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All 74 Surabaya hotels

favehotel MEX Surabaya

3.0 of 5 Hotel   |   Jl.Pregolan 1-5 | Mex Building, Surabaya 60262, Indonesia (Formerly Fave Hotel Surabaya)
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Ranked #16 of 74 Hotels in Surabaya
A recent review
4 of 5 stars reviewed 2 weeks ago
Risa M
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181 reviews from our community

Traveler rating
    32
    83
    53
    10
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed 2 weeks ago

I have been stay in favehotel MEX Surabaya on last month for pleasure trip, EXCELLENT hotel and service I could say. I have no hesitation to recommend this hotel to all of my colleague whose going to come to Surabaya in the future.

Was this review helpful? Yes
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Risa, We are very pleased to know that you had an excellent service from us. Thank you for the good response and your recommendation to your colleagues, can't wait to welcome you again More

Bandung, Indonesia
Contributor
17 reviews 17 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I was stay at this hotel a year ago for almost a month and I found everything was ok, a view weeks ago I return to this hotel and I see a lot of improvement they made, now I can find very nice gym room with excellent facilities and a very large new meeting room. Attentive staffs is still one... More

Was this review helpful? Yes 1
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Doddy, Thank you very much for coming back again to stay with us. We made improvements to satisfy our valued guests. It is our pleasure to serve them excellently. We are awating for welcoming you again in near future. More

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The check in went really smooth ( the only downside that the receptionist didn't tell me what he putted on the room card key holder which was not only the card key but also breakfast vouchers and wifi user and password, i found out about it when i wanted to check out haha). The room was really small, the safety... More

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faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Irma, We apology for the distraction you felt during your staying. However we'd like to deliver our thanks for choosing to stay with us. Your comments are really constructive towards our service. We will be sure to serve you best in your next visits. More

Semarang, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have been stay in favehotel MEX Surabaya on last month for pleasure trip, EXCELLENT hotel and service I could say. I have no hesitation to recommend this hotel to all of my colleague whose going to come to Surabaya in the future.

Was this review helpful? Yes 7
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Thank you for staying with us. We are delighted to know that you had a wonderful experience during your staying. We are awaiting for your next staying in the near future. More

dili, east timor
Top Contributor
69 reviews 69 reviews
38 hotel reviews
155 helpful votes 155 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stayed in aug 11-14, 2014 with my family. The location was great and perfect cos near to tunjungan plaza mall. In the centre of surabaya city. Easy to find food cos on the first floor have some restaurants. Near with mini market. The room was so small, didn't clean enough. My bed linen had many dirty spot, also with... More

Was this review helpful? Yes 4
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Valencio Thank you for choosing to stay with us. However let us deliver our deep apology due to your inconvenience during your staying. As we are hotel budget, therefore we have limited space of rooms and this is also following Archipelago Standard for budget hotel (two-star). We are really appreciate your comments and this led us to improve our... More

Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 14, 2014

The service in the hotel is very good, staff is friendly, professional and they maintain good service. If you have any question or you need any kind of assistance, like I was needed, they are ready to help you. Very professional. Check-in process takes only few minutes. Rooms are comfortable and clean, with everything you need during your stay. Food... More

Was this review helpful? Yes 5
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Aleksa P It is our pleasure to provide our guests with the excellent service, and we are happy that you were satisfied. Thank you very much for staying with us. Can't wait to welcoming you again in the next visits. More

1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 14, 2014

Good hotel ... excellent service and strategies .... best experience when i was stay at fave surabaya ... really love this place ... all the staff is very helpful ..and friendly ... One day I will coming back to fave hotel ... well keep it guys .. memorable and satisfied

Was this review helpful? Yes 6
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Edward T, Thank you for choosing us during your business travel. However, We also deliver our sincere apology that your breakfast was not ready at the time requested. For the information, we do not provide swimming pool yet we have a gym center which is located on the 7th floor, next to the ballroom and free of charge for... More

Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 14, 2014

Tried this during business travel booked 2 rooms standard and deluxe with breakfast. Room was nice and clean. The deluxe room is almost the same with standard one while a bit bigger with 1 sofa in the room. I would recommend to get the standard since price is 20% cheaper. Recommended if you just need a room to sleep since... More

Was this review helpful? Yes 2
faveMEX, Manager at favehotel MEX Surabaya, responded to this review

Dear Edward T, Thank you for choosing to stay with us during your business travel. However, we apology since your breakfast was not ready at the time requested. And this information will bring us to serve better. For your information, we do not provide a swimming pool yet we have gym center on the 7th floor next to the ballroom... More

Surabaya, Indonesia
Top Contributor
52 reviews 52 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 3, 2014

In the battle of budget hotel in Surabaya that grows rapidly, Favehotel Mex is on top of the list to stay. The hotel is nice, comfort, affordable, clean, the breakfast is good, and the location is very strategic. It is located in the center of Surabaya, near the most famous mall and business district.

Was this review helpful? Yes 13
Petaling Jaya
Top Contributor
57 reviews 57 reviews
30 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed July 26, 2014

Stayed here for 2 nights as it was affordable. Very equiped for a shoebox size type of room. Pretty convenient in terms of getting around. There is a mall not too far from this hotel and an all you can eat dim sum restaurant located at the ground floor of the building. Inhouse massage is also available. Slept well so... More

Was this review helpful? Yes 14
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Additional Information about favehotel MEX Surabaya

Address: Jl.Pregolan 1-5 | Mex Building, Surabaya 60262, Indonesia (Formerly Fave Hotel Surabaya)
Location: Indonesia > Java > East Java > Surabaya
Price Range (Based on Average Rates): $
Hotel Class:3 star — favehotel MEX Surabaya 3*
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Also Known As:
Favehotel MEX Surabaya Java

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