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All 74 Surabaya hotels

Hotel Majapahit Surabaya

5.0 of 5 Hotel   |   Jalan Tunjungan 65, Surabaya 60275, Indonesia
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Hotel Majapahit Surabaya
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94%
Ranked #1 of 74 Hotels in Surabaya
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
EricfromParis02 Paris, France
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396 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris, France
Top Contributor
58 reviews 58 reviews
38 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Everything about the hotel is top notch - service, food, rooms, the pool area (fantastic), grounds, maintenance, everything. And it's got lots of character, having kept many of its original details which we loved, it's not a modern city hotel at all. If you are passing through Surabaya don't even hesitate, this hotel is excellent. And if you do have... More

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GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Terrific comments! Thank you for staying with us and we hope to see you again soon... George Hazard / General Manager More

Senior Contributor
22 reviews 22 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

When some of my friends told me if the hotel is creepy. for me and my kids really enjoy the beauty here. a very quiet atmosphere. children are free to play in some very beautiful gardens. old buildings are maintained very fascinating. hospitality employees who make a very family atmosphere and warm. cleanliness of the room also makes us happy.... More

Was this review helpful? Yes 1
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Great review and thanks for your encouraging comments. We sincerely hope that you will pass again by Surabaya and stay at our Grande Dame! George Hazard / General Manager More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We stayed here for 2 nights. First impression, the estate was well maintained despite being more than 1 decade old. We were greeted with 2 glass of cold lychee drinks. Check in procedure was fast and we were assisted by 2 friendly front office staff who were well versed in English. The room was rather far in. It was 5... More

Was this review helpful? Yes 1
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Nice review and kind comments! We hope to have the pleasure of your visit next time in Surabaya. George Hazard / General Manager More

Hong Kong, China
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

It is a gem! Truly beautiful, tranquil and majestic. I haven't stayed there but I spent all my time in Majapahit - restaurants, bars and a swimming pool. As a non guest you have to pay 80K for a day stay at the pool. During the Ramadan the place was quiet and empty.

Was this review helpful? Yes 1
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thanks for your review and we hope that you will actually stay with us on your next visit to Surabaya. George Hazard / General Manager More

Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed in Room 34 for a night (which used to be connected to the Merdeka Room with interesting history -- see the hotel menu folder in each room). The aircon was not working perfectly but staff were readily available to attempt servicing it. Fabulous service by all staff. The hotel grounds and room interiors are lovely. High tea wasn't spectacular.... More

Was this review helpful? Yes 1
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thanks for your comments. We are obviously following up your suggestions. We hope to see you again at our Grande Dame. George Hazard / General Manager More

Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here at the beginning and end of our Mount Bromo trip. It was a lovely hotel, in a beautiful setting. You'd never know you were in the middle of such a busy city when you're sitting by the quiet, relaxing pool! The breakfast was standard buffet, nice and a good choice. The staff couldn't have done enough for... More

Was this review helpful? Yes 1
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your review and your comments. We hope to see you back soon at our Grande Dame. George Hazard / General Manager More

Nantwich, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A beautiful hotel with enormous and will nicely decorated rooms with a terrace overlooking the manicured gardens. Staff very helpful. Had a meal in the European restaurant. Excellent food and friendly, helpful service. Would gladly stay again

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GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Great review and endorsement for our Grande Dame... We would love to see you back soon... George Hazard / General Manager More

Herndon, Virginia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Knowledgable, friendly and highly competent staff in a beautiful hotel with Imposing, splendid amenities. Grand rooms with comfortable beds, excellent climate control, full service resturants and high service standards. Relaxing ambience and very well kept grounds and swimming pool. Very fair price for excellent value. Stayed several times for up to a week on business and always look forward to... More

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GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Great review and thanks for your encouraging words... We surely love to work at Majapahit! George Hazard / General Manager More

Milan, Italy
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just back from a 10 days trip in Java (stayed at Kemang Icon and Mandarin in Jakarta, Phoenix in Joja, Plataran in Borobudur and Java Banana in Bromo). Majapahit is by far the property with most character and the best price-quality ratio. Very atmospheric common spaces and rooms (we stayed in an executive suite for a very decent price). Nothing... More

Was this review helpful? Yes 3
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

We are glad that you are sharing our passion with our Grande Dame! Hope to see you again soon... George Hazard / General Manager More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Magnificent hotel in an otherwise depressing city. Im so glad I stayed here! Everything about this hotel is fabulous. The architecture is gorgeous, the service is impeccable, the staff very friendly and helpful.The beds are amazingly comfortable, you will have an excellent nights sleep. A very very beautiful hotel.

Was this review helpful? Yes 1
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Great review and very nice comments. We are so happy that you have enjoyed your stay with us, come again soon... George Hazard / General Manager More

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Additional Information about Hotel Majapahit Surabaya

Address: Jalan Tunjungan 65, Surabaya 60275, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hotel Majapahit Surabaya 5*
Number of rooms: 143
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Also Known As:
Mandarin Oriental Surabaya
Surabaya Mandarin Oriental
Hotel Majapahit Surabaya Java

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