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Novotel Surabaya Hotel and Suites

4.0 of 5
Hotel website
Jalan Ngagel 173-175, Surabaya 60246, Indonesia
Novotel Surabaya Hotel and Suites
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Ranked #30 of 86 Hotels in Surabaya
A recent review
4 of 5 stars reviewed 1 week ago
FahrulAmama Jakarta
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530 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (530)
  • Mar-May only
    (120)
  • Jun-Aug only
    (145)
  • Sep-Nov only
    (114)
  • Dec-Feb only
    (151)
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Jakarta
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Green and shades in the hotel area refresh us who got heat from sunny Surabaya. Nice room, especially the president suite which we got as compliment for missing the room we already booked. Nice swimming pool, also.

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Bali, Indonesia
Contributor
14 reviews 14 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

i was staying at this hotel about 1 week ago for business trip, at 1st arrival i'm not expecting too much from this hotel because i'm check in at evening about 7 pm. wake up early morning just wanna see hotel area, and i just say " what a beautiful hotel in the middle of city " . the hotel... More 

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Singapore, Singapore
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Called 1 night in advance to arrange for local trpt from airport to hotel and hotel to airport, settled it within minutes, good command of english. Stayed one night to take a domestic flight to Banyuwangi in the afternoon. We checked in around 10pm, service was quick and we got the 2 bedroom suite for 3 of us. It was... More 

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2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Near suburban area, with friendly and delightful scenery. The sound of passing train is reduced with plants and gardens. It also have nice pool with kids area that suitable for childs under 5th. Strategical location make this hotel also can be used as business and meetings.

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Senior Contributor
24 reviews 24 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Came to Surabaya to business trip and I extend several days. I got suites room (cmiiw, building beside the pool with 3 floor only) it's quite huge. But if you travel with baggage, don't ever thinking stay at suites because the only have stairs. Delicious breakfast with smoking area right in front of swimming pool. Try dinner at lounge and... More 

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Jakarta, Indonesia
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

i was stying in this hotel for 2 evenings (room 257) i personally didn't like the bed provided was too soft and bumpy, not comfortable at all me and my partner didn't have a good sleep i also used the gym facilities all of the equipment are old some of the buttons on the treadmill machine didn't even work on... More 

Was this review helpful? Yes 5
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