya
    #1 Romantic Hotel in Surabaya
    #1 Business Hotel in Surabaya
    #2 Family Hotel in Surabaya

    513 photos of this hotel

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    Amenities

    Highlights
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Free Breakfast
    • Spa
    About the property
    • Wheelchair access
    Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    Room types
    • Suites
    • Family Rooms
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    Services
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Children Activities ( Kid / Family Friendly )
    • Shuttle Bus Service
    • Free Breakfast
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    Official Description (provided by the hotel)
    The Hotel Majapahit is a historic luxury hotel in Surabaya, Indonesia. The hotel was founded in 1910 as Hotel Oranje by Lucas Martin Sarkies. During the Japanese occupation of Indonesia the hotel name was changed to Yamato Hotel. Mantrust Holdings Co. became the new owner in 1969 and it was named after the most enduring kingdom of ancient Indonesia. In 1993 it was formerly operated by the Mandarin Oriental group. PT. Sekman Wisata took over the hotel and changed the name to HOTEL MAJAPAHIT in 2006. Located on Jalan Tunjungan in Indonesia's largest city and capital to East Java, the hotel is located in the centre of Surabaya, close to businesses, government offices and the largest shopping district in Surabaya. HOTEL MAJAPAHIT is trully and oasis in the heart of Surabaya. ... more   less 
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    Questions & Answers

    Here's what travelers have asked, with answers from Hotel Majapahit Surabaya staff and other travelers.
    2 questions
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    Melaka, Malaysia
    Jakarta, Indonesia
    15 days ago

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    Questions? Get answers from Hotel Majapahit Surabaya staff and past guests.
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    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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