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All 76 Surabaya hotels

favehotel MEX Surabaya

3.0 of 5 Hotel   |   Jl.Pregolan 1-5 | Mex Building, Surabaya 60262, Indonesia (Formerly Fave Hotel Surabaya)
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favehotel MEX Surabaya
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Ranked #16 of 76 Hotels in Surabaya
A recent review
5 of 5 stars reviewed 4 days ago
Ika Suhartanti D Jakarta, Jakarta Raya, Indonesia
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194 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jakarta, Jakarta Raya, Indonesia
1 review
5 of 5 stars Reviewed 4 days ago NEW

We do love the quality of linen and the pillows, the simple decoration and the bathroom of the rooms. It is so cozy to spend the time in the room, although we have no any windows with city-views (standard type). The breakfast is awesome, delicious and various in menus. Highly recommended budget hotel in Surabaya. (^__^)//

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed here for one night only when we were doing the Java Road Trip. This hotel is perfect as a budget hotel, room was clean, looked new, felt comfort and we got breakfast. Wifi connection was good also and they have the French news tv channel :) . This place is also very close to the cafes, convenience shops... More

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faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Rodesandra Thank you for bringing us this good review. We are very pleased to know that you were served excellently by our team. We wish to see you again for your next staying in the near future. With Love favehotel - MEX team More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 9, 2014

It is a typical budget hotel for traveler to have good proximity to shopping. Room is small despite of being booked in a superior room category but comfortable. A coffee/tea making facility with hot flask and a refrigerator will make the room better as these basic amenities were missing out in the superior room category. I was allocated the room... More

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faveMEX, General Manager at favehotel MEX Surabaya, responded to this review

Dear Sherwin, Thank you very much, It is such a pleasure that you came up with a good review. Kindly be informed, based on our standard, we do not equip our standard and superior room with tea maker. Should you really wanna stay with those facilities, please try our suite rooms or contact our staffs to have them in your... More

1 review
4 of 5 stars Reviewed September 1, 2014

I have been stay in favehotel MEX Surabaya on last month for pleasure trip, EXCELLENT hotel and service I could say. I have no hesitation to recommend this hotel to all of my colleague whose going to come to Surabaya in the future.

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faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Risa, We are very pleased to know that you had an excellent service from us. Thank you for the good response and your recommendation to your colleagues, can't wait to welcome you again More

Bandung, Indonesia
Contributor
19 reviews 19 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 31, 2014 via mobile

I was stay at this hotel a year ago for almost a month and I found everything was ok, a view weeks ago I return to this hotel and I see a lot of improvement they made, now I can find very nice gym room with excellent facilities and a very large new meeting room. Attentive staffs is still one... More

Was this review helpful? Yes 1
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Doddy, Thank you very much for coming back again to stay with us. We made improvements to satisfy our valued guests. It is our pleasure to serve them excellently. We are awating for welcoming you again in near future. More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 28, 2014

The check in went really smooth ( the only downside that the receptionist didn't tell me what he putted on the room card key holder which was not only the card key but also breakfast vouchers and wifi user and password, i found out about it when i wanted to check out haha). The room was really small, the safety... More

Was this review helpful? Yes 1
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Irma, We apology for the distraction you felt during your staying. However we'd like to deliver our thanks for choosing to stay with us. Your comments are really constructive towards our service. We will be sure to serve you best in your next visits. More

Semarang, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 19, 2014

I have been stay in favehotel MEX Surabaya on last month for pleasure trip, EXCELLENT hotel and service I could say. I have no hesitation to recommend this hotel to all of my colleague whose going to come to Surabaya in the future.

Was this review helpful? Yes 7
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Thank you for staying with us. We are delighted to know that you had a wonderful experience during your staying. We are awaiting for your next staying in the near future. More

dili, east timor
Top Contributor
75 reviews 75 reviews
42 hotel reviews
172 helpful votes 172 helpful votes
3 of 5 stars Reviewed August 16, 2014

I stayed in aug 11-14, 2014 with my family. The location was great and perfect cos near to tunjungan plaza mall. In the centre of surabaya city. Easy to find food cos on the first floor have some restaurants. Near with mini market. The room was so small, didn't clean enough. My bed linen had many dirty spot, also with... More

Was this review helpful? Yes 4
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Valencio Thank you for choosing to stay with us. However let us deliver our deep apology due to your inconvenience during your staying. As we are hotel budget, therefore we have limited space of rooms and this is also following Archipelago Standard for budget hotel (two-star). We are really appreciate your comments and this led us to improve our... More

Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 14, 2014

The service in the hotel is very good, staff is friendly, professional and they maintain good service. If you have any question or you need any kind of assistance, like I was needed, they are ready to help you. Very professional. Check-in process takes only few minutes. Rooms are comfortable and clean, with everything you need during your stay. Food... More

Was this review helpful? Yes 5
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Aleksa P It is our pleasure to provide our guests with the excellent service, and we are happy that you were satisfied. Thank you very much for staying with us. Can't wait to welcoming you again in the next visits. More

1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 14, 2014

Good hotel ... excellent service and strategies .... best experience when i was stay at fave surabaya ... really love this place ... all the staff is very helpful ..and friendly ... One day I will coming back to fave hotel ... well keep it guys .. memorable and satisfied

Was this review helpful? Yes 6
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Edward T, Thank you for choosing us during your business travel. However, We also deliver our sincere apology that your breakfast was not ready at the time requested. For the information, we do not provide swimming pool yet we have a gym center which is located on the 7th floor, next to the ballroom and free of charge for... More

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Additional Information about favehotel MEX Surabaya

Address: Jl.Pregolan 1-5 | Mex Building, Surabaya 60262, Indonesia (Formerly Fave Hotel Surabaya)
Location: Indonesia > Java > East Java > Surabaya
Price Range (Based on Average Rates): $
Hotel Class:3 star — favehotel MEX Surabaya 3*
Number of rooms: 78
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Also Known As:
Favehotel MEX Surabaya Java

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