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All 80 Surabaya B&Bs / inns

Cendana Hotel

3.0 of 5 Small Hotel   |   Jl Kombes Pol M Doeryat 6, Surabaya, Indonesia
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28%
Ranked #50 of 80 Surabaya B&B and Inns
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8 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
Denpasar, Indonesia
Reviewer
5 reviews 5 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I normally stay at another hotel down the street which unfortunately was full at that time. The good thing about the hotel is the room size and late night room service which was quick. However everything else is just horrible, the worst thing is the staffs attitude. The word customer service is certainly not on their vocabulary. My booking via... More

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Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 7, 2013 via mobile

Traveling to the East Coast by train, we stopped at Surabaya for the night and unwisely chose Hotel Cendana. Described in Lonely Planet as a 'solid, mid-range option with well appointed rooms', it falls woefully short of this promise. Don't get me wrong - I smoke, but the all-pervasive fug filling the building was grim. Smokers in reception, in the... More

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Kuta, Indonesia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
157 helpful votes 157 helpful votes
2 of 5 stars Reviewed January 9, 2013

Old and tired hotel. From the breakfast, the room, the service, the lift, the amenities, the staffs attitude, are so last year. many government meeting during my stay. Yes, it's kinda suit for government hotel. :) This hotel urgently need a renovation. there are a lot of modern hotel with better price around. Can be better!!!!

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kuala lumpur, malaysia
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 15, 2010

Stay for 3days2nite. The room was OK. Price also cheap around Rp250 - Rp350. Nice decoration and got small courtyard. Very easy to get taxi...coz they already park infront the hotel. Use silverbird or bluebird taxi. location very near to tunjungan plaza and other shopping complex. restaurant just infront the hotel.

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Sacramento
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 11, 2010

Chose this hotel from Lonely Planet. Arrived without a reservation at 6AM and was lucky to get a room. They didn't have one until I asked how to get to another hotel. The room was fine, the price was OK, the breakfast was decent, and the location was good enough. Meals in the restaurant were pretty good, and they had... More

Was this review helpful? Yes 2
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Additional Information about Cendana Hotel

Address: Jl Kombes Pol M Doeryat 6, Surabaya, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cendana Hotel 3*
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Also Known As:
Cendana Hotel Surabaya, Java

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