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All 80 Surabaya B&Bs / inns

Family Guest House

2.0 of 5 Guest house   |   Gubeng Kertajaya 8C no. 15 | Masuk Dari Bank Ganesha Kertajaya, Surabaya 60281, Indonesia
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Ranked #1 of 80 Surabaya B&B and Inns
A recent review
5 of 5 stars Reviewed November 28, 2013
Gusti A Yogyakarta, Indonesia
  • Overview
  • Reviews (27)
  • Photos (21)
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27 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Spanish first
  • Any
English first
Yogyakarta, Indonesia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 28, 2013

I had two times in this place. The price wasn't too expensive, and the room is good for take some rest. Toilet also good. Big enough for me. The minus was it placed at housing. So I need more time to find it. And it needs more car parking area. 'cause in the weekend parking area is full. So I... More

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15 reviews 15 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 3, 2013

We were very pleased to find the Family Guesthouse in Surabaya. It is situated in a quiet, residential area off one of the main roads (Jl Kertajaya) in Surabaya, a few kms from Gubeng station (15 000 Rp by meter taxi from the station) where we arrived from Yogyakarta, and so it is not noisy at all. It is run... More

Was this review helpful? Yes 1
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed June 22, 2013

This is the third time I stayed at this guest house. The front view the building now has a wide canopy to cover the carport area. What I felt stay was comfortable and safe during stayed here. The workers were friendly in serving. Provided an extra on the breakfast menu, also very fun to stay at U.S. $ 30/night this.... More

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Paris, France
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 5, 2013

This hotel is really a little gem. We paid 300 000 Rp For a price which just fitted into our flashpacker budget we had an exceptionnally clean & comfortable room by Indonesian standards. The AC & Wifi worked very well, and the staff were exceptionally attentive providing excellent service. The only point to be aware of is that the staff... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed April 30, 2013

We booked via Agoda for triple sharing & we stayed just 1 night in this hotel as an overnight stop en-route to East Java tour (Bromo, Semeru & Ijen). It was a little difficult to find the hotel since it was nestled in a nice residential area not too far from the city. It is good value for money although... More

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Denpasar, Indonesia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 16, 2013

Overall this guest house is nice, the staff are friendly, they're fast. Cleaned room and mineral water everyday. The main problem is the price, for USD 30 per night, I think it's too high, it would be better if they're lower the price. I ever stayed on other guest house in Surabaya with much cheaper rate and almost same quality... More

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Stockport, United Kingdom
Top Contributor
96 reviews 96 reviews
49 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed January 19, 2013

Chose the FGH due to the close proximity to the train station. The staff were difficult to communicate with due to lack of English speaking personnel but we got there eventually. The rooms are very big but pretty basic and you need mosquito repellants. There are plenty of Warungs in the locale and getting around is quite easy, finding the... More

Was this review helpful? Yes 1
Geraldton, Australia
Top Contributor
134 reviews 134 reviews
23 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed January 12, 2013

It took about an hour to travel to the Family Guest House from the airport, and cost about Rp100 000. We chose to stay here as we were heading off by train and the Gubeng station was only about 15 minutes away. So its location was great for that as we had an early departure. I had booked a room... More

Was this review helpful? Yes 5
Jakarta, Indonesia
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 23, 2012 via mobile

We stayed one night in this hotel it was reasonnable price 300000rp. It was really clean. Staff doesn't speak english but they are really kind and try to help you. Unfortunately it's a little bit noisy in the morning.

Was this review helpful? Yes 6
New York
Top Contributor
80 reviews 80 reviews
63 hotel reviews
164 helpful votes 164 helpful votes
5 of 5 stars Reviewed August 15, 2012

Stayed here one night before flying to Manado. Staff is extremely friendly, though their English was excitingly limited. They were able to arrange for a car for us (there were 5 of us) to take us to the airport at 6 a.m. the next morning, and even though breakfast wasn’t officially served until 7 a.m. they arranged for us to... More

Was this review helpful? Yes 23
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Additional Information about Family Guest House

Address: Gubeng Kertajaya 8C no. 15 | Masuk Dari Bank Ganesha Kertajaya, Surabaya 60281, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Price Range (Based on Average Rates): $
Hotel Class:2 star — Family Guest House 2*
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Also Known As:
Family Guest House Hotel Surabaya
Family Guest House Surabaya, Java

21 photos of this hotel

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Room/suite (9)
Dining (2)
Hotel & grounds (6)
Other (4)

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
5 star mattress quality power hot/ cold shower in 17 sqm room. Private bath room, Full length mirror, Tv and aircon in each room. Free coffee and tea and internet connection all day. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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