We are a accorclub gold member. We stayed 2 nights and we are coming back 9th September for 2 nights. There was no warm welcome, they didn't knew our name, we had to asked for a welcome drink, they gave us a dirty room, 362, lampshades weren't clean, sugared te on the balcony from are guest, dirty curtains and water... More
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- Also Known As:
- Novotel Surabaya Hotel Surabaya
- Surabaya Novotel
- Novotel Surabaya Hotel And Suites Java