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Hotel Majapahit Surabaya

5.0 of 5 Jalan Tunjungan 65, Surabaya 60275, Indonesia
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Certificate of Excellence 2014
Hotel Majapahit Surabaya
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Hotel Majapahit Surabaya
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464 reviews from our community

Traveler rating
    307
    129
    19
    4
    5
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74
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107
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (464)
  • Mar-May only
    (85)
  • Jun-Aug only
    (129)
  • Sep-Nov only
    (136)
  • Dec-Feb only
    (114)
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Kuala Lumpur, Malaysia
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

One of the very beautiful hotels that I have visited, the Majapahit has great history and significance in Indonesian history. The buildings are old and well maintained with beautiful very large old colonial rooms. This hotel is really long with beautiful kept gardens a lovely lobby area. Breakfast was delicious and our overall stay very pleasant although wifi was not... More 

Was this review helpful? Yes
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your nice review.We have just re-wired the hotel with fibre optic cable and Wi-Fi signal is top. Hope to catch up again soon. George Hazard / General Manager More 

Albany
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for two nights in Oct. 2014 as two adults and two children in a majapahit suite by the pool. Every part of this hotel is class and is a lovely place to be in a busy Asian city, we had all our meals at the hotel and they where great quality and very well priced.... More 

Was this review helpful? Yes
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your nice words. We love our Grande Dame and we want to pass on the passion to our guests... George Hazard / General Manager More 

Castricum, The Netherlands
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Tempo Doeloe is because the historic facts about this location. Before I went to the hotel, my expectations were very high, but even then I was not disappointed. This hotel gave us everything we hoped for, excellent service and a good restaurant. The style of the hotel is superior, the spa is also very good and the massage we got... More 

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GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your nice review. We hope that you will return to our Grande Dame... George Hazard / General Manager More 

Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The Majapahit was founded by the same family who started Raffles in Singapore. Like Raffles, it has a classic colonial feel with with well-manicured courtyards and a large art deco add-on and is in beautiful shape--all at 20% of the price of Raffles, yes 80% discount to Raffles. All the restaurants (western/asian fusion, chinese, pub) are good, the staff is... More 

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GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Very happy to read your review and glad that you enjoyed your stay at our Grande Dame. See you soon back to the Majapahit! George Hazard / general Manager More 

Jakarta, Indonesia
Top Contributor
81 reviews 81 reviews
56 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the Executive Suite for 3 nights and was at first assigned to room number 63. At first impression the room looked great but was very dark. Didn't impressed my mother, who critiqued the darkness and assumed that there are dust everywhere. It's true, all corners and most surfaces were covered with dust, especially the lamps and the... More 

Was this review helpful? Yes 1
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thanks for your review. As a heritage property we owe to our valuable guests and visitors to keep our hotel in pristine presentation, hence we have elaborated strict maintenance programs to carefully attend to all needed improvements. We hope to have the pleasure of your visit in the near future. George Hazard / General Manager More 

Goa, India
Top Contributor
219 reviews 219 reviews
66 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A beautiful hotel which saw the Independence of Indonesia from the Dutch. The architecture is grand. The rooms are well appointed with a balcony in front where one can smoke. The food was excellent both in the Chinese restaurant where we went twice(try the hot and sour soup) and the coffee shop which has an amazing breakfast buffet. Staff very... More 

Was this review helpful? Yes 1
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your positive comments. We hope that you will come again from India to experience our Grande Dame hospitality. George Hazard / General Manager More 

Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights here. Prior arrival, I browsed the hotel's information and found out that it is THE historical hotel which is famous as "Flag Incident" in 1945. ROOM Stayed in room 173, the room was splendid and spacious. I love the European-style interior as it reminded me of a hotel in Interlaken where I stayed in 2004. I think... More 

Was this review helpful? Yes
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your comments. We see that you fell under the charm of our Grande Dame and we are looking forward to welcoming you back very soon. George Hazard More 

Point Cook, Australia
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Best hotel I have stayed in in Surabaya. It is full of history, great restaurants, a good gym and some of the best staff in Java. The rooms are enormous with all the amenities you would expect in a five star hotel. A great place for a romantic holiday or a relaxing stay. It is now our hotel of choice... More 

Was this review helpful? Yes
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

We are so glad to read that you have fallen under the charm of our historical heritage property. Make it your home in Surabaya! George Hazard / General Manager More 

Hagen, Germany
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

During my business trip to Surabaya I had the pleasure to stay at the Majapahit Hotel. It was booked by the recommendation of my travel agency and it was a more than positive suprice, a wonderful hotel built in an awesome colonial style. The room was really big and designed in a great way. Everything was clean and comfortable. The... More 

Was this review helpful? Yes
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

We are happy to read your invaluable comments. In fact we do have many German guests like you who keep coming back. A German couple has been truthful to the Majapahit for the past 10 years, with 2 visits each year... They love it so much that it has been their anchor point to discover Indonesia... George Hazard / General... More 

Jakarta
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed at Majapahit Hotel for only one night. The staff was polite and we were offered to upgrade from garden terrace to executive suite for 250k rupiah (approx. $25) and we accept that offer assuming that the suite would be good. Our expectation was very high and we were disappointed as we entered the room. This room (room 043)... More 

Was this review helpful? Yes
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your comments. While we have anticipated the mosquitos season by daily fogging both indoors and outdoors, and by providing the necessary room amenities, we cannot assist if you do not make use of the repelent and spray put at your disposal for this purpose. We hope nevertheless that you will experience our hotel again. George Hazard /... More 

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Additional Information about Hotel Majapahit Surabaya

Address: Jalan Tunjungan 65, Surabaya 60275, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hotel Majapahit Surabaya 5*
Number of rooms: 143
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Also Known As:
Mandarin Oriental Surabaya
Surabaya Mandarin Oriental
Hotel Majapahit Surabaya Java
Hotel Style:
#1 Business Hotel in Surabaya
#1 Romantic Hotel in Surabaya
#1 Luxury Hotel in Surabaya
#1 Spa Hotel in Surabaya
#3 Family Hotel in Surabaya

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