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Novotel Surabaya Hotel and Suites

4.0 of 5
Hotel website
Jalan Ngagel 173-175, Surabaya 60246, Indonesia
Novotel Surabaya Hotel and Suites
Best prices for: 1 room 1 guest
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Ranked #32 of 87 Hotels in Surabaya
A recent review
3 of 5 stars reviewed yesterday
wkertowi Surabaya, Indonesia
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540 reviews from our community

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    139
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
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Surabaya, Indonesia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

I checked in on May 16th. - Must wait for 15 minutes for the room number because of the room was not ready. They said the room was in the cleaning and rearranging, finally I asked the room number and they said the room is quite ready but still lack of bath towel and will be delivered soon - After... More 

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2 reviews
1 of 5 stars Reviewed 5 days ago NEW

16th May 2015, my wife and I held our wedding celebration in Novotel Surabaya. The experience was speechless, so I will summarize down to a few unforgettable experience. 1. During the whole period of planning the wedding, the marketing personnel who deal with us has change for 3 time and it seems the pass over had been handed down well... More 

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Travelers are raving about these Surabaya hotels

1 review
5 of 5 stars Reviewed 3 weeks ago

I've been here on 4 april till 9.. This place so beautiful. . Nice services. . Nice employers. . I love those ppl in this hotel♡♡♡♡♡ I feel like m in bali when m there in th Swimming pool. The flowers.. its just amazing view.. I choose this hotel bcz.. Near to many places like malls.. restaurant.. And yes.. taxi... More 

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Jakarta
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Green and shades in the hotel area refresh us who got heat from sunny Surabaya. Nice room, especially the president suite which we got as compliment for missing the room we already booked. Nice swimming pool, also.

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Bali, Indonesia
Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

i was staying at this hotel about 1 week ago for business trip, at 1st arrival i'm not expecting too much from this hotel because i'm check in at evening about 7 pm. wake up early morning just wanna see hotel area, and i just say " what a beautiful hotel in the middle of city " . the hotel... More 

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Singapore, Singapore
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 11, 2015

Called 1 night in advance to arrange for local trpt from airport to hotel and hotel to airport, settled it within minutes, good command of english. Stayed one night to take a domestic flight to Banyuwangi in the afternoon. We checked in around 10pm, service was quick and we got the 2 bedroom suite for 3 of us. It was... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 8, 2015

Near suburban area, with friendly and delightful scenery. The sound of passing train is reduced with plants and gardens. It also have nice pool with kids area that suitable for childs under 5th. Strategical location make this hotel also can be used as business and meetings.

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