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Cendana Hotel

Jl Kombes Pol M Doeryat 6, Surabaya, Indonesia
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1 room 1 adult
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14 Reviews from our TripAdvisor Community

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Jakarta, Indonesia
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 23, 2015

This is an old building hotel but the room was spacious, fully covered with carpet. Breakfast was OK, cleanliness and service need improvement. The area was good, city centered and easy to find foods around. Good for short stay only.

Helpful?
Thank Raisa21
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 10, 2015 via mobile

I use to stay here, beside the other hotel in Surabaya, old hotel, old interior but have a big room, that's what I love about this hotel. The employees are very helpful and full of smile, thank you Cendana.

Helpful?
Thank Heri P
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed February 25, 2015 via mobile

Interior and exterior of this hotel a lil bit too old. And some parts of the wall was cracking. The air quality was so bad, because they dont have any open window at the room / alley for fresh air. If you compare quality with the price its too expensive..

Helpful?
Thank BaliBackpacker R
Denpasar, Indonesia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed September 14, 2014

I normally stay at another hotel down the street which unfortunately was full at that time. The good thing about the hotel is the room size and late night room service which was quick. However everything else is just horrible, the worst thing is the staffs attitude. The word customer service is certainly not on their vocabulary. My booking via... More 

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1 Thank SiscaJayadi

Travelers are raving about these Surabaya hotels

Kuala Lumpur, Malaysia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed May 7, 2013 via mobile

Traveling to the East Coast by train, we stopped at Surabaya for the night and unwisely chose Hotel Cendana. Described in Lonely Planet as a 'solid, mid-range option with well appointed rooms', it falls woefully short of this promise. Don't get me wrong - I smoke, but the all-pervasive fug filling the building was grim. Smokers in reception, in the... More 

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Thank Beautious
Kuta, Indonesia
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed January 9, 2013

Old and tired hotel. From the breakfast, the room, the service, the lift, the amenities, the staffs attitude, are so last year. many government meeting during my stay. Yes, it's kinda suit for government hotel. :) This hotel urgently need a renovation. there are a lot of modern hotel with better price around. Can be better!!!!

Helpful?
1 Thank Riiiiiiich
kuala lumpur, malaysia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 15, 2010

Stay for 3days2nite. The room was OK. Price also cheap around Rp250 - Rp350. Nice decoration and got small courtyard. Very easy to get taxi...coz they already park infront the hotel. Use silverbird or bluebird taxi. location very near to tunjungan plaza and other shopping complex. restaurant just infront the hotel.

Helpful?
3 Thank shanim
Sacramento
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed April 11, 2010

Chose this hotel from Lonely Planet. Arrived without a reservation at 6AM and was lucky to get a room. They didn't have one until I asked how to get to another hotel. The room was fine, the price was OK, the breakfast was decent, and the location was good enough. Meals in the restaurant were pretty good, and they had... More 

Helpful?
2 Thank ViajeroCraig
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